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Falcon.io vs Sprout Social comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Falcon.io
Ranking in Social CRM
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Community Platforms (7th)
Sprout Social
Ranking in Social CRM
6th
Average Rating
9.0
Number of Reviews
11
Ranking in other categories
Social Media Management Solutions (5th), Social Media Analytics Software (2nd), AI Customer Experience Personalization (112th), AI Content Creation (66th)
 

Mindshare comparison

As of March 2026, in the Social CRM category, the mindshare of Falcon.io is 2.5%, up from 0.4% compared to the previous year. The mindshare of Sprout Social is 7.8%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
Sprout Social7.8%
Falcon.io2.5%
Other89.7%
Social CRM
 

Featured Reviews

Use Falcon.io?
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Harrison Nganga - PeerSpot reviewer
Human Resources Manager at Unilever Inc.
Team has streamlined daily social scheduling and has increased social reach with unified analytics
The best features Sprout Social offers are user-friendly tools, great customer support, and data collection and reporting. It allows you to see your full content calendar of what you planned. It allows us to see cross-posts on different platforms. It customizes the post's design for each social media. Tagging posts, comments, and inbox management are also very beneficial. Sprout Social has positively impacted my organization by saving us time and effort. We do not have to schedule all posting into each of our platforms; we just use Sprout Social to do it on all our platforms, saving a lot of effort and time. It allows us to work together without having to plan meetings. Also, it has been very helpful because in the past year, we have been able to increase our Instagram video views by 42.4%. We were able to increase our average reach and were also able to increase our average reach per post on TikTok by 146%. Sprout Social helped drive those increases in views and reach through both analytics and scheduling. Being consistent has helped us grow.
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884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
26%
Manufacturing Company
12%
Outsourcing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise12
 

Comparisons

 

Overview

 

Sample Customers

The global client portfolio includes Toyota, Coca-Cola, Carlsberg, Warner Music to name a few.
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Find out what your peers are saying about Sprinklr, Salesforce, HootSuite and others in Social CRM. Updated: March 2026.
884,873 professionals have used our research since 2012.