No more typing reviews! Try our Samantha, our new voice AI agent.

Idira Privileged Access Manager vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th), Access Management (32nd)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you compare this product with anything else as far as an endpoint solution, there is nothing which even compares."
"It is one of the best solutions in the market, and ever since I started using this solution, there has not been any compromise when it comes to our lab."
"You can gradually implement CyberArk, starting with more easily attainable goals."
"The most valuable feature is privileged session management."
"CyberArk Privileged Access Manager is excellent for meeting compliance and regulatory requirements."
"The most beneficial feature in CyberArk Privileged Access Manager is its simple user interface."
"CyberArk has resulted in a massive increase in our security footprint."
"I have used other privileged account management tools in the past; this, by far, outranks them as far as features and usability."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"I would like easier integrations for creating an online dashboard that executives would look at or are able to run reports from the tool."
"A notable request I have regarding CyberArk Privileged Access Manager is to address the issues of database corruption identified in cluster environments experienced by multiple clients."
"Sometimes they didn't always offer, for the less critical issues perhaps, a quick, easy, how-to-implement-it solution."
"The solution that they proposed was not straightforward because of the backend processes of CyberArk."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"The initial setup could be simplified. Right now, in comparison to its nearest competitors, it's quite complex."
"Pricing is a problem. CyberArk is expensive compared to other products I know."
"There is a lot of room for improvement in the report section."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"No, I do not have any advice on the price of the product."
"Pricing and licensing depend on the environment."
"It can be an expensive product."
"I believe that this solution is priced well. It's the market leader and I think that it's the best solution."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"It's expensive, certainly. But CyberArk is the leader in the market with regards to privileged access management. You pay a lot, but you are paying for the value that is being delivered."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"You will be hard-pressed to find better pricing."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
7%
Comms Service Provider
17%
Construction Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
Ask a question
Earn 20 points
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft, Okta, Cisco and others in Access Management. Updated: July 2026.
908,800 professionals have used our research since 2012.