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Khoros Social Media Management vs Percolate comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Khoros Social Media Management
Ranking in Social Media Management Solutions
7th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Social CRM (8th)
Percolate
Ranking in Social Media Management Solutions
5th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Marketing Resource Management (10th), Content Marketing Software (4th)
 

Mindshare comparison

As of June 2026, in the Social Media Management Solutions category, the mindshare of Khoros Social Media Management is 7.7%, down from 10.0% compared to the previous year. The mindshare of Percolate is 5.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social Media Management Solutions Mindshare Distribution
ProductMindshare (%)
Percolate5.5%
Khoros Social Media Management7.7%
Other86.8%
Social Media Management Solutions
 

Featured Reviews

reviewer2715654 - PeerSpot reviewer
Director and Marketing Consultant at a non-tech company with 1-10 employees
Collaborative approvals have streamlined social content planning but interface design needs improvement
I think the best features Khoros Social Media Management offers are the publishing approvals and that all the team can collaborate on this platform, and also the calendar reviews, so we can see what is going to be published, what is next, what has been published, etc. Publishing approvals feature is definitely helping to streamline the workflow, and I think this is one of the key features of this platform. Calendar reviews were helpful for planning. Khoros Social Media Management impacts my organization positively by improving efficiency due to the approvals and the coordination of teamwork. I think it was good that there is a feature of multi-team collaboration, and in this way, we could collaborate with and approve things much more easily.
it_user712047 - PeerSpot reviewer
Senior Manager of Creative Media
​Instead of operating in silos and not knowing what other teammates are working on, we are able to collaborate and maximize our initiatives
Editorial calendar functionality for multiple platforms, including social media, email marketing, and web. Integrated asset management tool, with an editor, that has brand sticker and cropping/editing functionalities Instead of operating in silos and not knowing what other teammates are working…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Khoros Social Media Management has positively impacted our organization in that the community management tool has been really helpful to our customers, saving a lot of cases."
"Khoros Social Media Management impacts my organization positively by improving efficiency due to the approvals and the coordination of teamwork."
"Instead of operating in silos and not knowing what other teammates are working on, we are able to collaborate and maximize our initiatives."
 

Cons

"Customer support has been very good earlier, but recently I feel it has degraded."
"I think the main issue is Khoros Social Media Management's interface and the UX design, as it is less modern compared to other social media tools that we were using."
"Analytics are set up in a confusing way that could be better streamlined for usability; certain functions for social sharing could be enhanced, such as integrating hashtag suggestions and tagging capabilities."
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Questions from the Community

What is your experience regarding pricing and costs for Khoros Social Media Management?
Our client was paying for Khoros Social Media Management, so we did not have direct costs associated with us.
What needs improvement with Khoros Social Media Management?
I think the main issue is Khoros Social Media Management's interface and the UX design, as it is less modern compared to other social media tools that we were using. The outdated UX design is the m...
What is your primary use case for Khoros Social Media Management?
For social media management, our client was using Khoros Social Media Management, so we had to learn and start using this platform to help them as a part of our work. It was to view social media po...
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Also Known As

Khoros Care, Spredfast
No data available
 

Overview

 

Sample Customers

HP, Rogers, BeyondBank Australia
GE, Chobani, MasterCard, Amtrak, Freshpet, Unilever, Boost Mobile, Visa, Western Digital, U.S. Cellular, CA Techniologies, Aloha, Hibbett Sports
Find out what your peers are saying about Sprinklr, Salesforce, HootSuite and others in Social Media Management Solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.