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Fidelis Elevate vs Trellix Network Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR reduces operational costs, offers better value than Microsoft Defender, and enhances ROI via automation and integration.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
7.0
Trellix NDR boosts ROI by improving security, reducing response times, and enabling efficient threat management and cost savings.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
Investigations are generally faster because analysts have immediate access to relevant network context instead of manually piecing together information from multiple sources.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
If a threat can enter any endpoint that is exposed to the internal network, there is a potential gateway for hackers, leading to a loss of production or significant financial impact to the network.
Security Engineer at Digitaltrack
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for expertise and responsiveness, but faces inconsistency and regional communication issues. Ratings: 8-9/10.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
7.2
Trellix Network Detection and Response support is praised for knowledgeable service, though response times need improvement during severe incidents.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The support team was responsive and knowledgeable.
Business development executive at Digitaltrack solution Pvt Ltd
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Cortex XDR efficiently manages extensive workloads across company sizes, praised for scalability, cloud capabilities, and high user satisfaction.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
8.0
Trellix Network Detection and Response is scalable and reliable, efficiently handling complex configurations and high bandwidth in large networks.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
The scalability of Trellix Network Detection and Response is easy; I just have to add another license in the same cloud, and I can easily increase the number of endpoints.
Cyber Security Engineer at a retailer with 51-200 employees
Trellix Network Detection and Response has handled that growth while continuing to provide consistency, visibility, threat detection, and investigation capabilities.
Business development executive at Digitaltrack solution Pvt Ltd
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for reliable stability and improved performance, despite rare lag during high-stress data loads.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.0
Trellix Network Detection and Response is highly stable and reliable, with minimal downtime and consistently praised by users.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
In my day-to-day use, it has consistently provided the visibility and detection capabilities we rely on for security monitoring and investigations.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In our experience, it has had a positive impact on our production environment and has proven to be a dependable part of our security operations.
Business development executive at Digitaltrack solution Pvt Ltd
I encounter no issues with health or reliability when the recommended specifications are met.
CyberSecurity Architect at a comms service provider with 51-200 employees
 

Room For Improvement

Cortex XDR needs better integration, pricing, UI, feature parity, and automation, while reducing resource use and false positives.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trellix needs improved customization, integration, and usability in its detection, reporting, and policy management for enhanced user experience.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
It would be best if Trellix Network Detection and Response sensors were converted into a next-generation firewall with built-in capabilities for routing, switching, and Layer 7 functionality, as most next-generation firewalls today include these features.
Network & Security Lead at Net-International
Regarding needed improvements for Trellix Network Detection and Response, there is always room for enhancement in terms of AI capability to include proactive triggers based on historical data, enabling AI to learn patterns and detect threats before they manifest.
Presales Manager
 

Setup Cost

Cortex XDR offers competitive pricing between $55-$90, though setup costs are high, with flexible licensing for cloud and on-prem use.
Trellix's pricing is considered competitive but expensive, with straightforward licensing and efficient setup, potentially deterring smaller businesses.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
Trellix Network Detection and Response is an enterprise-grade security solution, so it represents a significant investment, but we believe that the value it provides in terms of threat detection, network visibility, and incident response justifies the cost.
Business development executive at Digitaltrack solution Pvt Ltd
The pricing model is not transparent, as they do not provide pricing ranges upfront, complicating the evaluation of costs across regions.
CyberSecurity Architect at a comms service provider with 51-200 employees
My experience with the pricing, setup cost, and licensing of Trellix Network Detection and Response is that they are very good and affordable for the customer range.
Network & Security Lead at Net-International
 

Valuable Features

Cortex XDR offers advanced AI-driven analytics, multi-layered security, and automation, enhancing threat detection and incident response efficiency.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trellix Network Detection and Response enhances security with real-time detection, automation, and integration, reducing manual monitoring by 50%.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix Network Detection and Response has positively impacted my organization by addressing performance issues, specifically by offloading heavy traffic inspection and SSL inspection through sensors due to the limitations of the firewall.
Network & Security Lead at Net-International
Visibility is very important as it empowers users to understand what is happening; therefore, detection is one of the strongest features of Trellix Network Detection and Response.
Presales Manager
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (59th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (40th)
Trellix Network Detection a...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Advanced Threat Protection (ATP) (10th), Network Detection and Response (NDR) (7th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Twinkle Solanki - PeerSpot reviewer
Business development executive at Digitaltrack solution Pvt Ltd
Continuous network insight has improved early threat detection and streamlined investigations
Overall, we have a positive experience with Trellix Network Detection and Response, but like any enterprise security solution, there are areas where it can continue to improve. One area would be user interface and dashboard customization. While the platform provides a lot of valuable information, new users can sometimes face a learning curve when navigating and investigating and creating customized views. More intuitive dashboards would simplify workflows and help analysts access critical information even faster. Another area for improvement is reporting and analytics. The existing reporting capabilities are useful, but more flexibility and customizable reporting options would make it easier to generate executive-level summaries, compliance reports, and operational metrics for different audiences.
report
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Manufacturing Company
11%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

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What needs improvement with FireEye Network Security?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Fidelis Elevate vs. Trellix Network Detection and Response and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.