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Fidelis Elevate vs Symantec SSL Visibility Appliance comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (60th), Threat Deception Platforms (10th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (36th)
Symantec SSL Visibility App...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
SSL/TLS Decryption (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Feature-rich, works as advertised, and sends decrypted traffic at close-to-line speed to products that can't decrypt
The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc. It is a really good product. It has different features and things built into it. Feature-wise, they're the elephant in the room.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of this product is very good."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"Cortex is a very good total solution on the endpoints."
"The good thing about the product is that it's always scanning."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"The technical support is very helpful."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The most valuable feature is the Fail-to-Network (FTN) option, which means that if for any reason the appliance goes down then there is no interruption in traffic."
"The most valuable feature is the Fail-to-Network (FTN) option, which means that if for any reason the appliance goes down then there is no interruption in traffic."
"Since implementing this solution, we have enhanced our detection rates and our proxy."
"One of the most valuable aspects of this solution is that it's easy to deploy without a lot of complications."
"The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc."
"This is the easiest solution and I did a little bit of research before and I could not find another solution that does this."
"It is a really good product, and I don't have any problems with it."
 

Cons

"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"There are some false positives."
"A better pricing plan would make this product more competitive."
"It is a complex solution to implement."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"It is an enterprise-level solution. Its price could be less expensive."
"The interface bug needs to be squashed once and for all."
"The reports in the endpoint area of Elevate can be improved."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"We position the solution as an antivirus, but this part of the solution needs improvement."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The reports in the endpoint area of Elevate can be improved."
"Technical support needs to be improved."
"We haven't been satisfied with their support for around two months now."
"When it comes to tech support, they have challenges everywhere."
"They're working on being able to handle more traffic. They're working on bigger boxes full of throughput because now networks are going to 40 gigs and 100 gigs. So, trying to keep up with the bandwidth demands is where things are being pushed."
"These days, I have not been happy with technical support."
"From the operations perspective, they have to come up with easier ways so that the operational guys can easily manage it."
 

Pricing and Cost Advice

"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The cost depends on your chosen license type, like Pro or other licenses."
"I don't recall what the cost was, but it wasn't really that expensive."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Our customers have expressed that the price is high."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"It's quite expensive but we can customize it to reduce the price."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"Licensing fees are billed annually and we purchased a three-year license."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
12%
Financial Services Firm
12%
Comms Service Provider
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Symantec SSL Visibility Appliance and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.