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Sangfor NGAF vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Sangfor NGAF
Ranking in Firewalls
22nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
36th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 16.0%, down from 21.6% compared to the previous year. The mindshare of Sangfor NGAF is 1.1%, down from 1.2% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate16.0%
Sangfor NGAF1.1%
Zscaler Cloud Firewall1.0%
Other81.9%
Firewalls
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Zaid Farooqui - PeerSpot reviewer
CIO at Indus Motor Company
Enhanced threat detection with integrated security features and good support
We are using application firewalling, WAF, and SD-WAN. The capabilities are mostly within the box. For example, you will get web application firewall WAF as part and parcel of this. SD-WAN is also bundled. It integrates with their SIEM and SOAR solutions very nicely. Lastly, the pricing point is very cost-efficient as well.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the features of Fortinet FortiGate are good; when customers have issues, it's very easy to talk them through the interface, and when they've got any support issues and they want to figure them out themselves, it's very easy for them to contact the FortiGate support."
"The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
"The email protection and VPN features are the most valuable."
"Since deploying FortiGate 3401E clusters, we have observed: Dramatic Reduction in Risk Exposure—blocked peer-to-peer and unauthorized applications (e.g., BitTorrent) at the perimeter and east-west segments, eliminating a major source of malware and bandwidth abuse."
"Fortinet FortiGate is considered the best in the European market for security reasons."
"It is a one box solution, which covers most of the edge device’s requirements."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"FortiGate SWG's most valuable feature is integration with vulnerability management."
"Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
"Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints."
"The stability of Sangfor NGAF is good."
"I think Sangfor NGAF is more valuable than Cisco products because of its simplicity and ease of management. If I compare it with Palo Alto and Cisco, both are quite complex products. And if I compare it with FortiGate firewalls from Fortinet, I have also used all these products. Fortinet and Sangfor NGAF are similar products because the applications behind the application and policy layers are almost identical."
"Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity."
"Sangfor is a good solution that provides a WAF and firewall solution. Most other vendors, like Sophos and Fortinet and Cisco, only provide one solution. That's a valuable feature of Sangfor."
"Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."
"The solution offers good sandboxing."
"Zscaler is the Rolls Royce for this kind of solution."
"Includes advanced tech protection."
"The initial setup is straightforward."
"The technical support from Zscaler was excellent."
 

Cons

"Fortinet FortiGate is a firewall solution and once it's deployed, you can rest assured that your system is secure."
"The platform's interface could improve."
"In the scenarios coming from Sophos, it has not."
"Fortinet technical support is lacking, as OEM support is slightly better."
"I would rate Fortinet support a six out of ten. The immediate response is not that good, particularly when raising a critical or P1 ticket; they lag in the immediate response."
"I haven't had a single issue since using Fortinet."
"Fortinet can add some Machine Learning and AI to improve its accuracy and give it an edge on IPS detection and protection."
"The cloud management and automation capability could be improved."
"They need to improve their research team and they need to study their data to analyze it and build the product."
"The firewall system needs gradual improvements because there are more threats and challenges every day."
"I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team."
"The solution has too many bugs and these slow down the implementation."
"The reporting and log management could be improved."
"Sangfor could improve their interface capacity on the 5100 series model and upgrade their hardware from one gig to 10 gig. This would improve the overall throughput."
"The cost of licensing is very high compared to other firewalls available here. There should be improvements in hardware scalability, allowing for more storage and memory capacity."
"I would be happy if Sangfor developed a firewall designed specifically for home use, as well as for small businesses such as clinics and so on."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"I don't have the visibility of a control dashboard or a network management system."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"The product could improve its integration with some legacy systems."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Because it's on cloud, it doesn't allow application of extra settings."
"We are having some issues with internet access being denied when organizational ID-based policies change."
 

Pricing and Cost Advice

"There is a license to use Fortinet FortiGate."
"The product is expensive."
"It was worth the money overall. It's good value."
"The solution requires a license annually, it is not a user license, you can have as many users as your want. I must renew the license regularly per device."
"The price is highly competitive when compared to other brands that offer similar functionality."
"It is more expensive than Sophos. Fortinet is overall more expensive than Sophos. The small range of Fortinet, such as 60F and 80F, is more expensive than the small range of Sophos. Sophos is cheaper. In addition, if you jump from 80F Series to 100F Series, the price doubles."
"I would say that all things considered, the pricing is pretty good."
"The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone."
"Sangfor NGAF is a cheaply priced product, especially if I consider the previous product that was used in my company."
"The product is very cost-effective compared to other brands or vendors."
"We purchased one year technical support and return to factory support, and we also purchased one-year technical support services. So those were additional."
"When it comes to the price of firewall solutions, Sangfor NGAF takes the cake."
"Sangfor is cheaper than competing vendors."
"Price-wise, I would not consider Sangfor NGAF to be a cheap product. It is an expensive firewall solution, though not as expensive as something like Palo Alto, which is costly. However, the higher price point is justifiable given the feature set the tool provides that other firewalls may not offer in a single dedicated appliance."
"If you know you have around 200+ computer users on your network, then the Sangfor NGAF 5200-F-I model would be the minimum recommended model for that amount of users. This model includes modules for packet filtering, deep packet inspection, malware scanning, DSCP filtration, and many other features."
"If one is very cheap and ten is very expensive, I rate the tool's price as three out of ten."
"There are different subscription models available."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"Zscaler is priced too high compared to the cost of Fortinet."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"It is expensive for small businesses."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise10
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Sangfor NGAF?
I think Sangfor NGAF is more valuable than Cisco products because of its simplicity and ease of management. If I comp...
What is your experience regarding pricing and costs for Sangfor NGAF?
The licensing cost is quite high compared to other available firewalls in the market.
What needs improvement with Sangfor NGAF?
The cost of licensing is very high compared to other firewalls available here. There should be improvements in hardwa...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
What needs improvement with Zscaler Cloud Firewall?
In terms of improvements for Zscaler Cloud Firewall, I think every product has needed enhancements over time, and cur...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Sangfor NGAF Firewall Platform
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
The Ministry of Science, Technology, and Innovation (Indonesia), Lawson, Inc. (Philippines), Universiti Sultan Zainal Abidin (Indonesia), TEK Automotive (Italy), etc.
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Sangfor NGAF vs. Zscaler Cloud Firewall and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.