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Khoros Social Media Management vs Lithium comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Khoros Social Media Management
Ranking in Social CRM
8th
Ranking in Social Media Management Solutions
7th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Lithium
Ranking in Social CRM
9th
Ranking in Social Media Management Solutions
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Community Platforms (4th)
 

Mindshare comparison

As of June 2026, in the Social CRM category, the mindshare of Khoros Social Media Management is 3.5%, down from 5.0% compared to the previous year. The mindshare of Lithium is 3.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
Khoros Social Media Management3.5%
Lithium3.1%
Other93.4%
Social CRM
 

Featured Reviews

John Frank - PeerSpot reviewer
Project Manager. at Suntrust Ltd
Unified social channels have boosted outreach and now automate posting and customer engagement
One area that they can improve is the marketing. The referrals or the user community have very few members. There are very few users who are able to connect. If they can bring their users or their clients together and form a user community, and then they are able to have a forum where they can exchange views or ideas on how best to use this platform, it will be much better. Another area they can improve is on referrals. Maybe to engage more with clients or to tap into more customers, they need to engage with the current clients and form a referral program where a user such as me or our organization is able to refer another new client to them. Maybe there are some promotional activities that they can do, maybe have a reduced rate as you renew your package for the next year. If they run such programs, it will improve their visibility and will grow their following and their customer base. One area I can add is sometimes getting their release updates or the newsletters takes time. So, they need to improve on that. Reach out to their clients earlier and release updates because when you are not able to get those release updates on time, it means your platform will lag behind or it will slow, and it will hinder your usage as you try to update it or try to be updated with the current system.
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Also Known As

Khoros Care, Spredfast
No data available
 

Overview

 

Sample Customers

HP, Rogers, BeyondBank Australia
American Diabetes Association, Best Buy, British Gas, Cvous.com, Centrify, Thermos Brand, Giffgaff, Joe Mobile, Microsoft
Find out what your peers are saying about Sprinklr, HootSuite, Salesforce and others in Social CRM. Updated: May 2026.
900,644 professionals have used our research since 2012.