Entrust Identity Enterprise vs Ping Identity Platform comparison

Entrust and Ping Identity are both solutions in the Authentication Systems category. Entrust is ranked #21, while Ping Identity is ranked #7 with an average rating of 8.2. Entrust holds a 1.9% mindshare in AS, compared to Ping Identity’s 3.6% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

1,283 Views
898 Comparison Views

85% willing to recommend

Ping Identity Platform

Read 30 Ping Identity Platform reviews

5,618 Views
1,910 Comparison Views

100% willing to recommend

Entrust Identity Enterprise

Ping Identity Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: January 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

21st

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

27th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Data Governance (9th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.9%, up from 1.4% compared to the previous year. The mindshare of Ping Identity Platform is 3.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	3.6%
Entrust Identity Enterprise	1.9%
Other	94.5%

Authentication Systems

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Read full review

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Generative AI automates access reviews and provides workflow efficiencies

I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration matrix of the solution is huge compared to others."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"It is a scalable solution. You can add users and credentials without problems."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"The only feature we were looking for in PingID was SSO integration with our existing web app."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"It offers robust features and customization options that justify the cost."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"It is a scalable solution."

More Ping Identity Platform pros

Cons

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"The product is very costly compared to other alternative solutions."

"I would like to improve the tool's implementation and pricing."

"Sometimes, there are issues with its stability."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"It has a long way to go until it is a cloud-based solution."

More Ping Identity Platform cons

Pricing and Cost Advice

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The tool is quite affordable."

"The product is costly."

"Ping Identity Platform is not an expensive solution."

"PingID's pricing is pretty competitive."

"The pricing is neither too expensive nor too cheap."

"Ping offers flexible pricing that's not standardized."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

11%

Government

Financial Services Firm

Manufacturing Company

Financial Services Firm

22%

Manufacturing Company

10%

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	20

Questions from the Community

Ask a question

Earn 20 points

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

January 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Ping Identity Platform

January 2026

Download Ping Identity Platform product report

Also Known As

IdentityGuard

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

January 2026

Free Report: Entrust Identity Enterprise vs. Ping Identity Platform

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