Entrust Identity Enterprise vs Microsoft Entra ID comparison

Why PeerSpot?

Entrust and Microsoft are both solutions in the Authentication Systems category. Entrust is ranked #19, while Microsoft is ranked #1 with an average rating of 8.6. Entrust holds a 1.7% mindshare in AS, compared to Microsoft’s 5.6% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

3,076 Views
2,092 Comparison Views

85% willing to recommend

Microsoft Entra ID

Read 277 Microsoft Entra ID reviews

43,891 Views
8,778 Comparison Views

95% willing to recommend

Entrust Identity Enterprise

Microsoft Entra ID

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Entrust Identity Enterprise and Microsoft Entra ID are two prominent identity management solutions. Entrust Identity Enterprise offers robust features suited for high-security needs, and user reviews highlight its effective encryption and extensive authentication methods. Microsoft Entra ID integrates seamlessly with Microsoft’s ecosystem, providing a user-friendly experience that leverages existing Microsoft 365 applications.

What features are offered by Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Entrust Identity Enterprise is valued for its advanced encryption and multi-factor authentication, which users cite as crucial for protecting sensitive data. Microsoft Entra ID, on the other hand, is praised for its seamless integration with Microsoft 365, making it a convenient choice for existing Microsoft users. The primary difference is that Entrust Identity Enterprise focuses on security enhancements, while Microsoft Entra ID excels in integration capabilities.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Users suggest that Entrust Identity Enterprise could improve its reporting tools and user training resources. Microsoft Entra ID users often mention the need for more advanced security features and better scalability options. Entrust Identity Enterprise needs better usability enhancements, while Microsoft Entra ID requires security advancements.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Entrust Identity Enterprise has a more complex deployment model, which users feel requires significant technical expertise. Microsoft Entra ID boasts a smoother deployment process due to its integration with the Microsoft suite. Users find customer service for Entrust satisfactory but slower than Microsoft’s prompt support. Entrust Identity Enterprise’s complexity is a barrier, while Microsoft Entra ID's integration eases deployment challenges.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Entrust Identity Enterprise has higher setup costs but is seen to provide significant ROI through enhanced security features. Microsoft Entra ID is perceived as offering better value for existing Microsoft users due to lower initial costs and integration benefits, though some users feel the ROI is limited by its need for additional security measures. Entrust Identity Enterprise has higher initial costs with notable security ROI, while Microsoft Entra ID offers economical entry with integration advantages.

To learn more, read our detailed Entrust Identity Enterprise vs. Microsoft Entra ID Report (Updated: September 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Microsoft Entra ID

September 2026

Download the complete report

Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

19th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

29th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Entra ID

Ranking in Authentication Systems

1st

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

1st

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

277

Ranking in other categories

Single Sign-On (SSO) (2nd), Identity Management (IM) (2nd), Access Management (1st), Microsoft Security Suite (2nd)

Mindshare comparison

As of September 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.7%, up from 1.6% compared to the previous year. The mindshare of Microsoft Entra ID is 5.6%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Microsoft Entra ID	5.6%
Entrust Identity Enterprise	1.7%
Other	92.7%

Authentication Systems

Featured Reviews

reviewer2312085

Cyber Security Analyst at a non-tech company with 11-50 employees

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Read full review

Stafin Jacob

Microsoft 365 Security & Compliance Practice Lead at Invoke

Identity has become our central gatekeeper and has provided secure single sign-on for all users

Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution. You can add users and credentials without problems."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"The integration matrix of the solution is huge compared to others."

"Overall, my experience with Active Directory has been very good."

"My advice for another organization considering Microsoft Entra ID is simple: if you are utilizing Microsoft Office applications and the Microsoft 365 suite, using Microsoft Entra ID as your primary identity provider is a no-brainer."

"With Azure Conditional Access you can specify network locations where you want some of the services in the organization to be available to users, and where you don't want users to have access."

"It's a very intuitive platform. It's easy to create groups and add people."

"The company I work for has more than 10 branches, we no longer have to go to the branch outside the city to have the application installed on the user's devices."

"Conditional Access, Geofencing, and Azure Multi-Factor Authentication are the major security features to secure resources."

"It has improved our security posture a lot, with features like conditional access, single sign-on, and multi-factor authentication making access easier for users while significantly strengthening protection of our applications and data."

"This is a highly reliable solution and we plan to continue using it."

More Microsoft Entra ID pros

Cons

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"There should be guidance on features, especially security features, in Entra ID and whether they are sufficient on their own. The solution could become expensive when paying extra for enhanced security features, so Microsoft needs to offer better clarity on this matter."

