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ESET Cloud Apps Protection vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (69th), Patch Management (21st)
Proofpoint Email Protection
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Advanced Threat Protection (ATP) (2nd), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.7%, up from 0.5% compared to the previous year. The mindshare of Proofpoint Email Protection is 5.9%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection5.9%
ESET Cloud Apps Protection0.7%
Other93.4%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"It's a trustworthy solution that is easy to learn."
"We are close to having 99% or 98% detection."
"It's one of the top products out there."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"Proofpoint Email Protection is very effective because they are very proactive, always ahead of the attackers, and were already detecting new kinds of attacks before customers thought about them."
"Using Proofpoint Email Protection definitely helps with reducing the SOC Analyst workloads."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"Proofpoint Email Protection provides visibility into people-based risk within my organization, and I am able to see which users have a higher risk rate."
"The setup was easy."
"Proofpoint Email Protection has definitely impacted my organization positively."
 

Cons

"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The areas of Proofpoint Email Protection that could be improved or enhanced involve the email rewrite functionality. It can be aggressive sometimes, rewriting a lot of very benign content."
"We find the cost to be prohibitive."
"I think Proofpoint Email Protection could be slightly more intuitive."
"Proofpoint Email Protection has a lot of false positives, and the infrastructure is a bit complex."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"The price could be improved."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Proofpoint is fairly expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"It is expensive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The licensing is basically $8/user."
"The solution is expensive."
"In general, the pricing is competitive."
"The solution uses a licensing model that is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
12%
Computer Software Company
9%
Financial Services Firm
8%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

ESET Mail Security
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about ESET Cloud Apps Protection vs. Proofpoint Email Protection and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.