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HootSuite pros and cons

Vendor: HootSuite
4.1 out of 5
Badge Ranked 1
 

HootSuite Pros review quotes

Babra Mishra - PeerSpot reviewer
Project Lead at Roche
Mar 14, 2026
HootSuite has been truly useful and helpful in my organization because impressions have increased, there has been an increase in traffic, scheduling has become simpler, and approvals have been excellent.
Sushruth Ram - PeerSpot reviewer
Product Management Consultant at Mafoi Strategic Consultants
Jun 5, 2026
With the centralized place for us to manage all our customer conversations and all of our social media engagement, HootSuite has helped us save a lot of time.
reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Jun 7, 2026
One of the best things about HootSuite is their clear UX design that is easy to navigate around the platform, and also to see the social media calendar of the clients, so we can see on which channel which post is going when and how the posts look.
Learn what your peers think about HootSuite. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
May 21, 2025
If you are into social media marketing or any other digital media, then you should have knowledge of HootSuite because it is the industry standard that has been helping industry professionals.
reviewer2783502 - PeerSpot reviewer
Product & Governance - BPMO at a financial services firm with 201-500 employees
Dec 2, 2025
The best features HootSuite offers in my experience are the pipeline and the order status.
Kapil Rampal - PeerSpot reviewer
Managing Director at Ivory Education Private Limited
Mar 18, 2025
HootSuite has an AI engine to suggest trending topics related to our business. The engine works really well and comes up with excellent suggestions for more posts.
LG
Vice President, Product & Co-founder at a media company with 1-10 employees
Mar 10, 2025
Hootsuite feels like an all-in-one tool; I can publish content on Hootsuite and then answer comments, which is what I do for my customers.
it_user836190 - PeerSpot reviewer
Operations Manager at a legal firm with 11-50 employees
Mar 12, 2018
The main improvement HootSuite offers is allowing my organization to run social media campaigns.
it_user160527 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Nov 3, 2014
Customer Service: Great. Technical Support: Good.
 

HootSuite Cons review quotes

Babra Mishra - PeerSpot reviewer
Project Lead at Roche
Mar 14, 2026
There are a few issues with it being somewhat glitchy and the timeline not showing up consistently as of recently, but overall, it is a great product.
Sushruth Ram - PeerSpot reviewer
Product Management Consultant at Mafoi Strategic Consultants
Jun 5, 2026
Sometimes the suggestions or the content suggestions that the OwlyWriter AI gives are not up to the mark that we want.
reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Jun 7, 2026
Sometimes we received emails that due to some reasons, posts were not shared automatically. This was also one of the reasons why we left HootSuite.
Learn what your peers think about HootSuite. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Anish Bajracharya - PeerSpot reviewer
Postgraduate at a educational organization with 1,001-5,000 employees
May 21, 2025
The pricing would be great if it were free. It costs $99 per month, which is quite expensive.
reviewer2783502 - PeerSpot reviewer
Product & Governance - BPMO at a financial services firm with 201-500 employees
Dec 2, 2025
Before choosing HootSuite, I evaluated the sales team, which is acceptable, but I need the legal team, the finance team, and integration about the pipeline, which is not very good.
Kapil Rampal - PeerSpot reviewer
Managing Director at Ivory Education Private Limited
Mar 18, 2025
The company should reduce the pricing to make it easier for companies to deploy to larger social teams.
LG
Vice President, Product & Co-founder at a media company with 1-10 employees
Mar 10, 2025
I advise against using Hootsuite.
it_user836190 - PeerSpot reviewer
Operations Manager at a legal firm with 11-50 employees
Mar 12, 2018
Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet.
it_user160527 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Nov 3, 2014
Bulk scheduling.