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Pros & Cons summary

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Prominent pros & cons

PROS

Field Effect MDR provides continuous 24/7 monitoring, offering unparalleled vigilance against potential threats and delivering real-time incident prevention.
The advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are highly valuable.
Action Recommendations of Observations (AROs) provide timely notifications for out-of-compliance or out-of-specification detections, helping identify vulnerabilities proactively.
The detailed notification mechanism and automated response feature are incredibly effective, ensuring potential threats are identified and isolated promptly.
Field Effect MDR enhances comprehensive visibility over the network, including coverage of IoT, guest networks, and rogue devices, ensuring thorough protection beyond traditional endpoints.

CONS

Field Effect MDR could broaden its cloud application integrations to include more platforms like Office 365, Azure, and Salesforce, as current integrations are limited to about 15 to 20.
There is room for improvement in handling ARO closures and enhancing the tagging process.
Field Effect MDR would benefit from extending support hours to cover emergencies, possibly offering 24/7 or 24/5 support.
It would be helpful if Field Effect MDR included patch management and improved handling of third-party application patching.
There are challenges with updates to agents, as older versions do not automatically get replaced, consuming valuable time.
 

Field Effect MDR Pros review quotes

reviewer2753850 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Aug 29, 2025
A quick specific example of how I use Field Effect MDR to keep my customers secure is that it helps me identify computers that need updates, even when I believe they are already updated.
MG
Architecte de solution TI (Sales Engineer) at BGM Informatique
Apr 2, 2025
A client of ours with Field Effect MDR is less likely to be a victim of a cyber attack.
Anmol Nagpal - PeerSpot reviewer
Operations Support Specialist at SupportMyMac
Oct 18, 2024
The feature I've found the move valuable is the 24/7 monitoring.
Learn what your peers think about Field Effect MDR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
Simon Cutler - PeerSpot reviewer
Director of Operations at Intega IT
Dec 19, 2023
The most valuable features are Action Recommendations of Observations, which keep us informed about existing vulnerabilities so we can proactively update our endpoints and those of our customers against potential threats.
reviewer8756456 - PeerSpot reviewer
Vice President, Information Technology at RWAM Insurance Administrators Inc.
Nov 1, 2024
Direct and easy and quick communication to the Field Effect cybersecurity team experts has led to quick resolution of any problems or alerts.
reviewer0972533 - PeerSpot reviewer
Service Desk Support Specialist at SupportMyMac
Sep 23, 2024
The automated response feature is incredibly effective.
Jeff Farr - PeerSpot reviewer
CEO at Sera-Brynn, LLC
Jan 1, 2024
I like how comprehensive Field Effect Covalence is.
Aman Guliani - PeerSpot reviewer
President & Cybersecurity Specialist at CarefreeIT
Dec 27, 2023
Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention.
Jamie Larabie - PeerSpot reviewer
CEO at LARA-TECH LIMITED
Dec 27, 2023
The standout feature is its continuous 24/7 monitoring of all network traffic, providing unparalleled vigilance.
DB
Manager of Digital Customer Engagements and Projects at a healthcare company with 11-50 employees
Dec 15, 2023
It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management.
 

Field Effect MDR Cons review quotes

reviewer2753850 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Aug 29, 2025
In my experience, Field Effect MDR is somewhat stable. However, I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
MG
Architecte de solution TI (Sales Engineer) at BGM Informatique
Apr 2, 2025
Some resources lack experience, but issues can be escalated to more knowledgeable contacts.
Anmol Nagpal - PeerSpot reviewer
Operations Support Specialist at SupportMyMac
Oct 18, 2024
I'd suggest that Field Effect focus more on including things like phishing simulation and cybersecurity training.
Learn what your peers think about Field Effect MDR. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,806 professionals have used our research since 2012.
Simon Cutler - PeerSpot reviewer
Director of Operations at Intega IT
Dec 19, 2023
It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying.
reviewer8756456 - PeerSpot reviewer
Vice President, Information Technology at RWAM Insurance Administrators Inc.
Nov 1, 2024
The ConnectWise PSA integration is two-way but does not send our comments back to the Field Effect portal.
reviewer0972533 - PeerSpot reviewer
Service Desk Support Specialist at SupportMyMac
Sep 23, 2024
While it's essential to stay informed about potential issues, the recurring notifications about past vulnerabilities can lead to confusion and may detract from our focus on current threats.
Jeff Farr - PeerSpot reviewer
CEO at Sera-Brynn, LLC
Jan 1, 2024
I would like Covalence to include patching.
Aman Guliani - PeerSpot reviewer
President & Cybersecurity Specialist at CarefreeIT
Dec 27, 2023
One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports.
Jamie Larabie - PeerSpot reviewer
CEO at LARA-TECH LIMITED
Dec 27, 2023
In terms of improvement, there are instances where the ARO responses are slightly slower than preferred.
DB
Manager of Digital Customer Engagements and Projects at a healthcare company with 11-50 employees
Dec 15, 2023
Covalence's SEAS feature wasn't very user-friendly.