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ESET Endpoint Protection Platform vs Heimdal Patch and Asset Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Advanced Threat Protection (ATP) (20th), Anti-Malware Tools (10th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (27th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.5%
Microsoft Defender for Endpoint7.0%
CrowdStrike Falcon6.2%
Other84.3%
Endpoint Protection Platform (EPP)
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.6%
NinjaOne7.6%
Microsoft Configuration Manager7.3%
Other84.5%
Patch Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"The tool is easy to use."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"But overall, when we speak about security and protection, they are one of the top providers."
"Threat identification and detection are the most valuable features of this solution."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"For security purposes, we feel good and safe when using ESET Endpoint Protection Platform."
"The solution is very easy to use and simple to navigate."
"We've had a positive experience dealing with the solution and I would recommend it to other users, organizations, or companies."
"ESET Endpoint Security is primarily used to protect computers from viruses and ransomware."
"I like the integration; it lets you see the product installed on a particular computer."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The most valuable feature of this solution is the management."
"It has a clean and clear interface."
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"The solution lacks real-time, on-demand antivirus."
"A better pricing plan would make this product more competitive."
"Cortex XDR could be improved with more GUI features."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"ESET Endpoint Security should offer more integration with multi-attack frameworks."
"In the future, a cloud version of the solution would be great."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"The solution could have a more user-friendly interface."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"The product’s AI implementation feature could be better for learning user behavior."
"The stability needs to be improved. There are bugs that you have to deal with."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is "expensive" and flexible."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"Our customers have expressed that the price is high."
"Its pricing is kind of in line with its competitors and everybody else out there."
"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."
"It is not expensive, but it is also not inexpensive."
"The price could be lower, but it's comparable, as other solutions have a similar price for the same effect."
"The price of ESET Endpoint Security is affordable."
"The pricing can be a bit more flexible."
"Pricing of ESET Endpoint Security is within the market pricing."
"The price is okay and I don't have any issues with it."
"It is not expensive; the pricing model is fine."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
15%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
7%
Construction Company
15%
Agriculture
10%
University
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: May 2026.
894,738 professionals have used our research since 2012.