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RSA Authentication Manager vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Authentication Manager
Ranking in Authentication Systems
16th
Average Rating
8.2
Reviews Sentiment
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Symantec Advanced Authentic...
Ranking in Authentication Systems
23rd
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of RSA Authentication Manager is 2.7%, up from 1.9% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
RSA Authentication Manager2.7%
Symantec Advanced Authentication1.5%
Other95.8%
Authentication Systems
 

Featured Reviews

US
VP Business Development at SDVG
Enhancing security with seamless single sign-on and Microsoft integration
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into everything from our standard login to Windows in the morning, as well as our applications Due to its…
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"RSA Authentication Manager Appliance is almost like Plug 'n' Play, so it's an excellent experience."
"In 2005 we started with a managed authentication service for three small companies with each having approx. 250 users, and now we have 25 large enterprises/government departments with over 150,000 authenticating users and an uptime of nearly 100% over the last five years."
"It is a stable solution. I would rate the stability a nine out of ten."
"The product has addressed our remote access security needs while making our work force mobile thus enhancing productivity and customer service initiatives."
"RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."
"The most valuable feature is the SecurID."
"The most valuable feature is the provision part, the mapping and the logging is also very good, and the troubleshooting from a console point of view is easy for administration on the provisioning and logging part."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"Rules on Risk Authentication are very good."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
"Being able to issue a soft token, but still having fairly strong security, is a big factor for us."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"One of the most valuable aspects is its remarkable stability."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"CA products are the best fit with our backend systems."
"Ease of deployment: no need to keep up with physical devices for multi-factor authentication; no software to deploy on end-user computers requiring administrative rights."
 

Cons

"We are not planning on using the solution in the future."
"RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
"The price needs to be improved."
"The product's capabilities to protect cloud environments need improvement."
"We found technical support was not very responsive to our requests for assistance."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"We are seeing a lot of difficult issues in terms of RSA, especially the cloud-based two-factor authentication process."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
"They definitely need to automate a few processes like the Wiley process."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
 

Pricing and Cost Advice

"The solution is costly."
"The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."
"As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
23%
Comms Service Provider
12%
Outsourcing Company
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise7
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Questions from the Community

What needs improvement with RSA Authentication Manager?
RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap.
What is your primary use case for RSA Authentication Manager?
We use RSA Authentication Manager for web applications and internal applications. We have a number of applications connected to it, serving over thirty thousand clients. It is integrated into every...
What advice do you have for others considering RSA Authentication Manager?
RSA Authentication Manager is the best available solution. However, for other companies, it might seem expensive. It's important for RSA to keep developing new features and maintain a robust roadma...
Ask a question
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Also Known As

ACE/Server
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about RSA Authentication Manager vs. Symantec Advanced Authentication and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.