No more typing reviews! Try our Samantha, our new voice AI agent.

HootSuite vs Nimble CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HootSuite
Ranking in Social CRM
2nd
Average Rating
8.2
Number of Reviews
15
Ranking in other categories
Social Media Management Solutions (3rd), Social Media Analytics Software (1st)
Nimble CRM
Ranking in Social CRM
10th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
CRM (41st)
 

Mindshare comparison

As of June 2026, in the Social CRM category, the mindshare of HootSuite is 10.1%, down from 12.5% compared to the previous year. The mindshare of Nimble CRM is 3.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
HootSuite10.1%
Nimble CRM3.9%
Other86.0%
Social CRM
 

Featured Reviews

Tom Wondra - PeerSpot reviewer
CEO at Leonard and Sons
Social campaigns have been scheduled efficiently and posting now saves a full staff position
The best features HootSuite offers are that it connects to the social platforms that I'm interested in and it's easy to use and to understand. HootSuite is easy to use for me because it's intuitive in the way that you need to set up posting campaigns and to load the particular posts so that they show up the way you'd like them to and in the timing that you'd like them to. HootSuite has positively impacted my organization by making it easy for us to post our socials without having to add staff.
ES
Storage Consultant Storage at Hewlett Packard Enterprise
A fast and reliable solution that reduces data storage costs
The product leverages flash storage and predictive analytics. It helps us to monitor the infrastructure and reduces data storage costs. It reduces risk against snapshots and has great performance and capacity. The tool can be useful for applications that need speed. It is a fast and reliable solution. It can work on various IT platforms and environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have definitely seen a return on investment in terms of time-saving capabilities, and with five to six different social media channels being handled from a centralized repository or centralized place, we have saved approximately 30% of our overall time."
"With the centralized place for us to manage all our customer conversations and all of our social media engagement, HootSuite has helped us save a lot of time."
"The main improvement HootSuite offers is allowing my organization to run social media campaigns."
"One of the best things about HootSuite is their clear UX design that is easy to navigate around the platform, and also to see the social media calendar of the clients, so we can see on which channel which post is going when and how the posts look."
"HootSuite has positively impacted my organization by making it easy for us to post our socials without having to add staff."
"HootSuite has been truly useful and helpful in my organization because impressions have increased, there has been an increase in traffic, scheduling has become simpler, and approvals have been excellent."
"The best features HootSuite offers in my experience are the pipeline and the order status."
"If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It is a fast and reliable solution."
"It's easy to configure and easy to create a data source or replicate it to another one."
 

Cons

"Sometimes the suggestions or the content suggestions that the OwlyWriter AI gives are not up to the mark that we want."
"Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet."
"There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product."
"Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good."
"I advise against using Hootsuite."
"Sometimes we received emails that due to some reasons, posts were not shared automatically. This was also one of the reasons why we left HootSuite."
"The company should reduce the pricing to make it easier for companies to deploy to larger social teams."
"Bulk scheduling."
"The solution should improve its replication groups' verification confirmation."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The product has a security flaw."
 

Pricing and Cost Advice

"​I have only used the free versions.​"
"The pricing is moderate."
"The solution is cost-effective."
report
Use our free recommendation engine to learn which Social CRM solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Media Company
10%
University
9%
Construction Company
7%
Construction Company
15%
Financial Services Firm
13%
Healthcare Company
11%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with HootSuite?
HootSuite can connect better with more social media platforms, maybe additional email platforms as well. As companies such as Instagram and LinkedIn are offering scheduling also in their platform, ...
What is your primary use case for HootSuite?
We have been using HootSuite to manage our clients' social media channels, ranging from Instagram to X to TikTok to LinkedIn and other social media channels. We have been scheduling posts for these...
What advice do you have for others considering HootSuite?
The features that I suggested are the ones that would be better to see in terms of scheduling and the price. I gave a high rating because it was very easy to understand the UX and navigate around. ...
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Find out what your peers are saying about HootSuite vs. Nimble CRM and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.