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Cisco Duo vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
163
Ranking in other categories
Single Sign-On (SSO) (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Symantec VIP Access Manager
Ranking in Authentication Systems
16th
Ranking in Access Management
30th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
Symantec VIP Access Manager2.1%
Other94.2%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The two-factor authentication is valuable because that is the use case for which we are using it."
"Multifactor authentication is the most valuable feature."
"The authentication process is very smooth and secure."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"Right now, I do not think there is anything about Cisco Duo that I would improve; I have been happy with everything so far."
"Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations significantly."
"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"It is easy to use."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"I like the whole solution, and I would recommend it."
"The main benefit of Symantec VIP is that it provides strong authentication while keeping it as a very user friendly experience."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
 

Cons

"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"For response time, there may be a little bit of improvement needed because sometimes you have to wait a little bit, not too long, but sometimes you really want a quick response, and it is not always like that."
"Cisco Duo could benefit from improvements in certain areas that are important to us."
"Regarding the pricing of Cisco Duo, we are actually leaving because of that. It's something that we are not going to continue with due to the cost."
"Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."
"Cisco Duo could be improved by building the agent with the many agents we already use, such as Cisco AMP and Cisco Secure Client, which would simplify our environment by eliminating the need for a third agent for secure applications."
"The reporting on the VIP Manager is not correct."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Our only issue was with user training. The additional challenge was not well received."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
 

Pricing and Cost Advice

"It was very reasonable."
"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"I rate the product pricing a seven out of ten."
"Cisco has the most expensive products because market leaders tend to charge a lot."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"Its price is reasonable. It is not highly expensive."
"The product’s pricing is reasonable."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Outsourcing Company
13%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise82
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
Symantec VIP
 

Overview

 

Sample Customers

Information Not Available
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Cisco Duo vs. Symantec VIP Access Manager and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.