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ESET Endpoint Protection Platform pros and cons

Vendor: ESET
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

ESET Endpoint Protection Platform is highly effective in securing devices against viruses, ransomware, and potential threats.
The platform is lightweight, ensuring minimal impact on system resources while maintaining high performance.
Users appreciate the advanced protection features, including antivirus, firewall, and ransomware protection, all managed efficiently through a management console.
Pricing is competitive, often cited as affordable compared to other antivirus solutions.
Technical support is responsive and highly rated by users for its efficiency and helpfulness.

CONS

ESET Endpoint Protection Platform lacks efficient licensing management for virtual machines, requiring manual seat deletion on the license server.
ESET Endpoint Protection Platform's update process is mostly manual and could benefit from more automation.
False positives and confusion over security alerts within the network reduce ESET Endpoint Protection Platform's reliability.
ESET Endpoint Protection Platform's performance issues are reported to cause slowness on older or less powerful hardware.
Integration with third-party products and enhanced security for advanced threat detection could improve ESET Endpoint Protection Platform's effectiveness.
 

ESET Endpoint Protection Platform Pros review quotes

it_user1155 - PeerSpot reviewer
Manager of eCommerce at a tech company with 51-200 employees
Jul 13, 2012
The program is classified among the first in the field of protection and the most competitive.
it_user1143 - PeerSpot reviewer
Network Manager at a tech company with 51-200 employees
Aug 8, 2012
ESET Smart Security protects your computer against real world threats and malware attacks and provides added security layer with spam filtering, firewall and parental control.
it_user2535 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
Oct 16, 2012
The application runs in the background without a noticeable impact on my laptop.
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user679446 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 51-200 employees
Aug 31, 2017
If you are running a small business and don’t need an over-the-top product, ESET is a good product, cost-friendly and easy to manage for a small number of devices on the network, and phone support has been marvelous.
it_user762249 - PeerSpot reviewer
Analista de Suporte - Consultor de TI at a tech services company with 11-50 employees
Oct 26, 2017
The deployment and configuration of ESET Endpoint Security and ESET Remote Administrator are really simple, and easy to manage.
it_user762252 - PeerSpot reviewer
Product Manager at a comms service provider with 1,001-5,000 employees
Oct 26, 2017
Easy to use security solution, helps to secure connected devices against viruses in the digital world.
MD
Junior System Engineer at a tech services company with 501-1,000 employees
May 21, 2018
What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use.
ML
IT SM & Security Consultant at a tech services company with 1,001-5,000 employees
May 23, 2018
If you use ESET Antivirus Security with ESET ERA Server as a middle computer in your network, you can manage all features and updates from one place.
it_user877140 - PeerSpot reviewer
Analista de TI Senior
May 23, 2018
Lightweight software, it does not compromise the performance of the operating system.
JW
Senior Systems engineer at SAT
May 28, 2018
Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.
 

ESET Endpoint Protection Platform Cons review quotes

it_user1155 - PeerSpot reviewer
Manager of eCommerce at a tech company with 51-200 employees
Jul 13, 2012
It has a very inconvenient way of activating the beta NIS when you have to type in the key
it_user1143 - PeerSpot reviewer
Network Manager at a tech company with 51-200 employees
Aug 8, 2012
Malware detection is good but repairing is not always up to the mark.
it_user2535 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
Oct 16, 2012
ESET requires a yearly license fee. That license fee is significant for SOHO users.
Learn what your peers think about ESET Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user679446 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 51-200 employees
Aug 31, 2017
Assuring all users that all types of malware/ransomware are covered (this is hard to do, I know).
it_user762249 - PeerSpot reviewer
Analista de Suporte - Consultor de TI at a tech services company with 11-50 employees
Oct 26, 2017
The heuristic of ESET is not so effective in standard mode.
it_user762252 - PeerSpot reviewer
Product Manager at a comms service provider with 1,001-5,000 employees
Oct 26, 2017
iOS compatibility for mobile security and parental control.
MD
Junior System Engineer at a tech services company with 501-1,000 employees
May 21, 2018
They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet.
ML
IT SM & Security Consultant at a tech services company with 1,001-5,000 employees
May 23, 2018
They need to improve the FW part and, of course, ESET ERA Server.
it_user877140 - PeerSpot reviewer
Analista de TI Senior
May 23, 2018
I think the product support is very bad.
JW
Senior Systems engineer at SAT
May 28, 2018
ESET should consider giving it application control.