"The dashboard and interface could be better. It would be ideal if it was easier to use."

"I would rate my customer service and technical support as six out of ten, noting that level two support is really poor while everything else above that is good."

"The permission management is a mess."

"Azure AD could be more robust and adopt a saturated model, where they can offer unlimited support for a multi-cloud environment."

"There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."

"One challenge with Entra ID is its complexity, stemming from integrating many components into a single solution."

"My understanding is, in the future, they will be able to bring everything into one single platform and they are not there yet."

More Microsoft Entra ID cons

Pricing and Cost Advice

"The subscription could be yearly or monthly, depending upon your choice."

"It's worth the money."

"I would rate the product's pricing a five out of ten."

"For a small business buying individual licenses, it is an affordable solution."

"Make sure that you get the most out of your Office 365 licenses for Azure AD. If you have additional concerns for users who don't have an Office 365 license, consider Azure AD Premium P1 and P2. Be aware that you have to evaluate your license usage beforehand."

"I don't pay for it. Going by how I feel, I see the prices for any MFA solution going down because the more different alternatives there are, the cheaper things should be. Microsoft Authenticator app would be the preferred application, but there are too many ways to implement MFA. I don't know how much it cost, but the price should go down."

"There are add-on components and services, such as identity services, that we have to add to our Azure subscription. Only then can I actually say it's on par with the on-prem server edition. Why should I pay for a component? It should be included in my subscription."

"Microsoft Entra ID service can be quite costly due to its hidden expenses linked to usage."

"The pricing of Azure Active Directory is competitive. By default, the product exists in almost every Microsoft cloud product. But it then depends on the features that a customer really wants to make use of."

"It is in line. Because we are so early, we have not had to come back on a cycle where we are having to negotiate again."

"I give the cost a three out of ten."

More Microsoft Entra ID pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Performing Arts

Comms Service Provider

Outsourcing Company

13%

Financial Services Firm

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	89
Midsize Enterprise	42
Large Enterprise	162

Questions from the Community

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How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

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What is your experience regarding pricing and costs for Azure Active Directory?

I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.

See all answers

What needs improvement with Azure Active Directory?

I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...

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Compared 3% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

September 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Microsoft Entra ID

September 2026

Download Microsoft Entra ID product report

Also Known As

IdentityGuard

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator

Interactive Demo

Demo not available

Entrust

Microsoft

Overview

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Microsoft Entra ID is an advanced identity and access management service offering seamless single sign-on, multifactor authentication, and centralized user access across applications, enhancing security and efficiency for organizations transitioning to cloud-based environments.

Recognized for its centralized management, Microsoft Entra ID significantly boosts organizational security by integrating features such as conditional access and identity protection. It supports a wide array of applications, facilitating a secure transition from on-premises to scalable cloud environments. By adopting robust security measures and flexible identity management, organizations can streamline operations and ensure consistent user experiences. However, challenges like confusing licensing costs, outdated documentation, and limited integration with non-Microsoft applications persist. Enhancements in technical support, interface design, and more granular permissions are needed to address these issues effectively.

What are the key features of Microsoft Entra ID?

Seamless Single Sign-On: Allows users to access multiple applications with one set of credentials.
Multifactor Authentication: Adds an extra layer of security by requiring multiple forms of verification.
Conditional Access: Provides adaptive policies to ensure the right access under the right conditions.
Identity Protection: Detects and responds to potential vulnerabilities and threats.
Privileged Identity Management: Controls and monitors access to critical resources.

What benefits should users expect when evaluating Microsoft Entra ID?

Enhanced Security: Protects against unauthorized access and data breaches.
Operational Efficiency: Centralizes identity management to reduce administrative tasks.
Scalability: Supports growth by accommodating evolving IT environments.
Cost Management: Facilitates cost control through centralized systems and automated processes.

In healthcare, Microsoft Entra ID facilitates secure patient record access and compliance with industry regulations. Financial institutions rely on it for robust security measures in safeguarding client data. In the education sector, it streamlines access to online resources for students and faculty. Global enterprises benefit from its ability to manage complex identity frameworks across multiple regions, ensuring reliable security amidst increasing cyber threats.

Microsoft

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.

Buyer's Guide

Entrust Identity Enterprise vs. Microsoft Entra ID

September 2026

Free Report: Entrust Identity Enterprise vs. Microsoft Entra ID

Find out what your peers are saying about Entrust Identity Enterprise vs. Microsoft Entra ID and other solutions. Updated: September 2026.

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