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Fidelis Elevate vs VMware NSX comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Cortex XDR enhances security, reduces costs, improves efficiency, and delivers ROI by automating threat remediation and preventing ransomware spread.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
6.4
VMware NSX offers long-term financial benefits by reducing overhead and improving security, despite high initial costs and evaluation time.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
 

Customer Service

Sentiment score
7.0
Palo Alto Networks' support is praised for expertise and speed but needs improvement in responsiveness and problem resolution.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
6.6
VMware NSX support is knowledgeable but experiences vary; some report delays and recent service deterioration due to structural changes.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
They were always helpful.
Senior VMware Administrator at Johnson Controls, Inc.
They are quick and understand things easily, so the support is aligned very effectively.
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
Our technicians have a good support experience from the company.
Joint Staff Officer at Hellenic National Defence General Staff
 

Scalability Issues

Sentiment score
7.4
Cortex XDR scales efficiently across endpoints, offering seamless cloud-based expansion and integration for diverse enterprise environments.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.6
VMware NSX is favored for its scalability, supporting extensive deployments across data centers with ease and efficiency.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
There is a high level of satisfaction with its ability to scale.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
Cortex XDR is stable, with high ratings, improved over time, minimal issues, and consistent performance, recommended regular updates.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.1
VMware NSX is praised for its high stability and reliability, with most users rating it 8-10 out of 10.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
The product performs at 99% efficiency without any showstoppers or significant issues.
Windows Redhat Linux Vmware & Azure & Cloud & Nutanix Ahv-Vmware & Backup Senior System Administrator at AlDawaa Medical Services
For stability, I would rate VMware NSX as a nine out of ten.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
 

Room For Improvement

Cortex XDR needs improvements in usability, integration, automation, reporting, resource efficiency, and support for diverse systems to enhance appeal.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
VMware NSX struggles with high costs, complex configurations, integration issues, and requires improvements in scalability, user-friendliness, and pricing.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
The initial configuration and integration within our existing environment were not easy.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
The pricing for the product is another area for improvement as I'm not satisfied nowadays.
Senior VMware Administrator at Johnson Controls, Inc.
The licensing model is expensive and could be more flexible, especially after Broadcom bought VMware.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
 

Setup Cost

Cortex XDR offers advanced features with premium pricing, flexible licensing, easy setup, but incurs extra costs for comprehensive security.
VMware NSX pricing is seen as high; costs vary based on features used, licensing choices, and negotiation effectiveness.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
The cost of VMware NSX is considered high.
Senior IT Strategy Consultant at a financial services firm with 1,001-5,000 employees
The complexity is too high in terms of price.
Technical Manager at Allianz Cloud Private Limited
VMware NSX is a little higher in price compared to the competition.
Joint Staff Officer at Hellenic National Defence General Staff
 

Valuable Features

Cortex XDR provides AI-driven threat detection, seamless integration, and efficient management for comprehensive, scalable, and cost-effective cybersecurity.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
VMware NSX offers micro-segmentation, scalability, automation, VM-level security, and Zero Trust support for enhanced modern networking.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Micro-segmentation enhances security and provides more secure data in your data center.
Services Presales Solutions Architecture - UAE & Gulf at a tech vendor with 10,001+ employees
Consistent networking and security policies across different environments have a major and very positive impact on our business operations, allowing us to achieve the security posture we want with compliance and regulations.
Technical Manager at Allianz Cloud Private Limited
The most powerful feature of VMware NSX is the micro-segmentation that allows us to separate the different protocols our application works with.
Joint Staff Officer at Hellenic National Defence General Staff
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (56th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (45th)
VMware NSX
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Network Virtualization (2nd), Cloud and Data Center Security (5th), Network Traffic Analysis (NTA) (7th), Network Detection and Response (NDR) (8th), Network Automation (5th), Microsegmentation Software (3rd)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Mahesh Bhadoriya - PeerSpot reviewer
Technical Manager at Allianz Cloud Private Limited
Micro segmentation has strengthened zero trust security and isolates production from test environments
The advantages of VMware NSX include its micro-segmentation for internal security at the firewall and VM levels, which is very powerful and helps us comply with complete Zero Trust security models. We are able to achieve this and configure network level virtualization with no dependency on VLANs. Micro-segmentation helps improve our security significantly. We are not totally dependent upon our physical upfront firewall, and it makes sense to configure everything using VMware NSX, leading to multiple improvements in our organization. We moved from traditional networking such as VLANs from the firewall and switches to VMware NSX segmentation. We achieve one firewall per VLAN and can stop lateral movement such as ransomware control. The Zero Trust model is the main functionality and architecture it offers, allowing application isolation, such as having a separate production and test environment. Consistent networking and security policies across different environments have a major and very positive impact on our business operations, allowing us to achieve the security posture we want with compliance and regulations.
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
10%
Outsourcing Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise23
Large Enterprise70
 

Questions from the Community

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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
VMware Nicira, Lastline Defender
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
City of Avondale, Lumeta, Kroll Ontrack, Heartland Payment Systems, Baystate Heallth, Exostar, Tribune Media, iGATE, NTT Communications, Synergent, California Natural Resources Agency, Bloomington Public Schools, Columbia Sportswear, Join Experience S.A, Schuberg Philis
Find out what your peers are saying about Fidelis Elevate vs. VMware NSX and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.