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Fidelis Elevate vs Symantec SSL Visibility Appliance comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (60th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (23rd), Managed Detection and Response (MDR) (30th), Extended Detection and Response (XDR) (42nd)
Symantec SSL Visibility App...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
SSL/TLS Decryption (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Feature-rich, works as advertised, and sends decrypted traffic at close-to-line speed to products that can't decrypt
The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc. It is a really good product. It has different features and things built into it. Feature-wise, they're the elephant in the room.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"The information the dashboard provides is very clear."
"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."
"It's a perfect solution. It integrates well into the environment."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"The most valuable feature is the Fail-to-Network (FTN) option, which means that if for any reason the appliance goes down then there is no interruption in traffic."
"Since implementing this solution, we have enhanced our detection rates and our proxy."
"One of the most valuable aspects of this solution is that it's easy to deploy without a lot of complications."
"This is the easiest solution and I did a little bit of research before and I could not find another solution that does this."
"It is a really good product, and I don't have any problems with it."
"The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc."
 

Cons

"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"Basically, they don't provide customer support tools just to investigate the logs."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"Cortex XDR could be improved with more GUI features."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The interface bug needs to be squashed once and for all."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"These days, I have not been happy with technical support."
"We haven't been satisfied with their support for around two months now."
"They're working on being able to handle more traffic. They're working on bigger boxes full of throughput because now networks are going to 40 gigs and 100 gigs. So, trying to keep up with the bandwidth demands is where things are being pushed."
"Technical support needs to be improved."
"From the operations perspective, they have to come up with easier ways so that the operational guys can easily manage it."
"When it comes to tech support, they have challenges everywhere."
 

Pricing and Cost Advice

"The solution is expensive. It's pricing is on a yearly-basis."
"The price is on the higher side, but it's okay."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"It is "expensive" and flexible."
"Our customers have expressed that the price is high."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price was fine."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's quite expensive but we can customize it to reduce the price."
"Licensing fees are billed annually and we purchased a three-year license."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
14%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
No data available
 

Questions from the Community

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Symantec SSL Visibility Appliance and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.