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Symantec VIP Access Manager pros and cons

Vendor: Broadcom
4.2 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Provides robust security features for protecting sensitive data
Integration with multiple third-party applications is seamless
Offers comprehensive multi-factor authentication options
Delivers reliable and efficient performance for businesses
Scales easily to meet the needs of growing organizations

CONS

Complex integration with other systems
Occasional slow performance
High licensing costs
Inconsistent mobile app functionality
Limited customer support availability
 

Symantec VIP Access Manager Pros review quotes

Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
Sep 2, 2024
The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity.
reviewer2247477 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
Aug 4, 2023
It's a good tool. It's pretty straightforward.
reviewer986433 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 1,001-5,000 employees
Jul 6, 2020
Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment.
Learn what your peers think about Symantec VIP Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
WB
Specialist Solution Architect at a tech services company with 1-10 employees
Sep 3, 2019
The VPN we are using is good and working quite well.
AK
Consultant at a government with 11-50 employees
Mar 11, 2019
It is easy to use.
it_user201966 - PeerSpot reviewer
Professional Services Consultant at a tech services company with 51-200 employees
Jul 21, 2017
Cloud-based service and management.
it_user707181 - PeerSpot reviewer
Network Analyst at a healthcare company with 1,001-5,000 employees
Jul 21, 2017
The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance.
it_user677718 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 10,001+ employees
Jun 4, 2017
In this version 9.1, lots of changes are done for the dashboard, User Store etc.
it_user588588 - PeerSpot reviewer
IT Manager at a hospitality company with 5,001-10,000 employees
Jan 17, 2017
It is a fast and easy solution for end users, and you are always online.
it_user321156 - PeerSpot reviewer
Senior Information Security Architect at a transportation company with 1,001-5,000 employees
Jan 17, 2017
Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users.
 

Symantec VIP Access Manager Cons review quotes

Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
Sep 2, 2024
I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial.
reviewer2247477 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
Aug 4, 2023
Maybe Symantec could consider providing a step-by-step guide for first-time users.
reviewer986433 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 1,001-5,000 employees
Jul 6, 2020
It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor.
Learn what your peers think about Symantec VIP Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
WB
Specialist Solution Architect at a tech services company with 1-10 employees
Sep 3, 2019
If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them.
AK
Consultant at a government with 11-50 employees
Mar 11, 2019
In the next release, I would like the ability to work offline with remote access.
it_user201966 - PeerSpot reviewer
Professional Services Consultant at a tech services company with 51-200 employees
Jul 21, 2017
Geofencing needs improvement.
it_user707181 - PeerSpot reviewer
Network Analyst at a healthcare company with 1,001-5,000 employees
Jul 21, 2017
The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users.
it_user677718 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 10,001+ employees
Jun 4, 2017
The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved.
it_user588588 - PeerSpot reviewer
IT Manager at a hospitality company with 5,001-10,000 employees
Jan 17, 2017
There are some shortcomings on the reporting side, such as how many connections you can get per month.
it_user321156 - PeerSpot reviewer
Senior Information Security Architect at a transportation company with 1,001-5,000 employees
Jan 17, 2017
At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode.