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Forcepoint Next Generation Firewall vs Zscaler Cloud Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Forcepoint Next Generation Firewall reduces costs and improves efficiency with centralized management, automation, and reduced workforce needs.
Sentiment score
4.8
Zscaler Cloud Firewall enhances global security and efficiency with comprehensive features, delivering 60% savings in time and costs.
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
Sales Manager at Mega tech S.A
It is easy and offers different solutions for each solution type with small, mid, and large scale options available.
Senior Network Engineer at Anthology
I did see a return on investment with Forcepoint Next Generation Firewall, as mentioned by the efficiency improvements and the metrics related to how much I cut investigation time, the number of incidents, and the ease of making changes or pushing new configurations.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
I have seen a return on investment with time saving and money saving.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Customer Service

Sentiment score
5.8
Most customers find Forcepoint Firewall support helpful and reliable, despite occasional delays and logistical challenges.
Sentiment score
5.5
Zscaler Cloud Firewall support is generally helpful and responsive but may sometimes lack adequacy for premium expectations.
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
Sales Manager at Mega tech S.A
TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.
Senior Network Engineer at Anthology
We have a point of contact from the account manager to the presales representative, and they connect with the technical support team, providing support in Indian time, so we do not have to worry about US or European time zones.
Manager Solution Consulting at Accops Systems Pvt Ltd
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.2
Forcepoint Next Generation Firewall offers scalable integration, supporting diverse environments with ease in both on-premises and cloud deployments.
Sentiment score
5.7
Zscaler Cloud Firewall offers excellent scalability, supporting diverse organizations smoothly, with most users rating it between seven and ten.
I can have one management node similar to Palo Alto Panorama, with multiple nodes covering different sites, data centers, or zones.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
Even if you have some firewalls in the cluster, it is not necessary to have them on the same version.
IT Consultant at M-COM s.r.o
In a country such as India with a large population, we often need to scale up or down depending on projects and requirements, and it is very much easy to do both ways.
Manager Solution Consulting at Accops Systems Pvt Ltd
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Forcepoint Firewall is reliable with minor issues; high-availability setups reduce downtime, though complex deployments may face challenges.
Sentiment score
7.2
Zscaler Cloud Firewall is highly rated for stability and reliability despite minor latency and GUI lag issues.
It has many freezes for no reason.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall should make some improvements because there is some instability with their software.
System Engineer at a computer software company with 1,001-5,000 employees
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Forcepoint Next Generation Firewall needs a user-friendly interface, better integration, improved support, and competitive pricing.
Zscaler Cloud Firewall needs deployment, support, features, UI, pricing, integration, and dashboard improvements for optimal performance and usability.
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
Sales Manager at Mega tech S.A
AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.
CEO at a comms service provider with 11-50 employees
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
Head of IT Department at Mana
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
 

Setup Cost

Forcepoint's pricing is competitive, especially in Asia, with variable licensing terms and additional costs for extra features.
Zscaler Cloud Firewall has subscription pricing influenced by user count and features, making it costlier than some competitors.
The costs can be high since additional features require separate licenses.
Head of IT Department at Mana
In terms of price, I would say Forcepoint Next Generation Firewall is not expensive.
Manager Solution Consulting at Accops Systems Pvt Ltd
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
Sales Manager at Mega tech S.A
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Forcepoint NGFW offers robust security, easy integration, advanced protection, and versatile deployment with centralized management for seamless connectivity.
Zscaler Cloud Firewall offers comprehensive security with real-time inspection, customizable controls, and automatic features, eliminating hardware needs.
Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors.
Cyber Security Specialist at a comms service provider with 501-1,000 employees
Forcepoint Next Generation Firewall has positively impacted my organization by providing always-on perimeter security.
Responsabile System and Security at a energy/utilities company with 501-1,000 employees
Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers.
Cybersecurity Engineer at a tech consulting company with 51-200 employees
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Director at Aquila ICT Solutions
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Categories and Ranking

Forcepoint Next Generation ...
Ranking in Firewalls
25th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (10th), WAN Edge (11th)
Zscaler Cloud Firewall
Ranking in Firewalls
38th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Forcepoint Next Generation Firewall is 1.0%, up from 0.5% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Forcepoint Next Generation Firewall1.0%
Zscaler Cloud Firewall1.0%
Other98.0%
Firewalls
 

Featured Reviews

Ajit Pratap Kundan - PeerSpot reviewer
Manager Solution Consulting at Accops Systems Pvt Ltd
Unified security management has improved traffic control and simplified remote workforce access
Forcepoint Next Generation Firewall does help in vulnerability identification and response by providing a single unified console through which I am able to monitor and manage infrastructure. The URL filtering capability of Forcepoint Next Generation Firewall helps in blocking malicious sites. We have to take care of both known threats and unknown threats. The firewall takes care of known threats, and we protect ourselves from unknown threats such as malicious code and malware that we cannot create firewall rules for. With these routing capabilities and policies, only whitelisted things get processed or passed. The biggest advantages of Forcepoint Next Generation Firewall, especially as a partner, service provider, and integrator, are that it is very easy to integrate these APIs with our solution, and most of the features I am getting in the clientless mode. Even with the client mode, it is easy to integrate with our client, allowing the customer to get a single client to address all the features of the firewall as well as the GTNA perspective. The flexibility of deployment, especially for the government and defense sectors, is that they want an on-premises solution, while the rest of the PSUs or enterprise segment are comfortable with the cloud offering, which is the SaaS offering and the way to go in the future.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Outsourcing Company
8%
Construction Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise11
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Forcepoint Next Generation Firewall?
In terms of price, I would say Forcepoint Next Generation Firewall is not expensive. It is very much comparable to other vendors, and pricing is not a problem, especially for the Asian market, with...
What needs improvement with Forcepoint Next Generation Firewall?
The negative side of Forcepoint Next Generation Firewall is that the ZTNA part is missing. For that, we have to integrate a third-party component with Forcepoint Next Generation Firewall to complet...
What is your primary use case for Forcepoint Next Generation Firewall?
The major use cases for Forcepoint Next Generation Firewall are in government turnkey projects where we require a lot of traffic coming from the public domain. That is why we are putting these fire...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
 

Also Known As

Forcepoint NGFW, Stonesoft Next Generation Firewall, McAfee Network Security Platform, Intel Security Network Security Platform
No data available
 

Overview

 

Sample Customers

California Department of Corrections and Rehabilitation (CDCR)
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Forcepoint Next Generation Firewall vs. Zscaler Cloud Firewall and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.