Field Effect MDR Reviews

Name: Field Effect MDR
Brand: Field Effect
Rating: 4.6 (30 reviews)

4.6 out of 5

30 reviews
100% willing to recommend

What is Field Effect MDR?

Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.

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Field Effect MDR is the #3 ranked solution in top Managed Detection and Response (MDR) solutions. PeerSpot users give Field Effect MDR an average rating of 9.2 out of 10. Field Effect MDR is most commonly compared to Intercept X Endpoint: Field Effect MDR vs Intercept X Endpoint. Field Effect MDR is popular among the small business segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 54% of all views.

Helped 851,604 peers since 2012

Featured Field Effect MDR reviews

reviewer8756456

Vice President, Information Technology at RWAM Insurance Administrators Inc.

The solution could improved DNS filtering and fuller integration into ConnectWise PSA (I understand both are in the works). The current roaming DNS filter doesn't seem to be too complete and we're hoping to be able to eliminate purchases on other filters, such as Umbrella. The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal. Additionally, they have recently come out with an option that does not require a physical appliance onsite. This will be valuable for smaller locations.

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Anmol Nagpal

Operations Support Specialist at SupportMyMac

The feature I've found the move valuable is the 24/7 monitoring. We are a small organization that supports a LOT of endpoints and clients. Without this tool, it would be impossible for us to confidently tell clients that we are secure. Alongside this, the ability for Field Effect to make decisions on its own based on what it has learned from all the "training data" that we have provided in the past. It will only get better over time. We have had some false positives; for example, using a legitimate networking scanning tool from the terminal has been blocked. However, we were actually impressed when something so simple was caught!

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reviewer0972533

Service Desk Support Specialist at SupportMyMac

We've noticed that some alerts are indicating vulnerabilities that have already been resolved. While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats. Streamlining the alert system to filter out these resolved issues would enhance our efficiency and ensure that we concentrate on the most relevant and pressing security matters. Overall, refining this aspect would significantly improve our experience.

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Field Effect MDR mindshare

As of May 2025, the mindshare of Field Effect MDR in the Managed Detection and Response (MDR) category stands at 3.3%, up from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

PeerResearch reports based on Field Effect MDR reviews

Type	Title	Date
Category	Managed Detection and Response (MDR)	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	Field Effect MDR vs CrowdStrike Falcon Complete MDR	May 20, 2025	Download
Comparison	Field Effect MDR vs Huntress Managed EDR	May 20, 2025	Download
Comparison	Field Effect MDR vs Sophos MDR	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
Intercept X Endpoint	4.2	1.0%	95%	104 interviews Add to research
Huntress Managed EDR	4.7	10.5%	100%	32 interviews Add to research

Valuable Features

Field Effect MDR offers network traffic monitoring and 24/7/365 expert support, enabling organizations to address potential threats promptly. Its standout features include automated threat detection, alerts categorized into actions, recommendations, and observations, and integration with Microsoft 365 for enhanced account protection. It emphasizes continuous visibility across all network facets, providing comprehensive endpoint protection and efficient incident responses. Users appreciate the ease of management and the ability for proactive threat mitigation via automated notifications and analyses.

"A client of ours with Field Effect MDR is less likely to be a victim of a cyber attack."
"Direct and easy and quick communication to the Field Effect cybersecurity team experts has led to quick resolution of any problems or alerts."
"The feature I've found the move valuable is the 24/7 monitoring."

Room for Improvement

Field Effect MDR needs improvement in cost, third-party integrations, ARO closure tagging, and surgical threat isolation. Interface usability, agent updates, email security, and end-user alert feedback also require enhancements. Additional features like patch management, cloud application support, and comprehensive compliance reporting are desired. Streamlining alerts, improving DNS filtering, enhancing ConnectWise integration, and expanding SIEM functionality would be beneficial. Reducing manual processes for endpoint management and improving backend data visibility are suggested.

"The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal."
"I'd suggest that Field Effect focus more on including things like phishing simulation and cybersecurity training."
"While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats."

