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Fortinet FortiToken vs Symantec Advanced Authentication comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Symantec Advanced Authentic...
Ranking in Authentication Systems
22nd
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 2.1%, down from 4.7% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.5%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Fortinet FortiToken2.1%
Symantec Advanced Authentication1.5%
Other96.4%
Authentication Systems
 

Featured Reviews

Sutjipto Budiman - PeerSpot reviewer
Director at Widya Presisi Solusi
Secure remote access has protected our intranet and supports straightforward integration
We use Fortinet and their products. I understand your points about Fortinet FortiToken. It is easy to integrate Fortinet FortiToken with solutions such as FortiGate, FortiAuthenticator, or FortiCloud. The integration is relatively straightforward and easy. Fortinet FortiToken is easier to use than Fortinet FortiToken as a separate piece of equipment or separate tool. The Fortinet FortiToken mobile application makes it easier to receive tokens on my smartphone. We tested the VPN option and another one combined with FortiClient, the antivirus, and web filtering, which are the most useful features in Fortinet FortiToken. Fortinet has another product that is more complete, but I think the price is not compatible for small businesses such as ours. I can recommend Fortinet FortiToken to other users, and I am totally satisfied with it. My company is a reseller of Fortinet, and my clients purchase the product directly from me rather than through the AWS Marketplace or other platforms. I mainly work within the Fortinet environment, and for this environment, Fortinet FortiToken would be the best choice. Overall, I would rate this product an eight.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe FortiToken is the simplest to implement."
"The product provides secure access to our internal server."
"The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"FortiToken helps us meet compliance requirements where applications or any authentication needs to use two factors."
"It provides me with the token so that I can do the Multi-Factor Authentication."
"FortiToken is a cost-effective solution compared to other solutions, such as Cisco."
"Overall, I rate the FortiToken solution as nine out of ten. I would definitely recommend it due to its effectiveness in enhancing security."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"It allows us to assure our customers that we are protecting their data."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"Being able to issue a soft token, but still having fairly strong security, is a big factor for us."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
"Rules on Risk Authentication are very good."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"Symantec Advanced Authentication can be useful for wherever you require a strong authentication."
"One of the most valuable aspects is its remarkable stability."
 

Cons

"I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit."
"Fortinet FortiToken could be improved with flexibility to move it from device to device."
"The solution could introduce a mobile application instead of a physical product."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"However, when it comes to the number of users, it is very scalable in terms of being able to cater to a small environment of five users versus 100,000, but in my opinion, when you have to migrate as your environment grows, it's not very scalable."
"I would like to see the product improvements in dynamic VLAN pooling. Specifically, when users are assigned different VLANs based on their SSID, ensuring no unintended lateral traffic between users would enhance security and efficiency."
"Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it."
"Fortinet FortiToken could be lower for some markets."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Sometimes getting this set up does take a bit longer. It's not always install, next, next, next, finish."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"It needs faster implementation on the cloud for our customers."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."
"They definitely need to automate a few processes like the Wiley process."
 

Pricing and Cost Advice

"I rate the tool's pricing a five out of ten."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"Fortinet FortiToken is not an expensive solution."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"The platform's licensing cost is reasonable for our organization."
"The solution’s pricing is moderate and reasonable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
9%
Healthcare Company
8%
Financial Services Firm
7%
Financial Services Firm
17%
Construction Company
15%
Outsourcing Company
14%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Questions from the Community

What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What advice do you have for others considering Fortinet FortiToken?
We use Fortinet and their products. I understand your points about Fortinet FortiToken. It is easy to integrate Fortinet FortiToken with solutions such as FortiGate, FortiAuthenticator, or FortiClo...
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Also Known As

No data available
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Fortinet FortiToken vs. Symantec Advanced Authentication and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.