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Symantec VIP Access Manager pros and cons

Vendor: Broadcom
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Provides robust security features for protecting sensitive data
Integration with multiple third-party applications is seamless
Offers comprehensive multi-factor authentication options
Delivers reliable and efficient performance for businesses
Scales easily to meet the needs of growing organizations

CONS

Complex integration with other systems
Occasional slow performance
High licensing costs
Inconsistent mobile app functionality
Limited customer support availability
 

Symantec VIP Access Manager Pros review quotes

it_user192297 - PeerSpot reviewer
Security PCI Project Coordinator at a leisure / travel company with 1,001-5,000 employees
Feb 10, 2015
The ease of integrating into an existing authentication system.
it_user243873 - PeerSpot reviewer
Help Desk Analyst with 1,001-5,000 employees
May 25, 2015
After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased.
it_user588588 - PeerSpot reviewer
IT Manager at a hospitality company with 5,001-10,000 employees
Jan 17, 2017
It is a fast and easy solution for end users, and you are always online.
Learn what your peers think about Symantec VIP Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
it_user321156 - PeerSpot reviewer
Senior Information Security Architect at a transportation company with 1,001-5,000 employees
Jan 17, 2017
Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users.
it_user589362 - PeerSpot reviewer
Information Security Consultant And Project Management Of Information Security at a tech services company with 51-200 employees
Jan 18, 2017
VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared.
it_user677718 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 10,001+ employees
Jun 4, 2017
In this version 9.1, lots of changes are done for the dashboard, User Store etc.
it_user707181 - PeerSpot reviewer
Network Analyst at a healthcare company with 1,001-5,000 employees
Jul 21, 2017
The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance.
it_user201966 - PeerSpot reviewer
Professional Services Consultant at a tech services company with 51-200 employees
Jul 21, 2017
Cloud-based service and management.
AK
Consultant at a government with 11-50 employees
Mar 11, 2019
It is easy to use.
WB
Specialist Solution Architect at a tech services company with 1-10 employees
Sep 3, 2019
The VPN we are using is good and working quite well.
 

Symantec VIP Access Manager Cons review quotes

it_user192297 - PeerSpot reviewer
Security PCI Project Coordinator at a leisure / travel company with 1,001-5,000 employees
Feb 10, 2015
Our only issue was with user training. The additional challenge was not well received.
it_user243873 - PeerSpot reviewer
Help Desk Analyst with 1,001-5,000 employees
May 25, 2015
The VIP Manager can be accessed from the outside which is a security vulnerability.
it_user588588 - PeerSpot reviewer
IT Manager at a hospitality company with 5,001-10,000 employees
Jan 17, 2017
There are some shortcomings on the reporting side, such as how many connections you can get per month.
Learn what your peers think about Symantec VIP Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,873 professionals have used our research since 2012.
it_user321156 - PeerSpot reviewer
Senior Information Security Architect at a transportation company with 1,001-5,000 employees
Jan 17, 2017
At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode.
it_user589362 - PeerSpot reviewer
Information Security Consultant And Project Management Of Information Security at a tech services company with 51-200 employees
Jan 18, 2017
In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API.
it_user677718 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 10,001+ employees
Jun 4, 2017
The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved.
it_user707181 - PeerSpot reviewer
Network Analyst at a healthcare company with 1,001-5,000 employees
Jul 21, 2017
The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users.
it_user201966 - PeerSpot reviewer
Professional Services Consultant at a tech services company with 51-200 employees
Jul 21, 2017
Geofencing needs improvement.
AK
Consultant at a government with 11-50 employees
Mar 11, 2019
In the next release, I would like the ability to work offline with remote access.
WB
Specialist Solution Architect at a tech services company with 1-10 employees
Sep 3, 2019
If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them.