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Cisco Duo vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Ranking in Access Management
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
116
Ranking in other categories
Single Sign-On (SSO) (3rd), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
19th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.8%, down from 9.9% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.8%
Symantec VIP Access Manager2.4%
Other92.8%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"The thing that I appreciate the most about Cisco Duo is the ease of setup."
"The experience of deploying Cisco Duo is great; it is fast and not too complex in my opinion, as you can integrate basically anything into Duo, so I would say the experience is overall very great as an administrator."
"The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies."
"The authentication process is very smooth and secure."
"I appreciate the features that Cisco Duo offers."
"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It is a fast and easy solution for end users, and you are always online."
"It is easy to use."
"Mostly from a product expert's point of view, it provides solutions for my clients."
"It's a good tool. It's pretty straightforward."
"The ease of integrating into an existing authentication system."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The VPN we are using is good and working quite well."
 

Cons

"In Cisco Duo, what could be improved is having more features."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it. That's my only complaint."
"I rate it a nine because there is still a specific feature regarding Cisco Duo Desktop that must be enabled and optimized better than the current situation."
"There was an issue related to integration with third parties."
"I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo."
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"Geofencing needs improvement."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"Geofencing needs improvement."
"Our only issue was with user training. The additional challenge was not well received."
"It is challenging to use when installing a new version."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"It falls in line with everything else."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
8%
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise24
Large Enterprise54
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...
Ask a question
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Also Known As

Duo Security
Symantec VIP
 

Overview

 

Sample Customers

Information Not Available
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Cisco Duo vs. Symantec VIP Access Manager and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.