Ping Identity Platform vs Symantec Advanced Authentication comparison

Ping Identity and Broadcom are both solutions in the Authentication Systems category. Ping Identity is ranked #7 with an average rating of 8.3, while Broadcom is ranked #23. Ping Identity holds a 3.7% mindshare in AS, compared to Broadcom’s 1.5% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 77% of Broadcom users who would recommend it.

Ping Identity Platform

Read 30 Ping Identity Platform reviews

6,348 Views
2,095 Comparison Views

100% willing to recommend

Symantec Advanced Authentic...

Read 9 Symantec Advanced Authentication reviews

786 Views
762 Comparison Views

77% willing to recommend

Ping Identity Platform

Symantec Advanced Authentic...

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Executive Summary

We performed a comparison between Ping Identity Platform and Symantec Advanced Authentication based on real PeerSpot user reviews.

Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Ping Identity Platform vs. Symantec Advanced Authentication Report (Updated: March 2026).

Buyer's Guide

Ping Identity Platform vs. Symantec Advanced Authentication

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Data Governance (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (4th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)

Symantec Advanced Authentic...

Ranking in Authentication Systems

23rd

Average Rating

7.8

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.7%, up from 3.5% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Ping Identity Platform	3.7%
Symantec Advanced Authentication	1.5%
Other	94.8%

Authentication Systems

Featured Reviews

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Generative AI automates access reviews and provides workflow efficiencies

I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Read full review

Umair (Abu Mohaymin) Akhlaque

Group CEO at Flexsolutions

Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options

There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"It offers robust features and customization options that justify the cost."

"It provides ease of connecting all our devices."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"The solution is stable. We haven't experienced any bugs or glitches."

"It is a scalable solution."

"I like PingFederate."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

More Ping Identity Platform pros

"One of the most valuable aspects is its remarkable stability."

"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."

"Rules on Risk Authentication are very good."

"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."

Cons

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"In the beginning, the initial setup was very complex."

"There is room for improvement in the solution, particularly in security."

"The product's community has certain shortcomings that require improvement."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"We had issues with the stability."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

More Ping Identity Platform cons

"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."

"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."

"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."

"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."

Pricing and Cost Advice

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The pricing is neither too expensive nor too cheap."

"Ping Identity Platform is not an expensive solution."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"PingID's pricing is pretty competitive."

"Ping Identity Platform is not very expensive."

"The tool is quite affordable."

"The product is costly."

More Ping Identity Platform pricing and cost advice

"The price is reasonable."

"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."

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884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

22%

Retailer

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	7

Questions from the Community

What do you like most about PingFederate?

PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...

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What needs improvement with PingFederate?

It requires some expertise to set up and manage. Also, having dedicated support is helpful. It's not something anyone can just set up and run without assistance – ideally, a team using PingFederate...

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What is your primary use case for PingFederate?

We use PingFederate to provide SSO (Single Sign-On) solutions to enterprise applications. We support protocols like SAML (Security Assertion Markup Language), OAuth, and OpenID Connect. For example...

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Product Reports

Buyer's Guide

Ping Identity Platform

March 2026

Download Ping Identity Platform product report

Buyer's Guide

Symantec Advanced Authentication

February 2026

Download Symantec Advanced Authentication product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

CA Advanced Authentication provides a secure, user-convenient and cost-effective way to protect online and mobile applications. The solution consists of two components: CA Risk Authentication allows the enterprise to silently and transparently collect data and assess risk based on device identification, location and user behavior, among other factors, and CA Strong Authentication provides a wide variety of software-based, two-factor authentication credentials and technology to make passwords more secure. Together they enable an intelligent, layered security approach to protect user identities and organizational data.

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Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Global bank, Large Filipino Bank and SK Infosec

Buyer's Guide

Ping Identity Platform vs. Symantec Advanced Authentication

March 2026

Free Report: Ping Identity Platform vs. Symantec Advanced Authentication

Find out what your peers are saying about Ping Identity Platform vs. Symantec Advanced Authentication and other solutions. Updated: March 2026.

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