Sophos MDR and Field Effect MDR offer competitive cybersecurity solutions. Sophos has a slight advantage in comprehensive integration and support services, while Field Effect excels in continuous monitoring and network visibility.
Features: Sophos provides centralized management, threat hunting, and rapid response with extensive integration across firewalls and endpoints. Field Effect offers continuous monitoring and integrates various cloud services with its ARO system for network activity visibility.
Room for Improvement: Sophos could enhance multitenancy support, pricing flexibility, and third-party tool integration. Field Effect's pricing is seen as high by some users, with potential improvements in tool integration and report management interface.
Ease of Deployment and Customer Service: Sophos offers flexible deployment options with strong, 24/7 customer support. Field Effect provides similar deployment but focuses on on-premises setups. Sophos's round-the-clock service is a notable advantage.
Pricing and ROI: Sophos has mid-range but competitive pricing, with some concerns for smaller businesses, yet offers strong ROI from effective incident management. Field Effect's user-based model is cost-effective for SMBs, providing positive value despite some initial cost concerns.
It allows them to have access to a SOC-like service without the associated costs.
With 24/7 threat detection and response, organizations can proactively address threats, reducing the likelihood of successful attacks.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
I would rate the technical support by Sophos at nine point five out of ten.
Sophos has good technical support, and in the event of issues or problems, we have received good support.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Sophos MDR seems to have no limitations on scalability.
For scalability, we can increase that without any problem.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
Overall, the stability of Sophos MDR is a strong point, contributing to its effectiveness in managing real-time threats and maintaining a secure environment.
I would rate the stability as very reliable.
We have an on-premises environment for Sophos MDR, connected to the cloud controller, but we require a physical firewall in our environment.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
The critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
The important features of Sophos MDR include detection and response capabilities.
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.
Sophos MDR has AI built-in for analyzing behavioral analytics and people who connect, so that is by default there now.
| Product | Market Share (%) |
|---|---|
| Field Effect MDR | 2.1% |
| Sophos MDR | 4.2% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
