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ESET PROTECT Enterprise vs Secureworks Taegis XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (11th)
Secureworks Taegis XDR
Ranking in Extended Detection and Response (XDR)
12th
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
Network Detection and Response (NDR) (8th)
 

Mindshare comparison

As of September 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.1% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.2%, up from 0.9% compared to the previous year. The mindshare of Secureworks Taegis XDR is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Secureworks Taegis XDR1.2%
ESET PROTECT Enterprise1.2%
Other92.8%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
Mohammad Jundiah - PeerSpot reviewer
Solutions Architect at Qatar Datamation Systems
Centralized monitoring has strengthened threat hunting and improved ransomware protection
Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network. This monitoring and reporting can be conducted weekly or monthly. Centralized security monitoring and reporting is one of the most valuable aspects, as security fundamentally revolves around compliance. Having a centralized security monitoring platform that detects endpoints, networks, and cloud environments, including servers and switches, is essential. Secureworks Taegis XDR's architecture involves a collector device that collects all your data, even from small laptops, and allows you to monitor everything in one platform. This centralized system provides compliance and security visibility, ensuring evidence and visibility for your security and any compliance requirements you have. Analytics with Secureworks Taegis XDR give you a full preview of everything on your device. It takes all the inputs and outputs of your infrastructure; for example, if it is a firewall, it scans all of the traffic. While it is not a SIEM, it is an open XDR, which excels at conducting analytics. This represents one of its best features because Secureworks has implemented a machine learning model that can detect and analyze everything independently, providing AI-driven features. Integration with third-party tools is quite seamless. Secureworks Taegis XDR can integrate with virtually anything. One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operating system, whether protecting Linux or Windows servers. It boasts very good integration, and if a specific integration is not available, you can raise a ticket to Secureworks, and they will work on your integration, whatever it is, even if it is custom-built software. Secureworks Taegis XDR absolutely aids in efficiency. SOC augmentation extends an organization's existing SOC, which helps reduce alert fatigue significantly. It provides additional threat intelligence and expert investigation, making it very useful for organizations that have a security team but lack twenty-four seven coverage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"The tool's use cases are relevant to security."
"Monitoring is most valuable."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"Cortex XDR features advanced threat detection capabilities."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The solution offers a lot of configuration capabilities."
"We can easily manage resources, disable or enable clients and update them."
"Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent."
"It is easy to patch, update, and set up scheduled scans."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"ESET File Security is reliable and stable; we had only one infection from a website in the years of us using the solution with approximately 20 people using the solution, and it is extremely effective."
"The price for Secureworks Taegis XDR is very competitive."
"The initial setup was straightforward."
"Sophos is a good XDR, and I recommend it for large companies since they have approximately 2,000 or 3,000 devices and can implement it as it is the best XDR."
"It's a complete solution package."
"Threat hunting and SOC augmentation represent the most special features about Secureworks Taegis XDR, where some of the best people in cybersecurity proactively search, provide reports, and deliver indicators of compromise for any activity in your network."
"Definitely, Secureworks Taegis XDR is cost effective for the long run since the product is at a lower cost rather than other brands."
"Using Secureworks Taegis XDR has positively impacted our organization overall."
"Secureworks Taegis XDR has positively impacted our organization by improving detection rates and reducing our time; as I mentioned, it saves us from manually going through all the logs, which is not practical."
 

Cons

"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"The MAC agent is not as robust feature-wise as the PC version."
"The solution can be quite technical and therefore is challenging for new users."
"Sometimes, the connection to the machine requires troubleshooting."
"They need to reduce the number of notifications on the endpoints."
"Its automation can be improved."
"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"The availability and sustainability could also be improved."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"The pricing could be improved."
"I do not see any other problems with Secureworks Taegis XDR besides pricing."
"Customer support for Secureworks Taegis XDR is not that bad; they are reachable but not super efficient."
"Secureworks Taegis XDR is a good product, but it should include AI technology."
"One negative aspect I always hear from customers is about the cost."
"To improve Secureworks Taegis XDR, we need to enhance the support part."
"Hardware compatibility could be an area for improvement."
"The efficiency or the smooth navigation of the website or the application can be improved in Secureworks Taegis XDR."
 

Pricing and Cost Advice

"The pricing is a little bit on the expensive side."
"The price was fine."
"I don't recall what the cost was, but it wasn't really that expensive."
"The price of the product is not very economical."
"Cortex XDR's pricing is ok."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The pricing is okay, although direct support can be expensive."
"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"The pricing is six out of ten."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
14%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
9%
Financial Services Firm
16%
Manufacturing Company
12%
Comms Service Provider
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional com...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely o...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and ...
What needs improvement with Secureworks Taegis XDR?
If there were a next release of the product, I would like to see an increase in playbooks, specifically for augmentat...
What is your primary use case for Secureworks Taegis XDR?
Clients are primarily using Secureworks Taegis XDR for securing endpoints, networks, and extending to cloud, identity...
What advice do you have for others considering Secureworks Taegis XDR?
One of the best features of this product is its integration capabilities with multiple sources of EDRs and any operat...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ESET Protect, ESET File Security
Secureworks Taegis NDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about ESET PROTECT Enterprise vs. Secureworks Taegis XDR and other solutions. Updated: August 2026.
913,924 professionals have used our research since 2012.