Try our new research platform with insights from 80,000+ expert users

Ping Identity Platform vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (4th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Advanced Authentic...
Ranking in Authentication Systems
17th
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.6%, up from 3.6% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform3.6%
Symantec Advanced Authentication1.3%
Other95.1%
Authentication Systems
 

Featured Reviews

SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I work on the application onboarding process because we have multiple customers and get data from different sources."
"The most valuable feature is multifactor authentication."
"The solution is stable. We haven't experienced any bugs or glitches."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It offers robust features and customization options that justify the cost."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"Rules on Risk Authentication are very good."
"One of the most valuable aspects is its remarkable stability."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
 

Cons

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"There is room for improvement in the solution, particularly in security."
"It requires some expertise to set up and manage."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
 

Pricing and Cost Advice

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not very expensive."
"The product is costly."
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Ping Identity Platform vs. Symantec Advanced Authentication and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.