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HootSuite vs Sprout Social comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HootSuite
Ranking in Social CRM
3rd
Ranking in Social Media Management Solutions
3rd
Ranking in Social Media Analytics Software
1st
Average Rating
8.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Sprout Social
Ranking in Social CRM
6th
Ranking in Social Media Management Solutions
5th
Ranking in Social Media Analytics Software
2nd
Average Rating
9.0
Number of Reviews
11
Ranking in other categories
AI Customer Experience Personalization (112th), AI Content Creation (66th)
 

Mindshare comparison

As of March 2026, in the Social CRM category, the mindshare of HootSuite is 8.4%, down from 8.7% compared to the previous year. The mindshare of Sprout Social is 7.8%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
HootSuite8.4%
Sprout Social7.8%
Other83.8%
Social CRM
 

Featured Reviews

Gabriel  Waweru - PeerSpot reviewer
Senior Software Engineer at Unilever Inc.
Centralized social media workflows have improved collaboration, insights, and customer response
HootSuite offers several valuable features that include an intuitive user interface, which makes it very easy for new users. It also provides a better understanding of what customers want with analytics and gathers those insights into actionable reports, which helps make data-driven decisions easy. Additionally, HootSuite manages and maintains our social presence from anywhere at any time with the HootSuite mobile app. I rely on all of these features, as they are very strategic and helpful in my organization. HootSuite turns real-time data into strategic insights by monitoring mentions of a brand, key industry topics, and competitors. HootSuite supports team collaboration by assigning tasks, managing approvals, and monitoring team performance. HootSuite has positively impacted my organization by streamlining how we manage multiple content on various social platforms, saving considerable time. It has helped us achieve 40% to 50% time savings in content operations, a 25% increase in engagement due to consistent posting, and improved lead response due to improved response time. I measure the time savings through content operation metrics. The 25% increase in engagement resulted from consistent posting on social platforms. HootSuite has also helped us with centralized reporting across different social media channels, enabling us to make data-driven decisions easily.
Harrison Nganga - PeerSpot reviewer
Human Resources Manager at Unilever Inc.
Team has streamlined daily social scheduling and has increased social reach with unified analytics
The best features Sprout Social offers are user-friendly tools, great customer support, and data collection and reporting. It allows you to see your full content calendar of what you planned. It allows us to see cross-posts on different platforms. It customizes the post's design for each social media. Tagging posts, comments, and inbox management are also very beneficial. Sprout Social has positively impacted my organization by saving us time and effort. We do not have to schedule all posting into each of our platforms; we just use Sprout Social to do it on all our platforms, saving a lot of effort and time. It allows us to work together without having to plan meetings. Also, it has been very helpful because in the past year, we have been able to increase our Instagram video views by 42.4%. We were able to increase our average reach and were also able to increase our average reach per post on TikTok by 146%. Sprout Social helped drive those increases in views and reach through both analytics and scheduling. Being consistent has helped us grow.
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884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
University
9%
Media Company
8%
Retailer
8%
Financial Services Firm
26%
Manufacturing Company
12%
Outsourcing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What needs improvement with HootSuite?
HootSuite is very seamless. I'm sure there might be more functionality that HootSuite offers, but I've only used it for basic social media posting. I can't really think of anything to improve on.
What is your primary use case for HootSuite?
My main use case for HootSuite is scheduling social media posts across various social media platforms. In the past we've had campaigns for various things, but I use HootSuite because it's really ni...
What advice do you have for others considering HootSuite?
I don't use it for reporting; it's mainly for analytics. You're able to get a dashboard of analytics from posts. If you post on LinkedIn, Facebook, or X, you're able to see everything all in one sp...
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Comparisons

 

Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Find out what your peers are saying about HootSuite vs. Sprout Social and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.