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HootSuite pros and cons

Vendor: HootSuite
4.0 out of 5
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HootSuite Pros review quotes

Calin Balaita - PeerSpot reviewer
Senior Engineer at Wärtsilä
Jul 10, 2026
HootSuite has positively impacted my organization quite significantly because we have seen a rise in applications, and I think we won an award for the best branding use of this technology.
Babra Mishra - PeerSpot reviewer
Project Lead at Roche
Mar 14, 2026
HootSuite has been truly useful and helpful in my organization because impressions have increased, there has been an increase in traffic, scheduling has become simpler, and approvals have been excellent.
Samuel-Thomas - PeerSpot reviewer
Divorce Lawyer at Samuel E Thomas
Jul 24, 2026
HootSuite has impacted my organization positively by making my social media marketing easier by ensuring that it got posted on time.
Learn what your peers think about HootSuite. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
CM
Senior Business Solution Consultant at a computer software company with 51-200 employees
Jul 14, 2026
HootSuite has positively impacted my organization by offering the possibility to connect everything in one platform, all the social channels, import the assets, and create the copies.
Sushruth Ram - PeerSpot reviewer
Product Management Consultant at Mafoi Strategic Consultants
Jun 5, 2026
With the centralized place for us to manage all our customer conversations and all of our social media engagement, HootSuite has helped us save a lot of time.
reviewer2858913 - PeerSpot reviewer
Marketing Specialist (Acquisition & Retention) at a manufacturing company with 10,001+ employees
Jul 24, 2026
HootSuite has positively impacted my organization by reducing the man-hours needed for maintenance, our load to do a campaign has become shorter, so all our tasks resolve faster and can be done more efficiently.
reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Jun 7, 2026
One of the best things about HootSuite is their clear UX design that is easy to navigate around the platform, and also to see the social media calendar of the clients, so we can see on which channel which post is going when and how the posts look.
Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
May 21, 2025
If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals.
reviewer2783502 - PeerSpot reviewer
Product & Governance - BPMO at a financial services firm with 201-500 employees
Dec 2, 2025
The best features HootSuite offers in my experience are the pipeline and the order status.
Kapil Rampal - PeerSpot reviewer
Managing Director at Ivory Education Private Limited
Mar 18, 2025
HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts.
 

HootSuite Cons review quotes

Calin Balaita - PeerSpot reviewer
Senior Engineer at Wärtsilä
Jul 10, 2026
If I had to think about one thing that could make my experience even better, the interface on the iOS version could be a bit smoother and things could be more visible, but other than that, it works fine.
Babra Mishra - PeerSpot reviewer
Project Lead at Roche
Mar 14, 2026
There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product.
Samuel-Thomas - PeerSpot reviewer
Divorce Lawyer at Samuel E Thomas
Jul 24, 2026
I think HootSuite can be improved with a better user interface.
Learn what your peers think about HootSuite. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
CM
Senior Business Solution Consultant at a computer software company with 51-200 employees
Jul 14, 2026
HootSuite has a solid platform for social media publishing and monitoring, but I think it could be improved with more advanced analytics, deeper AI-powered insights and summaries, or more customizable reporting.
Sushruth Ram - PeerSpot reviewer
Product Management Consultant at Mafoi Strategic Consultants
Jun 5, 2026
Sometimes the suggestions or the content suggestions that the OwlyWriter AI gives are not up to the mark that we want.
reviewer2858913 - PeerSpot reviewer
Marketing Specialist (Acquisition & Retention) at a manufacturing company with 10,001+ employees
Jul 24, 2026
HootSuite can be improved regarding their summarized AI brand sentiment.
reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Jun 7, 2026
Sometimes we received emails that due to some reasons, posts were not shared automatically. This was also one of the reasons why we left HootSuite.
Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
May 21, 2025
The pricing would be great if it were free. It costs $99 per month, which is quite expensive.
reviewer2783502 - PeerSpot reviewer
Product & Governance - BPMO at a financial services firm with 201-500 employees
Dec 2, 2025
Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good.
Kapil Rampal - PeerSpot reviewer
Managing Director at Ivory Education Private Limited
Mar 18, 2025
The company should reduce the pricing to make it easier for companies to deploy to larger social teams.