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Fortinet FortiAuthenticator vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Single Sign-On (SSO) (7th), Identity Management (IM) (10th), Multi-Factor Authentication (MFA) (2nd)
UserLock
Ranking in Authentication Systems
27th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (26th)
 

Mindshare comparison

As of February 2026, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 4.1%, down from 8.0% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Fortinet FortiAuthenticator4.1%
UserLock1.1%
Other94.8%
Authentication Systems
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support for FortiAuthenticator is excellent."
"Enables easy integration, allowing for 2FA with our VPN."
"The most valuable feature I find in FortiAuthenticator is web filtering."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"FortiAuthenticator is easy to use."
"This is a scalable product."
"The integration into tools, including CI/CD pipelines, is easy and handy."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"The solution's command line interface could be improved to provide better support for low-level debugging and advanced configurations."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"Lacks a simplified two-factor authentication process."
"The only way the solution could be improved is if it were cheaper."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"Up to now, I would not recommend FortiAuthenticator to others yet as I have ongoing transitions and evaluations."
"I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices."
"We had issues trying to integrate the keys properly during the initial setup."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The price seems okay. It's not that expensive compared to other authenticators."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"The solution is not very expensive."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
11%
Government
7%
Manufacturing Company
7%
Government
16%
Manufacturing Company
8%
University
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
No data available
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Fortinet FortiAuthenticator vs. UserLock and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.