Try our new research platform with insights from 80,000+ expert users

Blackpoint Cyber MDR vs Field Effect MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackpoint Cyber MDR
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Managed Detection and Response (MDR) category, the mindshare of Blackpoint Cyber MDR is 3.9%, down from 5.8% compared to the previous year. The mindshare of Field Effect MDR is 3.1%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Anmol Nagpal - PeerSpot reviewer
Effective MDR with great support and an easy setup
The feature I've found the move valuable is the 24/7 monitoring. We are a small organization that supports a LOT of endpoints and clients. Without this tool, it would be impossible for us to confidently tell clients that we are secure. Alongside this, the ability for Field Effect to make decisions on its own based on what it has learned from all the "training data" that we have provided in the past. It will only get better over time. We have had some false positives; for example, using a legitimate networking scanning tool from the terminal has been blocked. However, we were actually impressed when something so simple was caught!

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution is all encompassing and can incorporate email monitoring."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"It is easy to manage surveillance."
"The automated response feature is incredibly effective."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"One of the most useful and impressive features of the system is its detailed notification mechanism."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"The AROs have been incredibly helpful."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Field Effect Covalence could benefit from enhancing its packing slip process."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"If they can include an email filter system, that would be great."
"The tagging of ARO closure has room for improvement."
"They put too much detail into the emails."
"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"The licensing model itself is solid, but we're ironing out some inconsistencies in how customer profiles are configured."
"We were particularly impressed with their pricing model, which charges per user rather than per system."
"Although Covalence is expensive, it provides good value for the price."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."
"It is on the high end, but it is worth it for the service that you get from them."
"The pricing isn't sized, so Field Effect doesn't make it easy for anything under 25 users. I'm not crazy about that."
"We're currently enrolled in the volume package, which offers tiered pricing based on usage."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
7%
Computer Software Company
51%
Retailer
5%
Government
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
Some resources lack experience, but issues can be escalated to more knowledgeable contacts. Pricing needed improvement, which was addressed by reducing the buying cost recently. Like any product, s...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Field Effect Covalence
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about Blackpoint Cyber MDR vs. Field Effect MDR and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.