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Symantec Siteminder vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
Symantec VIP Access Manager
Ranking in Access Management
22nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (12th)
 

Mindshare comparison

As of September 2026, in the Access Management category, the mindshare of Symantec Siteminder is 3.5%, up from 2.6% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.5%
Symantec VIP Access Manager1.6%
Other94.9%
Access Management
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the most part, SSO is very stable."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"Siteminder allows us to manage identity and portability control efficiently."
"It's really increased the security of our applications, and in some cases, has provided much more security."
"SSO affords us the opportunity to have a federated connection between our members, groups, and companies, giving providers the ability to transpose across the different Delta Dentals without having to authenticate more than once with one identity for all sites."
"We have three single sign-on products in our office and I believe that the CA product offers the best product of the three."
"SSO is a very robust application."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"It is a fast and easy solution for end users, and you are always online."
"I like the whole solution, and I would recommend it."
"The solution has helped to increase staff productivity by approximately a minute."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"Cloud-based service and management."
 

Cons

"I used to get the runaround initially. They would ask us the same four questions all the time."
"It seems that when there's a new version, patch, or service pack, we find bugs."
"The performance could be better. The support could be faster."
"Yes it can be complex, I think that's one area we have already given feedback to the product management, that is a little complex to get the set up and get it going and the upgrade process is very complex."
"I think that one drawback to this product is that it's too big."
"I would give the technical support a rating of 2-3/10."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"It's not user friendly, but it's very customizable."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"It is challenging to use when installing a new version."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Geofencing needs improvement."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"In the next release, I would like the ability to work offline with remote access."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
 

Pricing and Cost Advice

"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
15%
Construction Company
12%
Marketing Services Firm
6%
Outsourcing Company
14%
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
Symantec VIP
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Siteminder vs. Symantec VIP Access Manager and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.