Entrust Identity Enterprise vs Ping Identity Platform comparison

Why PeerSpot?

Entrust and Ping Identity are both solutions in the Authentication Systems category. Entrust is ranked #18, while Ping Identity is ranked #10 with an average rating of 8.4. Entrust holds a 1.8% mindshare in AS, compared to Ping Identity’s 3.0% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 97% of Ping Identity users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

3,391 Views
2,306 Comparison Views

85% willing to recommend

Ping Identity Platform

Read 32 Ping Identity Platform reviews

12,919 Views
3,876 Comparison Views

97% willing to recommend

Entrust Identity Enterprise

Ping Identity Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: October 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

18th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

29th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ping Identity Platform

Ranking in Authentication Systems

10th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

8th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (6th), Data Governance (19th), Access Management (7th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.8%, down from 1.9% compared to the previous year. The mindshare of Ping Identity Platform is 3.0%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Ping Identity Platform	3.0%
Entrust Identity Enterprise	1.8%
Other	95.2%

Authentication Systems

Featured Reviews

reviewer2312085

Cyber Security Analyst at a non-tech company with 11-50 employees

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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AmitRathod

Senior Analyst at Toll Holdings Limited

Single sign-on has simplified access while adaptive authentication protects complex user journeys

Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration matrix of the solution is huge compared to others."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"It is a scalable solution. You can add users and credentials without problems."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"It is a very stable solution."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"It is a scalable solution."

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"It offers robust features and customization options that justify the cost."

"I work on the application onboarding process because we have multiple customers and get data from different sources."

"The solution is stable. We haven't experienced any bugs or glitches."

"Ping Identity Platform demonstrates strong stability, as it is not prone to bugs, with the development team consistently fixing issues, making it highly recommended by many clients."

More Ping Identity Platform pros

Cons

"The product is very costly compared to other alternative solutions."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"I would like to improve the tool's implementation and pricing."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"PingID would benefit from a better user interface for integration."

"It has a long way to go until it is a cloud-based solution."

"The solution should allow for better integration with other platforms and the UBT."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

"For external customers, they do have challenges, although there are solutions for that available, as well."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

More Ping Identity Platform cons

Pricing and Cost Advice

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

"PingID's pricing is pretty competitive."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The pricing is neither too expensive nor too cheap."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"The tool is quite affordable."

"The product is costly."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Comms Service Provider

Outsourcing Company

Financial Services Firm

16%

Manufacturing Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

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What is your experience regarding pricing and costs for PingFederate?

Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.

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What needs improvement with PingAccess?

The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...

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What is your primary use case for PingAccess?

The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...

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Compared 3% of the time

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

October 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Ping Identity Platform

October 2026

Download Ping Identity Platform product report

Also Known As

IdentityGuard

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.

This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.

What are the key features of Ping Identity Platform?

Cloud Capabilities: Built for cloud applications with flexible integrations.
Federated Identity Management: Allows easy integration of multiple IDPs.
SSO and MFA Support: Ensure secure and seamless access.
Passwordless Authentication: Enhances user convenience.
API and Device Management: Protects and secures devices and APIs.

What benefits and ROI can be expected from Ping Identity Platform?

Enhanced Security: Through detailed compliance features and multi-protocol support.
User Convenience: Enabled by passwordless access and integration flexibility.
Improved Access Control: With role-based permissions and identity management integration.
Seamless Integration: Across a range of identity providers and authentication protocols.

In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.

Ping Identity

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

October 2026

Free Report: Entrust Identity Enterprise vs. Ping Identity Platform

Find out what your peers are saying about Entrust Identity Enterprise vs. Ping Identity Platform and other solutions. Updated: October 2026.

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