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HootSuite vs Nimble CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HootSuite
Ranking in Social CRM
2nd
Average Rating
8.0
Number of Reviews
19
Ranking in other categories
Social Media Management Solutions (2nd), Social Media Analytics Software (2nd)
Nimble CRM
Ranking in Social CRM
11th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
CRM (39th)
 

Mindshare comparison

As of August 2026, in the Social CRM category, the mindshare of HootSuite is 10.3%, down from 13.2% compared to the previous year. The mindshare of Nimble CRM is 4.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
HootSuite10.3%
Nimble CRM4.0%
Other85.7%
Social CRM
 

Featured Reviews

Calin Balaita - PeerSpot reviewer
Senior Engineer at Wärtsilä
Consistent scheduling has amplified our global branding and simplified weekly content sharing
HootSuite does a good job at what it does, and I didn't have any issues with it. If I had to think about one thing that could make my experience even better, the interface on the iOS version could be a bit smoother and things could be more visible, but other than that, it works fine.
Esther Sultaana - PeerSpot reviewer
Storage Consultant Storage at Hewlett Packard Enterprise
A fast and reliable solution that reduces data storage costs
The product leverages flash storage and predictive analytics. It helps us to monitor the infrastructure and reduces data storage costs. It reduces risk against snapshots and has great performance and capacity. The tool can be useful for applications that need speed. It is a fast and reliable solution. It can work on various IT platforms and environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts."
"The best features HootSuite offers in my experience are the pipeline and the order status."
"It has a social media presence outside of the hours people are able to devote to an organization."
"HootSuite has positively impacted my organization by reducing the man-hours needed for maintenance, our load to do a campaign has become shorter, so all our tasks resolve faster and can be done more efficiently."
"If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals."
"HootSuite has positively impacted my organization by helping us manage our content in a central location rather than having everything scattered everywhere."
"HootSuite has impacted my organization positively by making my social media marketing easier by ensuring that it got posted on time."
"Hootsuite feels like an all-in-one tool; I can publish content on Hootsuite and then answer comments, which is what I do for my customers."
"It is a fast and reliable solution."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It's easy to configure and easy to create a data source or replicate it to another one."
 

Cons

"Sometimes the suggestions or the content suggestions that the OwlyWriter AI gives are not up to the mark that we want."
"I think HootSuite can be improved with a better user interface."
"HootSuite has a solid platform for social media publishing and monitoring, but I think it could be improved with more advanced analytics, deeper AI-powered insights and summaries, or more customizable reporting."
"There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product."
"Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good."
"HootSuite can be improved regarding their summarized AI brand sentiment."
"The company should reduce the pricing to make it easier for companies to deploy to larger social teams."
"Sometimes we received emails that due to some reasons, posts were not shared automatically. This was also one of the reasons why we left HootSuite."
"The product has a security flaw."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The solution should improve its replication groups' verification confirmation."
 

Pricing and Cost Advice

"​I have only used the free versions.​"
"The pricing is moderate."
"The solution is cost-effective."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Outsourcing Company
10%
University
9%
Media Company
8%
Construction Company
16%
Financial Services Firm
12%
Healthcare Company
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with HootSuite?
In terms of branding and brand mentions, it would be useful if we could use multiple sources to pull data from, which would be more helpful. Reporting would be somewhat more helpful if we were able...
What is your primary use case for HootSuite?
My main use case for HootSuite is scheduling social media posts and managing all our social and content calendars in a central location. We mainly use HootSuite to schedule our posts by bulk produc...
What advice do you have for others considering HootSuite?
HootSuite serves the purpose of what it is designed for. However, sometimes the admin dashboard and the backend panel can be a bit slow and clunky, so it could improve in terms of speed and managin...
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Comparisons

 

Overview

 

Sample Customers

Vega, TicketLeap, Radio Italia, The PureMatter Agency, Kiva, The Vancouver Canucks
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Find out what your peers are saying about HootSuite vs. Nimble CRM and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.