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Idira Identity vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Identity Management (IM) (9th), Authorization Software (2nd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (10th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
Symantec VIP Access Manager
Ranking in Authentication Systems
11th
Ranking in Access Management
18th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Authentication Systems category, the mindshare of Idira Identity is 1.5%, down from 1.9% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
CyberArk Identity1.5%
Symantec VIP Access Manager2.1%
Other96.4%
Authentication Systems
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has aided in troubleshooting by allowing logs to be extracted and sent to a correlation engine, such as QRadar, for notifications or alerts."
"The features are really powerful, providing really good SSO and MFA features and implementation capability, plus an MDM solution, and the cloud-based setup is simple and scalable."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"I found the solution to be stable."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"It is a fast and easy solution for end users, and you are always online."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"It offers more platform support, like Apple, Android, and Microsoft."
"It's a good tool. It's pretty straightforward."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"Cloud-based service and management."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"Mostly from a product expert's point of view, it provides solutions for my clients."
 

Cons

"The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer."
"The user interface could be improved."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"The solution could be easier to use and I found it to be very complex involving many steps."
"Integration or deployment is extremely difficult for CyberArk Identity."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The reporting functionality is somewhat complicated."
"This solution has MDM (Mobile Device Management) features, but they are weak."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"Our only issue was with user training. The additional challenge was not well received."
"Geofencing needs improvement."
"The VIP Manager can be accessed from the outside which is a security vulnerability."
"Technical support is one of the worst problems."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
 

Pricing and Cost Advice

"The solution is cheap and I rate its pricing an eight out of ten."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"CyberArk Identity is an expensive solution."
"There is an initial license and then there is a subscription needed."
"The pricing of CyberArk Identity is competitive."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"I can say that the solution is worth the money."
"There are additional costs for maintenance."
"Licensing and pricing seems very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
11%
Comms Service Provider
11%
Construction Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your primary use case for CyberArk Identity?
It's not being purchased through AWS, but we're using CyberArk Identity as a SaaS solution. I think it's running on AWS, but we bought it directly from CyberArk.
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Also Known As

Idaptive
Symantec VIP
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Idira Identity vs. Symantec VIP Access Manager and other solutions. Updated: May 2026.
896,942 professionals have used our research since 2012.