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FreePBX vs RingCentral Office comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FreePBX
Ranking in Hosted and Cloud Based VoIP
2nd
Average Rating
8.2
Reviews Sentiment
4.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
RingCentral Office
Ranking in Hosted and Cloud Based VoIP
4th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Hosted and Cloud Based VoIP category, the mindshare of FreePBX is 2.9%. The mindshare of RingCentral Office is 8.3%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Hosted and Cloud Based VoIP Mindshare Distribution
ProductMindshare (%)
FreePBX2.9%
RingCentral Office8.3%
Other88.8%
Hosted and Cloud Based VoIP
 

Featured Reviews

DR
Sr Voip and Call center engineer at Superdave LLC
Migration projects have cut licensing costs and now support flexible call flows and hot standby
FreePBX can be improved as they come out with a new version every year or so. Their current version is FreePBX 17. The user community and the FAQ are great; you can search for just about anything you want to do on FreePBX and they're getting new AI engines and new text to speech engines from third party vendors all the time. So it's a very rich community. Sometimes the security is a bit odd with FreePBX, but security is a bit odd overall, so I don't know if that's a valid concern. I appreciate it; it's a good environment. Sangoma is the owner of the system. If I ever get stuck on something, and it doesn't happen very often, I can call and get help from Sangoma, and sometimes they want me to pay for it. It's fine if that's what it takes, but there's great support.
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Top Industries

By visitors reading reviews
Construction Company
21%
Comms Service Provider
18%
Outsourcing Company
8%
Educational Organization
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FreePBX?
My experience with pricing, setup cost, and licensing is that we only need to pay for the server through DigitalOcean billing. Since it is open source, you can have the ISO and install it on your own.
What needs improvement with FreePBX?
FreePBX could be improved by adding the feature to identify how many people are in a call right now on the dashboard, which would be quite helpful. Sometimes when I receive reports that a user is n...
What is your primary use case for FreePBX?
My main use case for FreePBX is troubleshooting. I use it to set up inbound and outbound routes, configure trunks, manage SIP configuration, and listen to CDR recordings. A specific example of a tr...
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Overview

 

Sample Customers

Information Not Available
Daly Computers, Insureon, Rokstar Events, Construction Monitor, 24HR Lockouts, Interwest, Zero Motorcycles, MEP Health, Blue Health, Deep South, Binswanger Glass, Smart Warehousing
Find out what your peers are saying about Yeastar, Sangoma, Astound and others in Hosted and Cloud Based VoIP. Updated: May 2026.
900,644 professionals have used our research since 2012.