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Aruba ClearPass vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aruba ClearPass
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
90
Ranking in other categories
Network Access Control (NAC) (1st)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th), Access Management (32nd)
 

Mindshare comparison

Aruba ClearPass and UserLock aren’t in the same category and serve different purposes. Aruba ClearPass is designed for Network Access Control (NAC) and holds a mindshare of 17.5%, down 24.3% compared to last year.
UserLock, on the other hand, focuses on Authentication Systems, holds 1.0% mindshare, up 1.0% since last year.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Aruba ClearPass17.5%
Cisco Identity Services Engine (ISE)18.4%
Fortinet FortiNAC12.6%
Other51.5%
Network Access Control (NAC)
Authentication Systems Mindshare Distribution
ProductMindshare (%)
UserLock1.0%
Microsoft Entra ID5.8%
Okta Platform4.4%
Other88.8%
Authentication Systems
 

Featured Reviews

Darko Skurla - PeerSpot reviewer
Senior Enterprise Customer Solutions Specialist at a comms service provider with 1,001-5,000 employees
Role-based policies have simplified secure access control for all users and smart devices
I do not know about the functionality of Aruba ClearPass integration with a third party. If you ask me if there is support for Zebra and for different IoT devices, they have it. However, I do not know how to describe integration with other products. Aruba ClearPass can act as a RADIUS server and it can connect to the domain RADIUS server, for example. The biggest problem is when a customer does not know what they want with Aruba ClearPass. I can recommend Aruba ClearPass to other users because it is very stable. My review rating for this product is ten out of ten.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The aspect of Aruba ClearPass that I like most is that it has a lot of options, it is very versatile."
"ClearPass is one of the best solutions we have ever worked with; it is very stable and secure, and it has a lot of features that an institution can benefit from."
"Support is decent."
"The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions."
"What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company. Aruba ClearPass also has a wonderful UI which I find valuable."
"ClearPass works, it's quite stable and the solution is NAC and will stay that way."
"ClearPass is stable; in my opinion, it's the best solution of its kind."
"Stable with good QBT technology."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"TLS authentication onboarding in Aruba ClearPass needs to be improved. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily."
"The GUI of Aruba ClearPass could improve, it is not user-friendly."
"The policy management capabilities of Aruba ClearPass can be complicated for normal users, but for experienced users, it is quite straightforward."
"Aruba ClearPass has fewer deployment scenarios and flexibility than Forescout."
"The user interface could be more polished and modern. It would be useful to have more options for automation."
"There is room for improvement in the support."
"The interface could be made easier and more intuitive."
"The implementation can improve because it is challenging to explain some of the concepts to the client."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The product is very costly."
"Aruba is a little more expensive than other products in the market here."
"On a scale of one to ten, where one is cheap, and ten is too expensive, I rate the solution's pricing a six out of ten."
"The starting price of Aruba ClearPass is 200k Hong Kong dollars. The licensing is based on the endpoints. For example, 100 - 500 end points."
"Compared to the functionality, the pricing is very favorable. It's affordable and provides good value for the money."
"In terms of your fixed cost, it is much less than a lot of other solutions in the market. The initial cost is very high."
"I can say that the package or licensing model offered for the solution is a permanent one."
"The pricing model for Aruba ClearPass is complex. Customers only pay for the license fees, with no additional costs."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Government
7%
Outsourcing Company
7%
Financial Services Firm
6%
Comms Service Provider
17%
Construction Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise25
Large Enterprise34
No data available
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What is your experience regarding pricing and costs for Aruba ClearPass?
Compared to Cisco and others, the pricing is reasonable. Licensing costs are case-specific and have been manageable.
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Also Known As

Avenda eTIPS
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Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Fortinet and others in Network Access Control (NAC). Updated: July 2026.
908,834 professionals have used our research since 2012.