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HootSuite vs Khoros Social Media Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HootSuite
Ranking in Social CRM
4th
Ranking in Social Media Management Solutions
3rd
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Social Media Analytics Software (1st)
Khoros Social Media Management
Ranking in Social CRM
9th
Ranking in Social Media Management Solutions
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Social Media Management Solutions category, the mindshare of HootSuite is 11.2%, down from 15.5% compared to the previous year. The mindshare of Khoros Social Media Management is 7.1%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social Media Management Solutions Market Share Distribution
ProductMarket Share (%)
HootSuite11.2%
Khoros Social Media Management7.1%
Other81.7%
Social Media Management Solutions
 

Featured Reviews

Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
Efficient management of social media campaigns while noting pricing challenges
If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals. It makes life easier and somehow lowers stress, which is why I would recommend HootSuite It saves me…
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
12%
Retailer
12%
Media Company
10%
Computer Software Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

What needs improvement with HootSuite?
HootSuite is very seamless. I'm sure there might be more functionality that HootSuite offers, but I've only used it for basic social media posting. I can't really think of anything to improve on.
What is your primary use case for HootSuite?
My main use case for HootSuite is scheduling social media posts across various social media platforms. In the past we've had campaigns for various things, but I use HootSuite because it's really ni...
What advice do you have for others considering HootSuite?
I don't use it for reporting; it's mainly for analytics. You're able to get a dashboard of analytics from posts. If you post on LinkedIn, Facebook, or X, you're able to see everything all in one sp...
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Also Known As

No data available
Khoros Care, Spredfast
 

Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
HP, Rogers, BeyondBank Australia
Find out what your peers are saying about HootSuite vs. Sprinklr and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.