No more typing reviews! Try our Samantha, our new voice AI agent.

ExtraHop Reveal(x) for IT Operations vs Moogsoft comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in IT Operations Analytics
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (72nd), Network Diagnostics (11th), Network Packet Capture (6th)
Moogsoft
Ranking in IT Operations Analytics
5th
Average Rating
7.6
Reviews Sentiment
5.1
Number of Reviews
17
Ranking in other categories
IT Infrastructure Monitoring (40th), AIOps (19th)
 

Mindshare comparison

As of November 2026, in the IT Operations Analytics category, the mindshare of ExtraHop Reveal(x) for IT Operations is 3.9%, up from 3.1% compared to the previous year. The mindshare of Moogsoft is 5.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
Moogsoft5.6%
ExtraHop Reveal(x) for IT Operations3.9%
Other90.5%
IT Operations Analytics
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
MA
L1 Analyst at HCLTech
Effective monitoring and efficient alert management streamline operations
Machine learning works based on past collected data, so we can develop a system that functions as an automated bot using this data. With the use of AI technologies such as ChatGPT and other Gen AI solutions, if we combine these with machine learning tools, it will lead to increased efficiency and reduced processing time in application systems. I work on the backend to address any issues with Moogsoft, such as URL access problems or credential bugs, ensuring everything operates smoothly. The advantage of Moogsoft is that it consolidates various alerts into one monitoring tool, which reduces time and allows for real-time and anomaly detection, while its disadvantage includes limited built-in observability and complex setup requirements. On a scale of 1-10, I rate Moogsoft a 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ExtraHop is far ahead of anything comparable in the industry."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"This is a must-try product."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"We have been able to improve the mean time to resolution by several hours in some cases."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft helps manage alert fatigue by consolidating various alerts into a single portal instead of monitoring them across different devices, allowing team members to own alerts and monitor them efficiently, which benefits the whole team."
"The Event Management feature is quite valuable."
"I like the prediction features."
"The operations are familiar with how to use Moogsoft, so they are keeping it."
"It is very easy and very comfortable to use, with everything available on a single screen."
"The tool's event correlation and AI are its strongest parts."
"Moogsoft's most valuable features are event management, correlation, and observability."
 

Cons

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"The solution could get more aggressive in the discounting of the overall cost."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The product roadmap doesn't align with our roadmap."
"The documentation and flexibility for generic integration could be improved."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"Customer service and support need improvement in terms of response time."
"They should consider including Chatbot."
"Moogsoft requires very specific system configurations, such as a particular Red Hat and Java version, which can be outdated and pose security risks."
"On a scale from one to ten, with one being worst and ten being best, I would rate Moogsoft a little lower than I expected when we originally adopted the product."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"It's a very cost-effective and competitive product."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"When compared to other solutions, it is quite good."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
11%
Construction Company
10%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Moogsoft?
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
What needs improvement with Moogsoft?
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
What is your primary use case for Moogsoft?
We implement Moogsoft for our own consumption as well as we are implementation partners in some cases where our clients have a need for an observability solution.We work with most of the large ente...
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
RetailNext
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Moogsoft and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.