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Identity Manager by One Identity vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Identity Manager by One Ide...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
194
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (1st)
Symantec VIP Access Manager
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Authentication Systems (16th), Access Management (30th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Identity Manager by One Identity is designed for Identity Governance Administration (IGA) and holds a mindshare of 11.7%, down 12.6% compared to last year.
Symantec VIP Access Manager, on the other hand, focuses on Authentication Systems, holds 2.1% mindshare, up 1.8% since last year.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Identity Manager by One Identity11.7%
SailPoint Identity Security Cloud25.3%
Saviynt Identity Cloud14.8%
Other48.2%
Identity Governance Administration (IGA)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager2.1%
Microsoft Entra ID5.6%
Okta Platform4.6%
Other87.7%
Authentication Systems
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One Identity Manager's most valuable asset is the ability to customize its front-end website."
"One Identity Manager is a complete governance tool, but its pricing remains reasonable when measured against other vendors."
"One Identity Manager is a powerful and reliable solution for identity governance and access management, helping improve efficiency, security, and compliance in our organization."
"One Identity Manager is a powerful and reliable identity governance solution suitable for large enterprise environments, offering strong automation, security, and compliance features that help streamline access management and, once properly implemented, deliver long-term value and improved overall operational efficiency."
"One Identity Manager offers a wide range of connectors, allowing it to interface with multiple target systems and perform provisioning and de-provisioning tasks within them."
"One Identity Manager provides everything in a single place, which is beneficial."
"If others want to maintain the life cycle and make the process easy, One Identity Manager is the product they should go for."
"One Identity has the biggest out-of-the-box functionality set. I've worked with other platforms like SAP that have a lot of features, but One Identity Manager is on top."
"The VPN we are using is good and working quite well."
"I like the whole solution, and I would recommend it."
"It is easy to use."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"The ease of integrating into an existing authentication system."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
 

Cons

"I would like One Identity Manager to offer an easier way for users to learn to use their new features."
"The interface can be a bit complex for an administrator to manage."
"A room for improvement in One Identity Manager is its analytics."
"We take screenshots with the time stamp and give them to the auditors. That's cumbersome to do, even if we're only audited once or twice yearly. I take a screenshot and then show them the time to prove that the configuration is consistent. We have built-in processes to take regular screenshots and store them in a secure place for the auditors. It would be helpful if One Identity store the configuration details as a snapshot. It would also help with any rollbacks or change reviews that the organization might want to do."
"The framework is robust and flexible, allowing companies to easily adopt and extend the schema as needed."
"One Identity Manager is a powerful platform, but the UI could be more intuitive, and some advanced configurations and customizations have a fairly steep learning curve."
"The documentation I found in their repository is neither interactive nor engaging."
"One Identity Manager is a stable solution, although like any vendor bugs occur. It is frustrating there's no bug tracker available of known issues."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"At times, the relay server could not contact Symantec; it would fail open and allow access without a passcode."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price."
"It's not cheap, but the pricing is okay. Other applications cost about the same."
"One Identity Manager is expensive."
"It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation."
"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"We pay yearly and per active user. One of the reasons that we chose One Identity Manager is because of the pricing. It is reasonable and affordable compared to other products which we considered before choosing this solution for the company."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
9%
Construction Company
8%
Manufacturing Company
7%
Outsourcing Company
13%
Construction Company
12%
Comms Service Provider
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business119
Midsize Enterprise38
Large Enterprise128
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing is that their setup was manageable, and we did it in-house.
What needs improvement with One Identity Manager?
The thing that I dislike about Identity Manager by One Identity is the documentation, in my opinion, because we do not find all the documentation and all the questions we need to know. This is unfo...
What is your primary use case for One Identity Manager?
I do not use Identity Manager by One Identity to help me manage SAPs. I used the business roles to map company structure for some dynamic application provisioning. It is easy to configure. I think ...
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Also Known As

Quest One Identity Manager
Symantec VIP
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about One Identity, SailPoint, Omada and others in Identity Governance Administration (IGA). Updated: October 2026.
920,574 professionals have used our research since 2012.