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Fidelis Elevate vs Symantec SSL Visibility Appliance comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (59th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (40th)
Symantec SSL Visibility App...
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
SSL/TLS Decryption (1st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
cto543714 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Feature-rich, works as advertised, and sends decrypted traffic at close-to-line speed to products that can't decrypt
The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc. It is a really good product. It has different features and things built into it. Feature-wise, they're the elephant in the room.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Traps pays for itself within the first 16 months of a three-year subscription."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"The user interface of the solution is sophisticated and straightforward."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The protection offered by this product is good, as is the endpoint reporting."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Since implementing this solution, we have enhanced our detection rates and our proxy."
"One of the most valuable aspects of this solution is that it's easy to deploy without a lot of complications."
"It is a really good product, and I don't have any problems with it."
"The ability to do SSL chaining is most valuable. It provides the ability to send decrypted traffic at close-to-line speed to products that can't decrypt. So, it can take the decrypted traffic and send it to your IPS or your other tools to be able to see what's inside of that traffic for DLP or malicious content detection. That's the whole beauty of it. It was probably the elephant in the room for the longest in terms of SSL decryption. It can get the high band, especially for places that had a lot of decryption to do, such as big finance companies, big telcos, etc."
"The most valuable feature is the Fail-to-Network (FTN) option, which means that if for any reason the appliance goes down then there is no interruption in traffic."
"This is the easiest solution and I did a little bit of research before and I could not find another solution that does this."
 

Cons

"Cortex XDR could be improved with more GUI features."
"The solution should offer more dashboards and they should be better customized."
"It is an enterprise-level solution. Its price could be less expensive."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"There's an overall lack of features."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The interface bug needs to be squashed once and for all."
"The reports in the endpoint area of Elevate can be improved."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"We haven't been satisfied with their support for around two months now."
"Technical support needs to be improved."
"When it comes to tech support, they have challenges everywhere."
"These days, I have not been happy with technical support."
"From the operations perspective, they have to come up with easier ways so that the operational guys can easily manage it."
"They're working on being able to handle more traffic. They're working on bigger boxes full of throughput because now networks are going to 40 gigs and 100 gigs. So, trying to keep up with the bandwidth demands is where things are being pushed."
 

Pricing and Cost Advice

"I am using the Community edition."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"This is an expensive solution."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The pricing is a little bit on the expensive side."
"Cortex XDR's pricing is ok."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"It's quite expensive but we can customize it to reduce the price."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Licensing fees are billed annually and we purchased a three-year license."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Manufacturing Company
11%
Construction Company
11%
Comms Service Provider
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Information Not Available
Find out what your peers are saying about Fidelis Elevate vs. Symantec SSL Visibility Appliance and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.