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Pros & Cons summary

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Prominent pros & cons

PROS

Aruba ClearPass provides robust user authentication for both wired and wireless endpoints, including BYODs and IoT devices, offering extensive network access control and security.
Access Tracker is invaluable for troubleshooting incidents and quickly determining root causes.
Aruba ClearPass's flexibility allows it to satisfy various organizational needs and seamlessly integrates with solutions from multiple vendors.
Aruba ClearPass features a highly scalable clustering model that reduces errors and staff time by eliminating the need for managing individual RADIUS servers.
The integration options with third-party solutions, along with its strong authentication mechanisms like 802.1X certificate-based authentication, are among the most valued features.

CONS

Aruba ClearPass could improve by simplifying its initial setup process, which many find challenging and complex.
More flexible and affordable pricing, as well as a more streamlined licensing model, would benefit Aruba ClearPass users.
There is a need for better technical support, which currently experiences delays and has room for improvement.
Aruba ClearPass would benefit from improved integration capabilities, particularly in cloud deployment and diverse territory usage.
Enhanced onboarding capabilities for IoT devices, such as printers and cameras, are needed for Aruba ClearPass to expand its applicability.
 

Aruba ClearPass Pros review quotes

it_user347781 - PeerSpot reviewer
Assistant Manager - Solution Design at a tech services company with 1,001-5,000 employees
Nov 29, 2015
The most valuable feature is the guest on-boarding (BYOD provisioning, centralized access policies, posture assessment, etc.).
it_user350751 - PeerSpot reviewer
Security/Pre-Sales Consultant at a tech services company with 51-200 employees
Dec 4, 2015
Security of wired and wireless network increased significantly without any complexity for our user community.
it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Oct 31, 2016
All of the features work in concert to provide secure on-boarding for guests and bring-your-own-device users.
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user356799 - PeerSpot reviewer
Information Security Assistant Manager at a financial services firm with 1,001-5,000 employees
Dec 15, 2015
This product helps the organization to perform the NAC concept and check the health of computers before granting them access to the network.
it_user357633 - PeerSpot reviewer
Senior Information Security Specialist at a energy/utilities company with 10,001+ employees
Dec 16, 2015
There are many features of ClearPass that are worth mentioning -- mainly the extensive support of almost all networking protocols and mobile platforms, the flexibility to integrate with other systems, the debugging and logging facilities, and finally the ability to fully customize web login and payment pages.
it_user351627 - PeerSpot reviewer
Principal Network & Security Engineer at a tech services company with 1,001-5,000 employees
Dec 20, 2015
ClearPass offers a complete NAC solution including standard AAA functions with advanced policy enforcements for multi-vendor wired and wireless networks.
it_user363603 - PeerSpot reviewer
Professional Services Engineer and Trainer at a tech services company with 51-200 employees
Dec 31, 2015
Our TAC is very responsive and very helpful.
it_user214254 - PeerSpot reviewer
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees
Dec 31, 2015
Providing granular control over which devices are permitted to join our corporate wireless network, as well as in-depth AAA (accounting, in particular) for TACACS+ sessions, is huge.
it_user364938 - PeerSpot reviewer
Network and Systems Specialist at a university with 501-1,000 employees
Jan 18, 2016
Our existing wireless infrastructure is Aruba so it made sense to use their solution for AAA.
it_user354954 - PeerSpot reviewer
Network Administrator at a university with 501-1,000 employees
Feb 2, 2016
Bringing mobile devices on to the network has been simplified and secured at the same time.
 

Aruba ClearPass Cons review quotes

it_user347781 - PeerSpot reviewer
Assistant Manager - Solution Design at a tech services company with 1,001-5,000 employees
Nov 29, 2015
The initial setup was quite complex because of the lack of detailed documentation.
it_user350751 - PeerSpot reviewer
Security/Pre-Sales Consultant at a tech services company with 51-200 employees
Dec 4, 2015
How the licenses-in-use counting works in educational environments could be improved.
it_user375078 - PeerSpot reviewer
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Oct 31, 2016
Helping streamline the setup and more in-depth tutorials would be helpful. The product is very complex and therefore the more info and tools that are available the better.
Learn what your peers think about Aruba ClearPass. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user356799 - PeerSpot reviewer
Information Security Assistant Manager at a financial services firm with 1,001-5,000 employees
Dec 15, 2015
For ClearPass Insight: it currently has low limits and a lot of use cases couldn’t be applied by the customer which required customization by the Aruba TAC.
it_user357633 - PeerSpot reviewer
Senior Information Security Specialist at a energy/utilities company with 10,001+ employees
Dec 16, 2015
If the UI is simplified and improved, bugs are minimized, and the support becomes more responsive, it would be perfect.
it_user351627 - PeerSpot reviewer
Principal Network & Security Engineer at a tech services company with 1,001-5,000 employees
Dec 20, 2015
Reporting module has room for improvement. It also need integration with SIEM solutions and Next Generation Firewalls.
it_user363603 - PeerSpot reviewer
Professional Services Engineer and Trainer at a tech services company with 51-200 employees
Dec 31, 2015
The OnGuard agent requires some enhancements.
it_user214254 - PeerSpot reviewer
Senior Network Administrator at a manufacturing company with 1,001-5,000 employees
Dec 31, 2015
Technical support was not all that great, actually. They are responsive, but oftentimes are VERY reluctant to initiate a screen-sharing session or give in-depth answers.
it_user364938 - PeerSpot reviewer
Network and Systems Specialist at a university with 501-1,000 employees
Jan 18, 2016
The licensing model wasn't explained terribly well to us so we vastly under-purchased; this has unfortunately caused us a bit of trouble over the last year.
it_user354954 - PeerSpot reviewer
Network Administrator at a university with 501-1,000 employees
Feb 2, 2016
Installation can be time-consuming, so hire an Aruba consultant to do the install and save yourself a lot of time.