Microsoft Intune and GoTo Resolve compete in IT management solutions. Based on data, Microsoft Intune has the upper hand due to its deep integration with Microsoft services, beneficial for organizations that use Microsoft platforms.
Features: Microsoft Intune offers robust device management, advanced security, and policy compliance tools, providing protection for Microsoft-centric environments. GoTo Resolve is focused on remote support with efficient problem resolution features, including easy remote access, instant troubleshooting, and streamlined user support. The key difference is Intune's comprehensive management approach compared to GoTo Resolve's focus on remote support functionality.
Ease of Deployment and Customer Service: Microsoft Intune's deployment is seamless for enterprises within the Microsoft ecosystem, with extensive support through Microsoft's channels. In contrast, GoTo Resolve provides quick setup and a specialized focus on remote support, with niche customer service tailored for efficient remote assistance. The distinction lies in Intune's broad integration strategy versus GoTo Resolve's specialized remote support approach.
Pricing and ROI: Microsoft Intune involves a higher initial cost, justified by its extensive features and benefits for Microsoft-based environments, enhancing ROI over time. GoTo Resolve provides a cost-effective solution for small to medium businesses focused on remote support, suggesting favorable ROI where quick support solutions are needed. The primary difference is Intune's higher price point justified by its capabilities versus GoTo Resolve's affordability focusing on essential support features.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| GoTo Resolve | 1.5% |
| Other | 89.2% |
| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 154 |
GoTo Resolve is a versatile remote support tool designed for businesses requiring efficient, secure support capabilities. Known for its ease of implementation and robust security measures, it provides a reliable platform for IT professionals to manage support tasks effectively.
Specially crafted to address the demands of IT departments, GoTo Resolve facilitates seamless remote troubleshooting, enhancing productivity and minimizing downtime. The tool is equipped with intuitive features that streamline the support process, from instant remote access to automated workflows, providing a comprehensive toolkit for IT teams striving for operational excellence.
What are the most important features?Implementation of GoTo Resolve varies widely depending on industry needs. In healthcare, it supports HIPAA compliance while maintaining patient confidentiality during remote assistance. In finance, it ensures secure transactions and support. Education benefits from easy-to-use tools that facilitate remote learning environments, making it adaptable across sectors.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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