Huntress Managed EDR and Field Effect MDR compete in managed detection and response services. Huntress Managed EDR has the upper hand due to its cost-effectiveness and ease of use, attracting small and medium-sized businesses.
Features: Huntress is renowned for its low false positive rate, ease of deployment, and automatic remediation of threats. It is lightweight and provides 24/7 threat hunting and human validation for threat accuracy. Users highlight its ability to reduce the need for costly security tools and analysts. Field Effect MDR offers comprehensive visibility, handling threats beyond traditional endpoints like IoT devices. It provides proactive recommendations and extensive monitoring, supported by security experts.
Room for Improvement: Huntress Managed EDR users desire better integration with third-party antivirus solutions, improved reporting options, and enhanced PSA integration. Field Effect users suggest enhancements in its packing process, expanded patch management, and better user feedback on reporting and alerts. There is also a preference for more seamless notification processes.
Ease of Deployment and Customer Service: Huntress is praised for seamless deployment in various cloud environments and highly responsive customer service. The Huntress support team is noted for its quick responses and effective resolutions. Field Effect MDR is easier to deploy on-premises and features a strong support system, but cloud deployment is more challenging.
Pricing and ROI: Huntress Managed EDR is competitively priced with a flexible per-endpoint model, providing significant ROI by reducing security staff and tool costs. Field Effect MDR is more expensive but is considered valuable due to its comprehensive monitoring and security offerings. Both solutions are valuable investments, though Huntress is consistently noted for strategic pricing.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 5.6% |
| Field Effect MDR | 1.8% |
| Other | 92.6% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 4 |
Field Effect delivers intelligence-grade managed detection and response for the AI era.
Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more.
With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
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