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Fortinet FortiToken vs UserLock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
29th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (34th)
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 2.1%, down from 4.7% compared to the previous year. The mindshare of UserLock is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Fortinet FortiToken2.1%
UserLock1.1%
Other96.8%
Authentication Systems
 

Featured Reviews

Sutjipto Budiman - PeerSpot reviewer
Director at Widya Presisi Solusi
Secure remote access has protected our intranet and supports straightforward integration
We use Fortinet and their products. I understand your points about Fortinet FortiToken. It is easy to integrate Fortinet FortiToken with solutions such as FortiGate, FortiAuthenticator, or FortiCloud. The integration is relatively straightforward and easy. Fortinet FortiToken is easier to use than Fortinet FortiToken as a separate piece of equipment or separate tool. The Fortinet FortiToken mobile application makes it easier to receive tokens on my smartphone. We tested the VPN option and another one combined with FortiClient, the antivirus, and web filtering, which are the most useful features in Fortinet FortiToken. Fortinet has another product that is more complete, but I think the price is not compatible for small businesses such as ours. I can recommend Fortinet FortiToken to other users, and I am totally satisfied with it. My company is a reseller of Fortinet, and my clients purchase the product directly from me rather than through the AWS Marketplace or other platforms. I mainly work within the Fortinet environment, and for this environment, Fortinet FortiToken would be the best choice. Overall, I would rate this product an eight.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"Their resolution time is timely, and they provide solutions efficiently."
"The solution is great for security, it is easy to implement, the deployment is quick and simple, it is stable and reliable, and the cost isn't too high."
"The token-based authentication is good and modern aspect."
"FortiToken is integrated with FortiClient solution for users working from home, providing an additional layer of security by sending OTPs for authentication."
"The deployment is quick and simple."
"FortiToken helps us meet compliance requirements where applications or any authentication needs to use two factors."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
 

Cons

"In my opinion, Fortinet FortiToken can be improved based on specific requirements. We will suggest solutions based on customer requirements and price availability."
"The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools."
"The solution works well. We have nothing to complain about."
"I do not have any notes for improvement."
"I would rate Fortinet FortiToken a six out of ten."
"Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"Fortinet FortiToken is not an expensive solution."
"The platform's licensing cost is reasonable for our organization."
"The solution’s price is good."
"I rate the tool's pricing a five out of ten."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"From an Indian perspective, it's definitely costlier."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Construction Company
9%
Healthcare Company
8%
Financial Services Firm
7%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What advice do you have for others considering Fortinet FortiToken?
We use Fortinet and their products. I understand your points about Fortinet FortiToken. It is easy to integrate Fortinet FortiToken with solutions such as FortiGate, FortiAuthenticator, or FortiClo...
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Fortinet FortiToken vs. UserLock and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.