Ping Identity Platform vs Symantec VIP Access Manager comparison

Ping Identity and Broadcom are both solutions in the Authentication Systems category. Ping Identity is ranked #7 with an average rating of 8.2, while Broadcom is ranked #16 with an average rating of 8.0. Ping Identity holds a 3.9% mindshare in AS, compared to Broadcom’s 1.7% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 86% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

2,126 Views
388 Comparison Views

100% willing to recommend

Symantec VIP Access Manager

Read 15 Symantec VIP Access Manager reviews

901 Views
470 Comparison Views

86% willing to recommend

Ping Identity Platform

Symantec VIP Access Manager

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Ping Identity Platform and Symantec VIP Access Manager based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Ping Identity Platform vs. Symantec VIP Access Manager Report (Updated: May 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec VIP Access Manager

May 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec VIP Access Manager

Ranking in Authentication Systems

16th

Ranking in Access Management

17th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.9%, down from 4.5% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"It is a scalable solution."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"I work on the application onboarding process because we have multiple customers and get data from different sources."

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"We use the product to run different reports."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

More Ping Identity Platform pros

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"Cloud-based service and management."

"It offers more platform support, like Apple, Android, and Microsoft."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

"In this version 9.1, lots of changes are done for the dashboard, User Store etc."

"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

"It's a good tool. It's pretty straightforward."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

More Symantec VIP Access Manager pros

Cons

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"The product is not customizable."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"The solution should allow for better integration with other platforms and the UBT."

"It requires some expertise to set up and manage."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

More Ping Identity Platform cons

"In the next release, I would like the ability to work offline with remote access."

"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."

"Geofencing needs improvement."

"It is challenging to use when installing a new version."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

"Maybe Symantec could consider providing a step-by-step guide for first-time users."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"The product is costly."

"Ping offers flexible pricing that's not standardized."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping Identity Platform is not very expensive."

"The tool is quite affordable."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping Identity Platform is not an expensive solution."

More Ping Identity Platform pricing and cost advice

"There are additional costs for maintenance."

"I can say that the solution is worth the money."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"Licensing and pricing seems very fair."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Computer Software Company

16%

Financial Services Firm

14%

Healthcare Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

See all answers

What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

See all answers

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

See all answers

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Product Reports

Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec VIP Access Manager

June 2025

Download Symantec VIP Access Manager product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Symantec VIP

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Maine Medical Center, Aria S.p.A

Buyer's Guide

Ping Identity Platform vs. Symantec VIP Access Manager

May 2025

Free Report: Ping Identity Platform vs. Symantec VIP Access Manager

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