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Symantec Advanced Authentication vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Advanced Authentic...
Ranking in Authentication Systems
23rd
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Access Management (17th)
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Symantec Advanced Authentication is 1.5%, up from 0.5% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.2%
Symantec Advanced Authentication1.5%
Other96.3%
Authentication Systems
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It actually increases our revenue and the customer base."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"It allows us to assure our customers that we are protecting their data."
"Being able to issue a soft token, but still having fairly strong security, is a big factor for us."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
"Symantec Advanced Authentication can be useful for wherever you require a strong authentication."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It is a fast and easy solution for end users, and you are always online."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"If you're looking for a fairly lightweight client that works very well for remote access purposes, I think Symantec is definitely a good product."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It's a good tool. It's pretty straightforward."
 

Cons

"It needs faster implementation on the cloud for our customers."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Sometimes getting this set up does take a bit longer. It's not always install, next, next, next, finish."
"Arcot itself is based on a browser technology. This means that the office ID is effectively stored as a cookie in the browser."
"In the next release, I would like the ability to work offline with remote access."
"Our only issue was with user training. The additional challenge was not well received."
"Geofencing needs improvement."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
 

Pricing and Cost Advice

"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"The price is reasonable."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Comms Service Provider
12%
Outsourcing Company
10%
Construction Company
10%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Also Known As

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
Symantec VIP
 

Overview

 

Sample Customers

Global bank, Large Filipino Bank and SK Infosec
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Advanced Authentication vs. Symantec VIP Access Manager and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.