Entrust Identity Enterprise vs Ping Identity Platform comparison

Entrust Datacard and Ping Identity are both solutions in the Authentication Systems category. Entrust Datacard is ranked #17 with an average rating of 8.7, while Ping Identity is ranked #7 with an average rating of 8.2. Entrust Datacard holds a 1.5% mindshare in AS, compared to Ping Identity’s 3.9% mindshare. Additionally, 85% of Entrust Datacard users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

762 Views
365 Comparison Views

85% willing to recommend

Ping Identity Platform

Read 29 Ping Identity Platform reviews

2,126 Views
388 Comparison Views

100% willing to recommend

Entrust Identity Enterprise

Ping Identity Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: May 2025).

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

17th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

22nd

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Data Governance (8th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Mindshare comparison

As of July 2025, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.5%, down from 1.6% compared to the previous year. The mindshare of Ping Identity Platform is 3.9%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"The integration matrix of the solution is huge compared to others."

"It is a scalable solution. You can add users and credentials without problems."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"We use the product to run different reports."

"It offers robust features and customization options that justify the cost."

"People use the solution to secure their applications and authenticate particular processes."

"The most valuable feature is multifactor authentication."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"I like PingFederate."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

More Ping Identity Platform pros

Cons

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"The management console needs to be improved. PingID should revise it."

"Sometimes, there are issues with its stability."

"We had issues with the stability."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"It requires some expertise to set up and manage."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

More Ping Identity Platform cons

Pricing and Cost Advice

"I would rate the product's pricing a five out of ten."

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"Ping offers flexible pricing that's not standardized."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The tool is quite affordable."

"PingID's pricing is pretty competitive."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Government

Computer Software Company

Manufacturing Company

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Entrust IdentityGuard?

See all answers

What is your primary use case for Entrust IdentityGuard?

I use it for an extra layer of security, that is two-factor authentication (2FA).

See all answers

What advice do you have for others considering Entrust IdentityGuard?

I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.

See all answers

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

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Compared 12% of the time

Entrust Identity Essentials vs Entrust Identity Enterprise

Compared 10% of the time

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Compared 18% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

June 2025

Download Entrust Identity Enterprise product report

Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Also Known As

IdentityGuard

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust Datacard

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

May 2025

Free Report: Entrust Identity Enterprise vs. Ping Identity Platform

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