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F5 Silverline Managed Services vs Prisma Cloud by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 25, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
F5 Silverline Managed Services offers effective cybersecurity solutions, with variable ROI perceptions and appreciation for time and cost savings.
Sentiment score
7.3
Prisma Cloud improves security, reduces risk, and enhances efficiency with automation, despite cost challenges and complex ROI calculations.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
From a security standpoint, we have significantly enhanced our client's security posture by implementing Prisma Cloud.
The platform is not famous for being cheap. It is quite expensive, but we know that we have the protection, so there is enough value for what we pay for.
 

Customer Service

Sentiment score
6.1
F5 Silverline's customer support is responsive but varies; users praise personalization but note challenges with escalations and response times.
Sentiment score
7.1
Prisma Cloud generally receives high praise for its responsive technical support, despite occasional delays and region-specific variability.
Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
They resolve the issues by joining me to fix them.
Whenever I have issues with the solution, I will get an immediate response from the product team and they will try to close the issue as soon as possible.
When you send them a message, you get a response in a minute or two.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
 

Scalability Issues

Sentiment score
7.8
F5 Silverline offers scalable managed services, efficiently handling enterprise demands with flexible expansion and seamless capacity management.
Sentiment score
7.8
Prisma Cloud by Palo Alto Networks offers scalable, flexible performance across multi-cloud environments, supporting seamless expansion and integration.
F5 Silverline Managed Services is scalable enough without observed limitations.
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
It's very scalable and very easy to use.
I would rate the scalability of Prisma Cloud as an eight out of ten.
I am highly impressed with the product's scalability.
 

Stability Issues

Sentiment score
7.3
F5 Silverline delivers stable performance with strong monitoring, minimal downtime, effective support, and high stability ratings despite occasional issues.
Sentiment score
8.0
Prisma Cloud is generally stable with minimal issues, rare downtimes, and is highly rated by users for reliability.
They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
I cannot recall any downtime with the solution.
I would rate it a ten out of ten for stability.
Prisma Cloud is stable.
 

Room For Improvement

F5 Silverline needs improved pricing, integration, user interfaces, automation, API, and enhanced features like AI and bot detection.
Prisma Cloud needs better documentation, usability, automation, security features, customizable reports, and faster support for improved efficiency.
Introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs.
Improvements could include the creation of highly optimized profiles.
It is a SaaS solution, but some of my clients have a local regulatory requirement, and they want to install it locally on their premises.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
Prisma Cloud is an excellent tool.
 

Setup Cost

Enterprise users view F5 Silverline pricing as competitive but costly, with room for negotiation and flexible licensing options.
Prisma Cloud's higher pricing is justified by its comprehensive features, but licensing complexity concerns some enterprise buyers.
On a scale where ten is very expensive, I would rate the pricing as three.
The solution is expensive
Prisma Cloud is remarkably expensive.
The cost was not on the higher side.
That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.
 

Valuable Features

F5 Silverline Managed Services provides easy setup, robust security features, excellent scalability, and effective DDoS protection with comprehensive reporting.
Prisma Cloud offers multi-cloud security with compliance, automation, CI/CD integration, and quick threat response via a centralized platform.
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals.
We could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem.
Prisma Cloud provides risk clarity at runtime and across the entire pipeline, like, showing issues as they're discovered during the build phases.
Identifying misconfigurations and vulnerabilities at the first stage itself will help the organization save time and money - which is highly appreciated.
 

Categories and Ranking

F5 Silverline Managed Services
Ranking in Web Application Firewall (WAF)
22nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (13th)
Prisma Cloud by Palo Alto N...
Ranking in Web Application Firewall (WAF)
6th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
110
Ranking in other categories
Container Security (1st), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

As of July 2025, in the Web Application Firewall (WAF) category, the mindshare of F5 Silverline Managed Services is 1.2%, up from 1.1% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 2.0%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF)
 

Featured Reviews

Archana Heeralal - PeerSpot reviewer
A reasonably priced product with a good UI, but the navigation is difficult, and the support team takes a long time to respond
Since we use the solution’s cloud, the product has more control over the back end. The customer will not have control. It is part of the product’s feature. When we get more complex requirements or if we want to write more complex tools, the support team will have the visibility to write them because they have control. The navigation is difficult to use. The navigation should be improved. Other products are quite straightforward. If I try to implement a new application and do an onboarding, it is not very easy. We must go to one feature, inside which there will be more features. It should be simplified, and a menu should be provided.
Mohammad Qaw - PeerSpot reviewer
It gives you one console to see all of your assets, review their configurations, and build your processes
Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Insurance Company
13%
Comms Service Provider
11%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you have to look for other ADC's like F5, Imperva, Radware, Fortinet, etc.
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is very expensive, I would rate the pricing as three. It offers cost savings and i...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cl...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
 

Also Known As

F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about F5 Silverline Managed Services vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.