Try our new research platform with insights from 80,000+ expert users

Cisco Duo vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Ranking in Access Management
4th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
89
Ranking in other categories
Single Sign-On (SSO) (3rd), ZTNA as a Service (4th), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
20th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 5.0%, down from 10.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Cisco Duo5.0%
Symantec VIP Access Manager2.2%
Other92.8%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"You can do online and offline authentication."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The UI of Cisco Duo is easy to use, especially the web backend, and it's really intuitive and easy to set up."
"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"The VPN we are using is good and working quite well."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It offers more platform support, like Apple, Android, and Microsoft."
"It's a good tool. It's pretty straightforward."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
 

Cons

"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."
"Cisco Duo is a modern product that does not support older applications, lacking backward compatibility. It should work on supporting legacy applications and legacy approaches."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt. That would be an improvement."
"There is always room for improvement."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Geofencing needs improvement."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"It is challenging to use when installing a new version."
"In the next release, I would like the ability to work offline with remote access."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
 

Pricing and Cost Advice

"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"Its price is reasonable. It is not highly expensive."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
881,733 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Comms Service Provider
7%
Financial Services Firm
7%
Comms Service Provider
13%
Financial Services Firm
10%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise18
Large Enterprise40
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
The pricing of Cisco Duo is quite reasonable compared to other products.
What needs improvement with Duo Security?
One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, w...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
Symantec VIP
 

Overview

 

Sample Customers

Information Not Available
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Cisco Duo vs. Symantec VIP Access Manager and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.