IBM Sterling File Gateway and GoAnywhere MFT are competitors in the managed file transfer category. GoAnywhere MFT seems to have the upper hand due to its user-friendly interface, comprehensive workflow features, and efficient automation capabilities.
Features: IBM Sterling File Gateway provides high-capacity secure file transfers, robust encryption, and flexible file transformation options. Its meticulous error handling and extensive protocol support are significant strengths. GoAnywhere MFT stands out for its intuitive project creation, eliminating the need for custom scripts. It also provides built-in automation, enhanced workflow capabilities, and flexibility in eliminating manual processes.
Room for Improvement: IBM Sterling File Gateway could improve by enhancing user management, scalability, and simplifying its complex feature set. Users also seek better API capabilities and a more intuitive user interface. GoAnywhere MFT users suggest better technical support response, enhanced scheduling flexibility, and more integration options. Both products need to address security updates more promptly.
Ease of Deployment and Customer Service: IBM Sterling File Gateway is primarily on-premises, with mixed support experiences; some users find it responsive, while others face delays due to outsourcing. Its extensive documentation is noted, but faster customer service is needed. GoAnywhere MFT is praised for straightforward on-premises deployment and responsive technical support, making integration efficient and user-friendly.
Pricing and ROI: IBM Sterling File Gateway has a higher cost, justified by its robust functionality and security features, though some users find the pricing architecture-driven and expensive. GoAnywhere MFT offers modular pricing, allowing users to opt for needed features, providing cost-effectiveness. Both provide a good ROI, but GoAnywhere MFT is especially noted for its fair pricing and efficient data transfer automation.
GoAnywhere can perform the work of three people, leading to a decrease in manpower needs for automation and file transfer.
It saves considerable time, and I would say the investment pays off.
Support deactivated the old license, activated the new one, and fixed the issue in about two to three hours.
We never get a clear explanation of what caused the issue or how to prevent it.
The support technician who worked with me initially owned the ticket through the whole process, even after escalating to developers or higher-level support.
With the scaling of the company, it was absolutely capable of handling all the data and databases.
When adding new jobs, I typically find similar projects, copy them, edit the XML file, and apply the changes.
We have clients with over 600,000 users.
My predecessor never updated it, but once we keep it updated, it never causes issues.
We did experience a little bit of trouble, but it was resolved quickly.
It was very stable compared to other solutions we have used.
That's the only thing that could help if the application could log what caused the error for us to prevent it.
It would be helpful if they provided additional basic training for administrators who manage this product.
We did have some issues a couple of months back where we were having some unscheduled outages, and the support team worked with me closely and provided a solution that appears to have fixed the problem.
Azure is significantly more expensive.
The pricing is decent for mid-sized and small-sized companies.
We recently considered moving GoAnywhere MFT from on-premises to their Cloud solution, however, it proved too expensive.
Before, we had to write scripts and manually update them to move data around, encrypt files, or rename files. Now we just use the GUI to set the modules for transfers, encryption, renaming, and copying, allowing us to set it and schedule it to run without any user interaction.
It provides multiple cipher options for HTTPS and SFTP protocols, utilizing AES-based algorithms for secure communication and data transfer.
I can produce reports for security and have full control over secure protocols allowed on the system, making it easy to comply with security standards such as Sarbanes-Oxley.
GoAnywhere MFT offers user-friendly workflow features, advanced security, and seamless integrations. Its intuitive interface supports streamlined operations and rapid project creation, making it suitable for managing secure file transfers.
GoAnywhere MFT provides sophisticated automation through Advanced Workflows, enabling reduced manual tasks and improved efficiency. With centralized data exchange, file monitoring, and comprehensive security protocols, it supports scalability, encryption, and IP filtering for enhanced protection. Users appreciate its adaptability with systems including IBM and Epic, contributing to improved process management and significant time savings. While beneficial, enhancements in DNS support, user interface intuitiveness, and customer service responsiveness are potential growth areas. License costs are noted as high, with demands for better documentation, cloud service integrations, and improved scalability and load-balancing functionalities.
What are the key features of GoAnywhere MFT?GoAnywhere MFT is deployed by organizations for secure file transfers across systems like financial, healthcare, and corporate sectors. It supports SFTP, FTP, and HTTPS for data exchanges and is highly effective in automating processes and managing large file movements efficiently. It integrates well with cloud platforms like Azure and accommodates environments such as Windows, Linux, and IBM iSeries.
Securely manage transfer files with authentication, encryption and audit trails while you retain administrative control of data using a library of templates.
Sterling File Gateway can help you increase secure and dependable file transfer with your trading partners. It consolidates disparate centers of file transfer activity and facilitates the security-rich exchange of file-based data over the Internet. It helps companies avoid the risk and operational issues that can result from using loosely controlled file-transfer servers.
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