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Google Drive Enterprise vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Drive Enterprise
Ranking in Content Collaboration Platforms
7th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
Cloud Storage (9th)
OpenText Extended ECM
Ranking in Content Collaboration Platforms
12th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

As of May 2025, in the Content Collaboration Platforms category, the mindshare of Google Drive Enterprise is 3.1%, up from 3.0% compared to the previous year. The mindshare of OpenText Extended ECM is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

AshwinMor - PeerSpot reviewer
Offers the most simplest and easiest UI to use
I would not like many changes in the tool, but I think the 15 GB space provided by Google Drive Enterprise needs to be increased to around 25 five GB, as it would be really helpful for users. These days, the resolution of pictures and everything else has been increased. If you take a picture from an iPhone, it could easily be of around seven to eight GB. Photos are memories that one would want to keep or store properly. I believe that it is not possible to save a lot of photos in Google Drive Enterprise since it only provides 15 GB to users. The product does not offer a bit more storage space for users, which makes it an area that needs to be considered for improvement.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are its flexibility and accessibility."
"Google Drive Enterprise is a good product, and it is easy to use."
"Low maintenance solution."
"Provides a secure backup to my data."
"The tool is user-friendly."
"This solution has become an enhanced product over the years. It is more stable and they keep adding features."
"The program is very stable."
"The most valuable features of Google Drive Enterprise are the secure file-sharing service. It is necessary to communicate with people, and the safe large file transfer is good. It's very useful and critical for us to communicate with each other nowadays. They integrate well with other Google solutions, such as Google Documents and Google Spreadsheet."
"It's a very good solution."
"Simplicity to roll out, features available, customization options."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Scalability is great. We can extend areas horizontally and vertically."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"The seamless integration between SAP and OpenText offers a 360-degree view of documents, facilitating a full-text search capability."
 

Cons

"Lacks scalability and security."
"The solution is kind of expensive."
"It would be helpful if there was a synchronization option that would allow me to synchronize folders or emails with my online repository. That way, any new items added to the folder would automatically be uploaded to the solution, without me having to manually upload them."
"Google should also make it simpler to manage rights and access for different users. I want to share one folder with some people and another with other groups. It's not easy to manage. You have to use Google's web interface to assign rights, but IBM Box lets you permissions directly on the Windows interface."
"The storage space customization is limited, starting with 2GB and jumping significantly higher without intermediate options. Learning to use the admin console can be complex and overwhelming for some users. Additionally, the subscription payment method could be simpler, as updating payment details can be challenging if a credit card expires. For simple users, Gmail is fine, but business users often require more control."
"It's become difficult to fit everything in one window."
"If they would implement something for people who have been working on Google Drive for so many years, to have an upgraded version or to be upgraded to that capacity or storage, that would be fantastic."
"The search function in Google Drive Enterprise could be improved as it currently requires looking through many documents to find the right one."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"A dashboard with information would be nice to see."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"User interface needs improvement (at least in the version we are using, desktop client)."
"The initial setup can get really complicated, and it takes time."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
 

Pricing and Cost Advice

"The price could be better."
"It has a yearly license."
"I use the free version."
"The price of Google Drive Enterprise is affordable and is one of its best features. I am on a monthly subscription."
"I pay for the additional storage. Otherwise, it's free as a basic plan, 15 GB."
"If you need extra storage for the product, then you need to make certain payments towards the product's licensing charges."
"We pay a monthly licensing fee for the solution."
"Google Drive Enterprise is free for everyone to use."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"Both Open Text ECM and IBM File share are expensive."
"OpenText Extended ECM is an expensive solution."
"The product is pricey."
"The solution is expensive."
"The total cost of the product will vary on the capabilities required"
"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Government
10%
Construction Company
5%
Government
14%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What needs improvement with Google Drive Enterprise?
The search function in Google Drive Enterprise could be improved as it currently requires looking through many documents to find the right one. I am not aware of the security level it provides, and...
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Also Known As

Drive Enterprise, Google Drive
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

Journal Communications
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Google Drive Enterprise vs. OpenText Extended ECM and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.