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Entrust Identity Enterprise vs Ping Identity Platform comparison

Entrust and Ping Identity are both solutions in the Authentication Systems category. Entrust is ranked #16 with an average rating of 8.7, while Ping Identity is ranked #7 with an average rating of 8.2. Entrust holds a 1.6% mindshare in AS, compared to Ping Identity’s 4.0% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.
Entrust Identity Enterprise
Read 7 Entrust Identity Enterprise reviews
  • 984 Views
  • 748 Comparison Views
85% willing to recommend
Ping Identity Platform
Read 29 Ping Identity Platform reviews
  • 5,579 Views
  • 2,008 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

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To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: August 2025).
Buyer's Guide
Entrust Identity Enterprise vs. Ping Identity Platform
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust Identity Enterprise
Ranking in Authentication Systems
16th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
21st
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Data Governance (8th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.6%, up from 1.6% compared to the previous year. The mindshare of Ping Identity Platform is 4.0%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Iwegbue Godspower Isioma - PeerSpot reviewer
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
Read full review
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"It is a scalable solution. You can add users and credentials without problems."
"The integration matrix of the solution is huge compared to others."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It is a scalable solution...It is a stable solution."
"The most valuable feature is multifactor authentication."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The solution is stable. We haven't experienced any bugs or glitches."
"It's pretty stable as a product."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
More Ping Identity Platform pros
 

Cons

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"The product is very costly compared to other alternative solutions."
"I would like to improve the tool's implementation and pricing."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The product's community has certain shortcomings that require improvement."
"The product is not customizable."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
More Ping Identity Platform cons
 

Pricing and Cost Advice

"I would rate the product's pricing a five out of ten."
"It's worth the money."
"The subscription could be yearly or monthly, depending upon your choice."
"Ping Identity Platform is not very expensive."
"Ping Identity Platform is not an expensive solution."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID's pricing is pretty competitive."
More Ping Identity Platform pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Performing Arts
10%
Manufacturing Company
9%
Government
9%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Entrust IdentityGuard?
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works ...
See all answers
What is your primary use case for Entrust IdentityGuard?
I use it for an extra layer of security, that is two-factor authentication (2FA).
See all answers
What advice do you have for others considering Entrust IdentityGuard?
I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.
See all answers
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
See all answers
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
See all answers
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
See all answers
 

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Compared 10% of the time
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Microsoft Entra ID vs Ping Identity Platform
Compared 18% of the time
ForgeRock vs Ping Identity Platform Logo
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Compared 8% of the time
Microsoft Active Directory vs Ping Identity Platform Logo
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Compared 7% of the time
SailPoint Identity Security Cloud vs Ping Identity Platform Logo
SailPoint Identity Security Cloud vs Ping Identity Platform
Compared 7% of the time
Symantec Siteminder vs Ping Identity Platform Logo
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Compared 6% of the time
More Ping Identity Platform Competitors
 

Product Reports

Buyer's Guide
Entrust Identity Enterprise
August 2025
Entrust Identity Enterprise reportDownload Entrust Identity Enterprise product report
Buyer's Guide
Ping Identity Platform
August 2025
Ping Identity Platform reportDownload Ping Identity Platform product report
 

Also Known As

IdentityGuard
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust
IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Ping Identity
 

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Buyer's Guide
Entrust Identity Enterprise vs. Ping Identity Platform
August 2025
Free Report: Entrust Identity Enterprise vs. Ping Identity Platform
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