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Fortinet FortiEDR vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.4
Fortinet FortiEDR offers enhanced security and ROI with minimal weekly effort, boosting visibility and customer satisfaction over four years.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
 

Customer Service

Sentiment score
6.8
Fortinet FortiEDR's customer service is responsive but faces occasional delays due to broader reach and non-integrated support.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
The technical support from Fortinet is excellent.
For setting up some proper solutions for issues at the customer site, it can take about one week.
 

Scalability Issues

Sentiment score
6.4
Fortinet FortiEDR is highly scalable for enterprises, though some limitations exist with external integrations and cloud environments.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
I can give it nine points in terms of scalability.
 

Stability Issues

Sentiment score
8.7
Fortinet FortiEDR is stable and reliable but requires maintenance, with occasional issues like memory concerns and false alerts.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
For stability, I would give it a score of ten, as we are not having any issues with that currently.
 

Room For Improvement

Fortinet FortiEDR needs improved cloud security, automation, and user interface for better market acceptance and competitive advantage.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
 

Setup Cost

Fortinet FortiEDR offers competitive pricing but may have high setup costs, with potential savings through Fortinet's channel model.
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
It's reasonably priced compared to other vendors' similar products.
 

Valuable Features

Fortinet FortiEDR offers robust EDR capabilities, efficient resource use, and seamless integration, ensuring scalable, user-friendly cybersecurity for organizations.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
 

Categories and Ranking

Fortinet FortiEDR
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
39
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (10th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fortinet FortiEDR is 3.5%, down from 3.9% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.5%
VMware Carbon Black Cloud0.2%
Other96.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Anoop K Jayan - PeerSpot reviewer
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Government
8%
Financial Services Firm
8%
Healthcare Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

enSilo, FortiEDR
Carbon Black CB Response
 

Overview

 

Sample Customers

Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
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Find out what your peers are saying about Fortinet FortiEDR vs. VMware Carbon Black Cloud and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.