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Idira Privileged Access Manager vs UserLock comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
User Activity Monitoring (2nd), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (4th)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th), Access Management (34th)
 

Featured Reviews

Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Centralized access has improved privileged control and visibility yet still needs better integrations
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creating access policies and quickly identifying unusual activities would make day-to-day administration more efficient. Stronger integration with existing identity data and secret management could be a significant improvement for Idira Privileged Access Manager. Deeper integration with cloud solutions would make it easier to correlate privileged access activity with other security events. I would also appreciate more flexible reporting and dashboards so administrators can swiftly see access patterns and unusual privileged access from a single view.
it_user1816350 - PeerSpot reviewer
IT Manager at Xcel Mechanical Systems
The user login insights are helpful
We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk is the key technology around which we have built our security management solution."
"The most valuable feature is the ability to manage many accounts and broker connections between devices without needing to know passwords."
"It supports lots of requirements in the privileged access management area."
"CyberArk's GUI is user friendly."
"The value is probably the best of all of the other products which are offering the same services."
"The best feature of CyberArk Privileged Access Manager is its core function: automatically managing and securing credentials."
"The solution is very good for protecting full levels of data privacy."
"One additional thought is that Idira Privileged Access Manager has become a crucial part of our daily Linux administration and security work."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
 

Cons

"Upgrading the product is very difficult, so this could be an area for improvement."
"CyberArk definitely needs to improve user experience and reduce complexity."
"Additionally, I think the user experience needs to improve."
"I'd like it to be a little more granular. I want a little bit more control over exactly what we do. I know if you do that, you add more knobs and dials to deal with, but that's just my personal approach: granular access."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"CyberArk Privileged Access Manager can be improved because I have experienced one issue where a user connected through RDP to a Linux server and the PAM could not fetch any commands or key store logging from the Linux server, which works fine on Windows servers."
"There is a lot of room for improvement in the report section."
"The pricing is too expensive and should be reduced."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"If you are looking at implementing this solution, buy the training and go to it."
"The pricing is slightly higher compared to other solutions, but it is reasonable because there are better security features."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"Payments have to be made on a yearly basis toward the licensing costs of the solution."
"The solution is available at a high price"
"The SaaS version of CyberArk Enterprise Password Vault is very expensive, but the on-premises version is relative, e.g. depending on the size of the environment, it can be a bit pricey, but it's relatively okay compared to the others."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
7%
Comms Service Provider
19%
Construction Company
15%
Financial Services Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overall costs depend on deployment size and licensing requirements.
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creat...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: October 2026.
920,769 professionals have used our research since 2012.