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HootSuite pros and cons

Vendor: HootSuite
4.0 out of 5
Badge Ranked 1
 

HootSuite Pros review quotes

Babra Mishra - PeerSpot reviewer
Project Lead at Roche
Mar 14, 2026
HootSuite has been truly useful and helpful in my organization because impressions have increased, there has been an increase in traffic, scheduling has become simpler, and approvals have been excellent.
Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
May 21, 2025
If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals.
reviewer2783502 - PeerSpot reviewer
Product & Governance - BPMO at a financial services firm with 201-500 employees
Dec 2, 2025
The best features HootSuite offers in my experience are the pipeline and the order status.
Find out what your peers are saying about HootSuite, Sprinklr, Sprout Social and others in Social CRM. Updated: April 2026.
893,221 professionals have used our research since 2012.
Kapil Rampal - PeerSpot reviewer
Managing Director at Ivory Education Private Limited
Mar 18, 2025
HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts.
LG
Vice President, Product & Co-founder at a media company with 1-10 employees
Mar 10, 2025
Hootsuite feels like an all-in-one tool; I can publish content on Hootsuite and then answer comments, which is what I do for my customers.
it_user836190 - PeerSpot reviewer
Operations Manager at a legal firm with 11-50 employees
Mar 12, 2018
The main improvement HootSuite offers is allowing my organization to run social media campaigns.
it_user160527 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Nov 3, 2014
Customer Service: Great. Technical Support: Good.
 

HootSuite Cons review quotes

Babra Mishra - PeerSpot reviewer
Project Lead at Roche
Mar 14, 2026
There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product.
Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
May 21, 2025
The pricing would be great if it were free. It costs $99 per month, which is quite expensive.
reviewer2783502 - PeerSpot reviewer
Product & Governance - BPMO at a financial services firm with 201-500 employees
Dec 2, 2025
Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good.
Find out what your peers are saying about HootSuite, Sprinklr, Sprout Social and others in Social CRM. Updated: April 2026.
893,221 professionals have used our research since 2012.
Kapil Rampal - PeerSpot reviewer
Managing Director at Ivory Education Private Limited
Mar 18, 2025
The company should reduce the pricing to make it easier for companies to deploy to larger social teams.
LG
Vice President, Product & Co-founder at a media company with 1-10 employees
Mar 10, 2025
I advise against using Hootsuite.
it_user836190 - PeerSpot reviewer
Operations Manager at a legal firm with 11-50 employees
Mar 12, 2018
Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet.
it_user160527 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Nov 3, 2014
Bulk scheduling.