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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
15th
Ranking in Access Management
17th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.0%, down from 4.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
Berk Onur - PeerSpot reviewer
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very stable solution."
"The most valuable feature is multifactor authentication."
"This is a user-friendly solution."
"I like PingFederate."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"The solution is stable. We haven't experienced any bugs or glitches."
"The VPN we are using is good and working quite well."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It's a good tool. It's pretty straightforward."
"Cloud-based service and management."
"It is easy to use."
"It offers more platform support, like Apple, Android, and Microsoft."
 

Cons

"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"The management console needs to be improved. PingID should revise it."
"PingID would benefit from a better user interface for integration."
"The product's community has certain shortcomings that require improvement."
"There is room for improvement in the solution, particularly in security."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The solution should allow for better integration with other platforms and the UBT."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Geofencing needs improvement."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In the next release, I would like the ability to work offline with remote access."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
 

Pricing and Cost Advice

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"Licensing and pricing seems very fair."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
8%
Computer Software Company
14%
Financial Services Firm
10%
Insurance Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec VIP Access Manager?
The product is useful for providing user access from an in-built office server as we follow the work-from-home model.
What is your experience regarding pricing and costs for Symantec VIP Access Manager?
The pricing would most likely charge per user based on how many accounts have access to the IT managers.
What needs improvement with Symantec VIP Access Manager?
The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.