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ESET Endpoint Protection Platform vs Heimdal Patch and Asset Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET Endpoint Protection Pl...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Advanced Threat Protection (ATP) (20th), Anti-Malware Tools (9th)
Heimdal Patch and Asset Man...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Patch Management (39th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ESET Endpoint Protection Platform2.2%
Microsoft Defender for Endpoint6.5%
CrowdStrike Falcon5.6%
Other85.7%
Endpoint Protection Platform (EPP)
Patch Management Mindshare Distribution
ProductMindshare (%)
Heimdal Patch and Asset Management0.8%
NinjaOne6.7%
Microsoft Configuration Manager6.3%
Other86.2%
Patch Management
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Has plug-and-play capability once configured and good reporting system
The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is a primary factor, and then there's the ease of distribution and policy management; Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them."
"The tool's use cases are relevant to security."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"It's a perfect solution. It integrates well into the environment."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"The positive impacts I see from Cortex XDR by Palo Alto Networks include a complete 360-degree view of our security posture altogether, being a uniform platform where we are ingesting logs from multiple resources."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"We have pretty good detection, at least I feel that we don't have any major infections — we love it."
"I'm really satisfied with ESET's technical support, they solve all of our problems immediately."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface, which means that we don't need to have any extra management platforms."
"The solution is very easy to use and simple to navigate."
"It was amazing."
"The product offers great reporting tools"
"The tool's most valuable features have been its plug-and-play capability once configured and its reporting system is good. The most improved feature of asset auditing is its physical logging of all software. This allows us to understand what software and applications are installed on endpoints. We can easily check which software applications are installed in the network infrastructure during client processing or audits."
 

Cons

"The product's pricing could be better."
"Cortex XDR could be improved with more GUI features."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"Product might have some bugs."
"It would be good to have a better way to search for a file within the UI."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"To jump from the partner to Palo Alto directly was challenging."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"I would like for the solution to be simpler to understand. While it satisfies our needs at the moment, it is really only understandable to those with a strong computer background."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups."
"The user interface is horrible."
"High-end hardware requirements across workstations"
"ESET Endpoint Security could improve EDR integration."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events."
"The tool needs to be more user-friendly."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"I don't recall what the cost was, but it wasn't really that expensive."
"The pricing is okay, although direct support can be expensive."
"The cost depends on your chosen license type, like Pro or other licenses."
"I don't like that they have different types of licenses."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It is not expensive; the pricing model is fine."
"The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive."
"The price of the solution is very good compared to other solutions."
"The price is okay and I don't have any issues with it."
"The price of the solution is reasonable compared to competitors."
"For 200 or so users, it might cost around $10,000 or so. That is for a first-time purchase. A renewal may come in at $7,000 to $8,000, or around 20% to 30% less. This is a rough estimate of what to expect."
"ESET is cheap."
"Pricing of ESET Endpoint Security is within the market pricing."
"I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
14%
Comms Service Provider
14%
Manufacturing Company
10%
Construction Company
8%
Construction Company
15%
Agriculture
10%
Transportation Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise18
Large Enterprise21
No data available
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...
What needs improvement with ESET LiveGuard Advanced?
ESET Endpoint Protection Platform could be improved by offering integrations and user-friendly dashboards that could ...
What is your primary use case for ESET LiveGuard Advanced?
My main use case for ESET Endpoint Protection Platform is preventing malware and preventing outside attackers. When a...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Thor Foresight Enterprise
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Brother, Symbion, CPH West
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: September 2026.
914,938 professionals have used our research since 2012.