Entrinsik Informer vs Knowage comparison

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Entrinsik Informer

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Knowage and Entrinsik Informer are competitors in the business intelligence sector. Knowage has the advantage in pricing and support, while Entrinsik Informer stands out for its advanced features, which are ideal for feature-focused buyers.

Features: Knowage offers data visualization, customizable reporting, and open-source flexibility. Its features are beneficial for those focused on cost-efficiency and adaptable analytics. Entrinsik Informer provides powerful data blending, flexible dashboards, and integration capabilities, which attract stakeholders looking for extensive features.

Room for Improvement: Knowage could benefit from enhancing its scalability, user interface intuitiveness, and integration with third-party tools. It could also adopt a more robust analytical engine. Entrinsik Informer might improve with a simpler user interface, faster deployment options, and more comprehensive training resources to reduce the learning curve for new users. Simplifying its initial setup process could also be beneficial.

Ease of Deployment and Customer Service: Knowage features a straightforward deployment model with minimal setup complexities and provides responsive customer service for prompt issue resolution. Entrinsik Informer offers a robust deployment model that supports extensive customization, though it may require additional setup time and technical support. Knowage's simplicity and responsive service contrast with Informer's comprehensive deployment options.

Pricing and ROI: Knowage presents a low-cost setup with a promising ROI due to its open-source nature, appealing to budget-conscious organizations. Entrinsik Informer, with a higher initial setup cost, offers an ROI justified by its extensive features and capabilities. Knowage is a cost-effective choice, while Informer involves more initial investment but provides significant benefits through its comprehensive feature set.

To learn more, read our detailed Entrinsik Informer vs. Knowage Report (Updated: March 2026).

Entrinsik Informer vs. Knowage

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrinsik Informer

Ranking in BI (Business Intelligence) Tools

35th

Ranking in Reporting

30th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Knowage

Ranking in BI (Business Intelligence) Tools

33rd

Ranking in Reporting

23rd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of Entrinsik Informer is 1.1%, up from 0.1% compared to the previous year. The mindshare of Knowage is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Reporting Mindshare Distribution
Product	Mindshare (%)
Knowage	1.7%
Entrinsik Informer	1.1%
Other	97.2%

Reporting

Featured Reviews

it_user187596

Systems Analyst / Data Architect at a university with 51-200 employees

Informer empowers end-users with the tools to retrieve their data quickly and efficiently

Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.

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BlessingSithole

Software Engineer at syntegra

Open-source with great embedding capabilities but the dashboards could be better

I know the initial setup is pretty straightforward. It doesn't take a long time to deploy. Even on your own personal computer, when you want to try it out, it doesn't take too long to get it running. For the initial setup, I'd say it's maybe a four out of five in terms of how easy it is. You need to add these Java dependencies and so forth, which can be a bit boring, however, it's almost perfect. To deploy Knowage usually takes about a day. In terms of the implementation strategy, it's just following the instructions that they give us on the installation and then just knowing how to handle the process. Usually, there is a group of engineers who do that for us and manage the server itself. If a team is knowledgeable, then it doesn't take a long time. When you need a new instance, it's very quick. The implementation strategy is based on just following instructions on the installation process from Knowage. For deployment and maintenance, we need just maybe two people simply to monitor the traffic coming in. However, it's maintained by people who were doing other jobs like maintaining our other server. They just monitor the Knowage server and make sure that it's up and running and that there are no bugs. There are not too many bugs coming out from the debugger.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our organization uses Informer extensively, and because of the easily understandable UI, end users are able to retrieve their own data with little or no IT support."

"Entrinsik Informer is a great solution."

"I appreciate the scheduling, saving, quick launch and ease of sharing of reports."

"The live excel function has been our most valuable as we can push out reports that program people can run anytime they want."

"Normally programs can take as long as 6 weeks during its review and approval of new release packages to the colleges, and the Informer product allows the easy flow in the approval process, especially with the incorporation of the Import and Export Packaging feature, which allows for a developer within one environment to share their reports to other developers in a different mapping of files and fields environment, saving time and the possibility of errors during conversion."

"Informer allowed the IT department to focus on other systems instead of retrieving the data."

"The user friendly aspect of the interface and flexibility of usage."

"We are using it for reporting purposes which is working much better than selecting from column prompt."

More Entrinsik Informer pros

"In terms of ROI, much better than any other solution when it offer full fledged features in open source, planned to have direct contact with SpagoBI for better support."

"The embedding feature is great."

"Being able to schedule necessary jobs needed for production jobs and programming run times"

"I am satisfied with the product in general given what the company invested in it, which was just our time."

"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."

"The most valuable features to us are application implementation, development, and analysis."

"Nice features available in SpagoBI compared with other open-source BI are Auditing, Collaborative BI, Query By Example, and User Profiling."

"Customer Service: Excellent."

More Knowage pros

Cons

"More tutorials and free training would be great."

"You have to know Java scripting for getting over hurdles. I wish it was more user friendly out of the box."

"We would like the ability to generate a report using multiple datasources."

"The use of computer columns created locally will not work in the logic but does work in the reports columns."

"I would like to be able to use fields from third file links which is right now limited and difficult."

"More integration with MS Office, better description of the fields and where and how they are used."

"While not as robust as other platform/systems, informer could continue to expand its offerings in their dashboard offerings."

"The big issue for us is that there is no way to cancel a report from the browser."

More Entrinsik Informer cons

"Yes, using Mobile and Desktop Editions, we would sometimes need to restart the service."

"Unfortunately, many interesting features do not work when you are using a custom database for storing the metadata."

"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."

"I faced difficulties when using the email feature and documentation was scant."

"The demands of some jobs would slow Spago and lock the site, preventing any other job from processing."

"There are additional features such as Data Integration, Data Visualization, MobileBI, Cloud BI, Data enrichment and massaging should be implemented in the next release."

"The dashboard components could be better."

"We had stability issues."

More Knowage cons

Pricing and Cost Advice

Information not available

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."

"Knowage is open-source, and an enterprise edition is also available."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	10

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	6

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Product Reports

Entrinsik Informer

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Download Knowage product report

Also Known As

No data available

SpagoBI

Overview

Founded in 1984, Entrinsik is an established, global software company based in Raleigh, North Carolina. Entrinsik Informer 5 is a robust, extensible data discovery and analytics platform that simplifies the process of accessing, cleansing, blending, and analyzing on-prem and cloud data. Aggregate disparate data using a single web-based platform to create a cohesive, curated, governed data hub for self-service data analysis. Explore, visualize and analyze relevant data on the fly. Securely publish Reports and collaborate with colleagues. Generate Dashboards that consolidate critical performance metrics.

Entrinsik

Knowage (formerly SpagoBI) has a 14-years history. The actual release is the 6.3.

Knowage offers FULL ANALYTICAL CAPABILITIES, with a special focus on big data analytics and comprehensive support to rich and multi-source data analysis. Knowage provides different modules, each one focused on a specific domain but mutually combinable (Big Data, Smart Intelligence, Enterprise Reporting, Location Intelligence, Performance Management, Predictive Analysis). Moreover, Knowage is an OPEN SOURCE solution: the source code is freely accessible, everyone is allowed to join the community and build the own business solution to ensure strategic decision-making and improved productivity.

Knowage suite is supported by Engineering Group, the leading Italian software and services company, with about 10,000 people and more than 50 offices worldwide. Maintenance and support services (such as trainings, migration support, proof-of-concepts, etc) are provided by Engineering Group (KNOWAGE Labs) under subscription.

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital

Entrinsik Informer vs. Knowage