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Idira Privileged Access Manager vs UserLock comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
User Activity Monitoring (2nd), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (4th)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th), Access Management (34th)
 

Featured Reviews

Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Centralized access has improved privileged control and visibility yet still needs better integrations
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creating access policies and quickly identifying unusual activities would make day-to-day administration more efficient. Stronger integration with existing identity data and secret management could be a significant improvement for Idira Privileged Access Manager. Deeper integration with cloud solutions would make it easier to correlate privileged access activity with other security events. I would also appreciate more flexible reporting and dashboards so administrators can swiftly see access patterns and unusual privileged access from a single view.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have used other privileged account management tools in the past; this, by far, outranks them as far as features and usability."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"Overall, I would rate it a ten out of ten."
"It is a robust product."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"Rather than multiple tools for maintaining regulatory compliance around passwords and privileged accounts, we have centralized as much as possible with CyberArk. This is now a one stop shop for end users to access their elevated credentials."
"CyberArk PAS helps ensure accounts are managed according to corporate policies."
"The module called PTA, Privileged Threat Analytics, is very useful. When you give access to a user, it monitors and detects if the user's behavior is unusual. After giving access, it continually checks if the user is the same user."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"Tech support staff can be more proactive."
"Sometimes the infrastructure team is hesitant to provide more resources."
"The installation is not straightforward. It's complex."
"Online help needs to be looked into with live agent support."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"With PAS, they escalate our problems in due time, not so much with EPM."
"However, there is still room for improvement."
"It could be more user-friendly. Sometimes I encounter issues, and I do not know what the issue is. It takes a lot of time to find the error and fix it. Sometimes it gives an error, but I do not know what the error is. I have to find the documents, but it does not provide all the details needed to fix the error. This is one of the day-to-day issues with CyberArk."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"It's an affordable platform."
"Pricing is quite high and it could be improved."
"This product is very expensive."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"The price of the solution is reasonable."
"This solution is expensive."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
7%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overall costs depend on deployment size and licensing requirements.
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creat...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
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