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Khoros Social Media Management vs Lithium comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Khoros Social Media Management
Ranking in Social CRM
7th
Ranking in Social Media Management Solutions
5th
Average Rating
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Lithium
Ranking in Social CRM
10th
Ranking in Social Media Management Solutions
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Community Platforms (3rd)
 

Mindshare comparison

As of August 2026, in the Social CRM category, the mindshare of Khoros Social Media Management is 3.3%, down from 4.6% compared to the previous year. The mindshare of Lithium is 3.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
Khoros Social Media Management3.3%
Lithium3.2%
Other93.5%
Social CRM
 

Featured Reviews

Jeffrey Humble - PeerSpot reviewer
Innovation Designer & Founder at Jeffrey Humble
Real-time social curation has boosted event engagement but still needs better platform-agnostic design
I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base. We dealt with a lot of the trends, the ups and downs of one social media platform maybe becoming more popular and trending while another one went down. I think that we probably could have designed the platform to work for any existing social media and any future social media. The security thing, I think we were pretty good about. Trying to get your social media post onto a screen when you're saying a dirty word, for instance, the company always had that security top of mind. I think we just didn't necessarily think like a software company that was going to be around for 20 years. I think there could definitely be some bot control. I'm not sure if that was something we really worked on, but that's definitely a thing to look out for now and what is true, what is verifiable?
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Questions from the Community

What is your experience regarding pricing and costs for Khoros Social Media Management?
I liked the pricing model with the point system. I always knew we operated on the budget with points, and we would work with our vendors on what that would look like and we would always allocate fo...
What needs improvement with Khoros Social Media Management?
I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base. We dealt with a lot of the trends, the ups and downs ...
What is your primary use case for Khoros Social Media Management?
My main use case for Khoros Social Media Management when I was working there involved developing a lot of social media control tools for brands. The company that I worked at called Mass Relevance w...
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Also Known As

Khoros Care, Spredfast
No data available
 

Overview

 

Sample Customers

HP, Rogers, BeyondBank Australia
American Diabetes Association, Best Buy, British Gas, Cvous.com, Centrify, Thermos Brand, Giffgaff, Joe Mobile, Microsoft
Find out what your peers are saying about Sprinklr, HootSuite, Sprout Social and others in Social CRM. Updated: August 2026.
909,647 professionals have used our research since 2012.