Entrust Identity Enterprise vs Ping Identity Platform comparison

Entrust and Ping Identity are both solutions in the Authentication Systems category. Entrust is ranked #19, while Ping Identity is ranked #7 with an average rating of 8.3. Entrust holds a 2.1% mindshare in AS, compared to Ping Identity’s 3.7% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

1,624 Views
1,104 Comparison Views

85% willing to recommend

Ping Identity Platform

Read 30 Ping Identity Platform reviews

6,348 Views
2,095 Comparison Views

100% willing to recommend

Entrust Identity Enterprise

Ping Identity Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: March 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

19th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

28th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

6th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Data Governance (10th), Access Management (4th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 2.1%, up from 1.4% compared to the previous year. The mindshare of Ping Identity Platform is 3.7%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Ping Identity Platform	3.7%
Entrust Identity Enterprise	2.1%
Other	94.2%

Authentication Systems

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Read full review

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Generative AI automates access reviews and provides workflow efficiencies

I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration matrix of the solution is huge compared to others."

"It is a scalable solution. You can add users and credentials without problems."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"It provides ease of connecting all our devices."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"We use the product to run different reports."

"The solution is stable. We haven't experienced any bugs or glitches."

"It's pretty stable as a product."

"I like PingFederate."

"The solution has a smooth and configurable user interface for single sign-on capabilities."

More Ping Identity Platform pros

Cons

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"We have encountered instances where it is not easy to do authentication."

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

"The product is not customizable."

"PingID would benefit from a better user interface for integration."

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"It has a long way to go until it is a cloud-based solution."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."

More Ping Identity Platform cons

Pricing and Cost Advice

"The subscription could be yearly or monthly, depending upon your choice."

"It's worth the money."

"I would rate the product's pricing a five out of ten."

"Ping Identity Platform is not an expensive solution."

"Ping Identity Platform is not very expensive."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The tool is quite affordable."

"PingID's pricing is pretty competitive."

"The product is costly."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

11%

Government

Manufacturing Company

Financial Services Firm

22%

Retailer

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	20

Questions from the Community

Ask a question

Earn 20 points

What do you like most about PingFederate?

PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...

See all answers

What needs improvement with PingFederate?

It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...

See all answers

What is your primary use case for PingFederate?

We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...

See all answers

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SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 5% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

March 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Ping Identity Platform

March 2026

Download Ping Identity Platform product report

Also Known As

IdentityGuard

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

March 2026

Free Report: Entrust Identity Enterprise vs. Ping Identity Platform

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