ROI

Field Effect MDR delivered a significant return, intercepting costly incidents and ensuring business continuity with contract extensions. New business surged by at least 35%, driven by security concerns. MDR met compliance needs by alleviating IT issues while allowing small businesses access to enterprise security through bulk pricing, thus securing its worth. Clients retained MDR even after expanding their IT departments. MDR proved its value within six months, with ROI reaching at least tenfold or protecting reputations.

Pricing

Field Effect MDR users generally find Covalence's pricing model competitive and cost-effective, particularly for companies with large user systems. The per-user pricing model is praised for its flexibility and affordability compared to typical per-system models. Although some note initial costs appear high, users widely agree the value and comprehensive capabilities justify the investment. Volume-based tiered pricing and no minimum user requirements further enhance its appeal for SMBs and large enterprises alike.

"A top-tier competitor to Field Effect in Magic Quadrant that we had been using until our switch to Field Effect was a great product, but each capability had an additional charge. We had to license modules separately, and each of those add-ons had to be added onto its own consumption and agreement. It was a nightmare from a billing perspective because we had multiple agreements, and each one had a jagged anniversary or a renewal anniversary. It was a nightmare, whereas Field Effect MDR is one product."
"It is on the high end, but it is worth it for the service that you get from them."
"Field Effect is fairly priced from my perspective. You get a lot of bang for the buck with this and a level of visibility that provides you with greater peace of mind knowing that the system is carefully monitored. You also have automated responses for known malicious behavior at any time of the day. Someone could have their Office 365 mailbox compromised at 2 in the morning on a Saturday when most people are asleep or not paying attention, and the system can prevent an issue in an automated way."

Popular Use Cases

Field Effect MDR is primarily used for cybersecurity across on-premises networks, cloud environments, and endpoints. Organizations deploy it to monitor network traffic, detect vulnerabilities, and enhance their security posture against threats. It integrates with Microsoft 365, AWS, Azure, and Google tools, providing 24/7 monitoring and proactive threat detection. Companies utilize it for comprehensive management and monitoring functions within hybrid, on-prem, and cloud settings, ensuring robust protection and seamless integration with existing tools.

Service and Support

Field Effect MDR's customer service and support are highly regarded, known for responsiveness and expertise. Users praise their quick responses, often exceeding expectations for both minor inquiries and urgent issues. They offer 24/7 support, enhancing their reliability, especially during security events. Their knowledgeable team provides efficient assistance and guidance, reducing alert fatigue by consolidating information. Many rate them highly, noting exceptional service and the ability to address concerns effectively, making them a favored choice.

Deployment

Field Effect MDR's initial setup is consistently described as straightforward and efficient. Multiple users mention rapid deployment times, often within a few hours, with minimal staff required. The process benefits from clear instructions and support from Field Effect's team. Some users experience minor challenges when using specific tools like Microsoft Intune, but these are typically resolved. Users appreciate the maintenance simplicity after deployment, noting the system's self-updating capabilities.

Scalability

Field Effect MDR is regarded as highly adaptable, accommodating diverse company needs with ease. Users highlight its capability to adjust seamlessly, whether small businesses or enterprises, indicating minimal challenges in implementation. Upgrading or adding hardware enhances capacity efficiently. Organizations appreciate the straightforward scalability process through their account managers. The system effortlessly supports varying user bases, endpoints, and setups, offering protection across different environments. Deployments range successfully from small to extensive, maintaining consistent performance without noticeable issues.

Stability

Field Effect MDR demonstrates exemplary stability. Users report no interruptions in usage or performance, even in complex environments. They mention no interference with other applications and consistent uptime without unexpected downtime. Most have not experienced issues with system reloading or updates. Covalence remains reliable, with only minor incidents related to outdated hardware noted. Users rate its stability highly, appreciating its efficiency, rapid reporting, and absence of performance impact, providing peace of mind.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Field Effect MDR Buyer's Guide for additional reliable information.