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Field Effect MDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Field Effect MDR enhances security, boosts growth, ensures compliance, delivers high returns, and prevents costly cyber incidents effectively.
Sentiment score
6.5
Intercept X Endpoint is praised for its cost-effectiveness, ransomware protection, strategic impact, and overall network security satisfaction.
 

Customer Service

Sentiment score
8.0
Field Effect MDR's customer service excels in responsiveness and expertise, earning high client satisfaction and frequent ten out of ten ratings.
Sentiment score
6.5
Intercept X Endpoint support is mixed; many praise responsiveness, though some experience delays, especially in sanctioned regions.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
8.1
Field Effect MDR offers scalable, seamless growth management for varying organizational sizes, requiring minimal maintenance with automatic updates.
Sentiment score
7.6
Intercept X Endpoint is praised for its scalability, ease of deployment, and adaptability for businesses of all sizes.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.4
Field Effect MDR is highly stable, with minimal disruptions and positive ratings, despite one user's installation issue.
Sentiment score
8.0
Intercept X Endpoint is stable and reliable, though some report occasional issues with updates and high resource usage.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Field Effect MDR needs cost reduction, better usability, email security, streamlined alerts, and cloud integration enhancements for efficiency.
Intercept X Endpoint needs enhancements in user management, integration, performance, customization, and support, while addressing high resource consumption.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
 

Setup Cost

Enterprise users find Field Effect MDR cost-effective, appreciating its user-based pricing and flexibility compared to competitors.
Intercept X Endpoint pricing varies by deployment, offering annual plans with discounts and flexible payments, valued for robust features.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Field Effect MDR offers comprehensive monitoring, threat detection, and easy management, providing valuable security for resource-limited organizations.
Sophos Intercept X Endpoint provides AI-driven security, centralized management, easy setup, and cost-effective protection with advanced threat detection.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Detection and Response (EDR) (13th), ZTNA (9th), Extended Detection and Response (XDR) (12th), Ransomware Protection (3rd)
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 3.2%, up from 2.9% compared to the previous year. The mindshare of Intercept X Endpoint is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Field Effect MDR3.2%
Intercept X Endpoint1.2%
Other95.6%
Managed Detection and Response (MDR)
 

Featured Reviews

Anmol Nagpal - PeerSpot reviewer
Effective MDR with great support and an easy setup
The feature I've found the move valuable is the 24/7 monitoring. We are a small organization that supports a LOT of endpoints and clients. Without this tool, it would be impossible for us to confidently tell clients that we are secure. Alongside this, the ability for Field Effect to make decisions on its own based on what it has learned from all the "training data" that we have provided in the past. It will only get better over time. We have had some false positives; for example, using a legitimate networking scanning tool from the terminal has been blocked. However, we were actually impressed when something so simple was caught!
Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
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Top Industries

By visitors reading reviews
Computer Software Company
49%
Retailer
5%
Outsourcing Company
5%
Government
4%
Computer Software Company
16%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise21
 

Questions from the Community

What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

Field Effect Covalence
Sophos Intercept X
 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about Field Effect MDR vs. Intercept X Endpoint and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.