


Fidelis Elevate and Trellix Active Response are competing products in cybersecurity. Users show more satisfaction with Trellix Active Response for its comprehensive features, though Fidelis Elevate is more affordable and better in support experience. Trellix Active Response offers superior features that justify its price.
Features: Fidelis Elevate users value its robust analytics and threat detection capabilities. Trellix Active Response stands out for advanced automated response mechanisms and integration flexibility. The richer feature set of Trellix Active Response enhances its value proposition.
Room for Improvement: Fidelis Elevate’s threat intelligence needs to be more intuitive, and its update process should be streamlined. Trellix Active Response requires better documentation and fewer false positives. Improvements in specific Trellix Active Response features can impact its operational efficiency.
Ease of Deployment and Customer Service: Fidelis Elevate is noted for its straightforward deployment and responsive customer service. Trellix Active Response users face a longer deployment time but appreciate the detailed support provided. Fidelis Elevate is faster to deploy, while Trellix Active Response offers thorough customer support.
Pricing and ROI: Fidelis Elevate is more cost-effective with a lower upfront setup cost and favorable ROI. Trellix Active Response, though more expensive initially, provides long-term benefits that some users find justify the investment. Users see Fidelis Elevate as better for short-term pricing, while Trellix Active Response offers more substantial long-term benefits.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
The scalability of Active Response is satisfactory.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.4% |
| Trellix Active Response | 0.5% |
| Fidelis Elevate | 0.8% |
| Other | 95.3% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.
Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.
Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.
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