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Aruba ClearPass vs UserLock comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
90
Ranking in other categories
Network Access Control (NAC) (1st)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th), Access Management (34th)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 17.5%, down 23.9% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.0% mindshare, up 1.0% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Aruba ClearPass17.5%
Cisco Identity Services Engine (ISE)18.4%
Fortinet FortiNAC11.9%
Other52.2%
Network Access Control (NAC)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
UserLock1.0%
Microsoft Entra ID5.6%
Okta Platform4.4%
Other89.0%
Authentication Systems
 

Featured Reviews

Darko Skurla - PeerSpot reviewer
Senior Enterprise Customer Solutions Specialist at a comms service provider with 1,001-5,000 employees
Role-based policies have simplified secure access control for all users and smart devices
I do not know about the functionality of Aruba ClearPass integration with a third party. If you ask me if there is support for Zebra and for different IoT devices, they have it. However, I do not know how to describe integration with other products. Aruba ClearPass can act as a RADIUS server and it can connect to the domain RADIUS server, for example. The biggest problem is when a customer does not know what they want with Aruba ClearPass. I can recommend Aruba ClearPass to other users because it is very stable. My review rating for this product is ten out of ten.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customized modules for guests, the self-registration and login, one license for all, no license for guest users, and the self-integration of sandbox integration are the most valuable features."
"I have managed to transfer many customers from different NACs to Aruba ClearPass, even though they already had NAC implemented that was not Aruba ClearPass, because the service fee was much more expensive than buying Aruba ClearPass."
"The most valuable thing about Aruba ClearPass is ease of use for security policies, as it has a much better granular configuration on policies for security."
"The initial setup was straightforward."
"The most valuable feature of Aruba ClearPass is the ease of deployment and integration with other equipment in the network."
"Aruba ClearPass is a simple solution for customers to see what is happening on their network."
"Bringing mobile devices on to the network has been simplified and secured at the same time."
"Gives us network access control, visibility, scalability, security, and control in what is becoming an uncontrollable, inundated BYOD and IoT world."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
 

Cons

"The OnGuard agent requires some enhancements."
"The user interface of Aruba ClearPass should be user-friendly like Fortinet FortiNAC."
"Reporting module has room for improvement. It also need integration with SIEM solutions and Next Generation Firewalls."
"The user interface is a little old school compared to other solutions."
"The solution needs to upgrade its user interface. Right now, it's not so user friendly, and it's an aspect that my clients' wish was improved upon."
"The platform's API integration could be better. Additionally, its pricing could be affordable."
"The product's graphical user interface (GUI) could use an update and better integration between the guest management and policy management interfaces."
"It would be good if ClearPass made it a SaaS solution."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"Aruba is a little more expensive than other products in the market here."
"The pricing model for Aruba ClearPass is complex. Customers only pay for the license fees, with no additional costs."
"I can say that the package or licensing model offered for the solution is a permanent one."
"It is affordable. In Lebanon, companies are small, and they do not have a big budget. They cannot invest a lot of money, and Aruba ClearPass is quite affordable for them."
"The pricing is not bad and everything is included."
"There are three types of licenses."
"I can't give the exact cost of Aruba ClearPass because that's handled by the purchasing team, but it's on the cheaper side, and on a scale of one to five, I'm rating the cost a four. Initially, the pricing for the solution is expensive in terms of deployment, but in the long term, for example, after more than five to ten years, the operational cost incurred by the company is quite affordable because you don't have to renew the license. It's a one-time purchase. My company only uses the standard license for Aruba ClearPass."
"The price of Aruba ClearPass is expensive. When you want to build redundant systems it can be seen as necessary, so the enterprise will manage all of those costs."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Outsourcing Company
8%
Government
7%
Computer Software Company
7%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise25
Large Enterprise34
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What is your experience regarding pricing and costs for Aruba ClearPass?
Compared to Cisco and others, the pricing is reasonable. Licensing costs are case-specific and have been manageable.
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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, ThreatLocker and others in Network Access Control (NAC). Updated: September 2026.
913,806 professionals have used our research since 2012.