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Fidelis Elevate vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
60th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (30th), Extended Detection and Response (XDR) (42nd)
Heimdal Endpoint Security
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (40th), Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (25th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Fidelis Elevate is 1.0%, up from 0.4% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Heimdal Endpoint Security0.7%
Fidelis Elevate1.0%
Other94.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are looking to deploy a security solution as a whole, this is a good option."
"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"It's a perfect solution. It integrates well into the environment."
"The anti-exploit is impenetrable."
"Has great threat detection capabilities."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"It would be good to have a better way to search for a file within the UI."
"The solution could improve by providing better integration with their own products and others."
"The product's pricing could be better."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"The interface bug needs to be squashed once and for all."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The reports in the endpoint area of Elevate can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The pricing is a little high. It is per user per year."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It's about $55 per license on a yearly basis."
"The cost depends on your chosen license type, like Pro or other licenses."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"I don't recall what the cost was, but it wasn't really that expensive."
"It's quite expensive but we can customize it to reduce the price."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
14%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
10%
Construction Company
17%
Comms Service Provider
13%
Computer Software Company
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
No data available
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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Earn 20 points
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Brother, Symbion, CPH West
Find out what your peers are saying about SentinelOne, CrowdStrike, Microsoft and others in Endpoint Detection and Response (EDR). Updated: July 2026.
908,834 professionals have used our research since 2012.