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GoAnywhere MFT vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
42
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 8.9%, up from 5.9% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Earl Diem - PeerSpot reviewer
Key to our workflow and our workload automation strategy, helping us trade and consume files
File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call. The solution helps centralize the exchange of data between systems, employees, customers, and trading partners. It's very central and that's pretty important. We generally move about 3,000 files a day, between our partners and internal workflows. My team really likes the intuitiveness of GoAnywhere's user interface. For example, my automation team has a file coming in from a bank, a file that needs to be unzipped, reformatted, re-zipped up, and then put into another folder where another team is going to consume it. Because of all the progressive elaboration—the project started a year ago—the format of the file is not the same. We addressed it with GoAnywhere instead of having the producer of the file change the format. That's how flexible it is for us. And looking at the comprehensiveness of GoAnywhere's workflow features, we use it pretty extensively for working with files. Stonebranch is our enterprise automation platform, but we don't really do any file work with Stonebranch. We chose to use GoAnywhere, our MFT tool, to move and manipulate files. The solution also connects to popular ICAP servers and that's pretty important to our security guys when it comes to preventing malware and other malicious content from entering our organization. The connection to popular ICAP servers, so that content is inspected for sensitive information like credit cards, is pretty important. We're a financial institution and a lot of the data we work with has PAN data and card numbers in it, coming in from partners.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The whole application of GoAnywhere MFT is excellent."
"When users say, 'I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i,' we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us."
"The user interface is simple."
"Fortra's GoAnywhere MFT offers robust security as its most valuable feature."
"This is a very good product for managing file transfers."
"It was very stable compared to other solutions we have used, so I would not complain regarding this."
"The whole application of GoAnywhere MFT is excellent. The user interface is intuitive. The flexibility for creating projects for managed file transfer is quite robust. I"
"The most valuable feature is the Advanced Workflows."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"The product's most valuable feature is the high availability clustering."
"It is easy to transfer large sets of files."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"Triggers are also something that is useful as they automate the use of boilerplate code."
 

Cons

"Its user interface can be improved. The current user interface is a little basic for some of the use cases. We have to use an external component to enhance it. When we need a more appealing user interface, we use an additional component, and that works okay."
"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."
"If the hostname has a dash in it then it does not work."
"The technical support response time has room for improvement."
"It would be helpful to have a way to actually have a job run without notifying the email addresses you have set up and without posting to the actual FTP... when you need to make a small change to a job that is deployed to production, and test that change, you have to go back and reset everything. It's not really a great way to test."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"There is a function referred to as write CSV, to write a general text file. In this scenario of creating a simple text file, I ran into a situation where, if the product saw a quote or a double-quote in the data, it started wrapping all the text fields in double-quotes. The request I put in asks them to provide a feature that leaves my data alone and does not interpret anything."
"The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically."
"The initial setup is a bit hectic during the installation."
"The initial setup and configuration are time-consuming."
"The user interface is something that has to be worked on."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The FTP/S and ad-hoc techniques can further be automated."
"The initial setup is time-consuming; it could use a video tutorial."
"The price is too high and the product line is too complex."
 

Pricing and Cost Advice

"Pricing is based on a one-time license."
"The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies."
"HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."
"The cost was definitely within reason and it has definitely been worth the cost, based on how much we can automate. It has exceeded my expectations."
"To have a solution like this for the price we're paying makes it cheap. Considering the time that it has saved us, and considering the development that we don't need to do, such as connectors and handling servers, the price is really affordable."
"Compared to other tools it's less expensive."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
8%
Healthcare Company
8%
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
10%
Retailer
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
The pricing is decent for mid-sized and small-sized companies. It is good for startups or mid-scale companies.
What needs improvement with Fortra's GoAnywhere MFT?
A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive. This was the compromise we had to make du...
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about GoAnywhere MFT vs. JSCAPE by Redwood and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.